Skills & Training i n the Bakery Industry

1. Skills & Training in the Bakery Industry Alan Clarke Chief Executive Tuesday 16th April 2013

2. Content About Scottish Bakers Skills & Training in the Bakery Industry On-The –Job Learning & Assesment A Blended Learning Model for Bakery Training

3. About Scottish Bakers • Supporting Bakers in Scotland for 122 Years • Scottish Based Membership Organisation for Plant, Retail & Wholesale Bakers • Provider of Bakery & Food Manufacturing Qualifications across the UK • Promoting & Supporting the Bakery Sector in Scotland

4. Scottish Bakers Strategy Be a Must Join, Must Consult, Respected Trade Association that is Recognised as the Voice of the Bakery Sector! Raise the Profile of Bakers Influence Policy Enhance Professionalism Develop People

5. SCOTTISH BAKERS STRATEGY A Record Year Established the First Ever Scottish Baker of the Year Awards 300+ People attending the Awards Ceremony Highest Ever Entry in the Scotch Pie Club Awards 180+ People attended the Awards Lunch Provided a Record of over £1 Million Pounds worth of Training Support to the Bakery Sector Presented our 2,500 Bakery Qualifications Certificate Highest Attendance at our Glasgow Dance 360 People Attended

6. SCOTTISH BAKERS STRATEGY A Record Year Created a Subsidiary Company “National Bakery Training” and became the Official Training Partners of the Northern Ireland Bakery Council and the National Association of Master Bakers Reviewed our Strategy and we are currently developing the first ever Manifesto for Scottish Bakers Developed a New Website and Services for our Members Re-Established the 40 Group and set up a study tour of Bakeries in England. 15 Months Company Year Turnover £1.8M Net Profit £130,000

7. SCOTTISH BAKERS STRATEGY A Record Year Supported Bakers to Attend IBA in Germany & Visit Other Bakers and Suppliers in Scotland, Ireland, France, Germany and Puratos in Belgium. Campaigned Against the Governments “Pasty Tax” Investing more than £100,000 in developing the James Allan Bakery Academy Purchased a New Head Office Building in Dunfermline Revised the Governance of Scottish Bakers and Presidents can now serve for 2 Years

8. SCOTTISH BAKER OF THE YEAR 2013 Scottish Baker of the Year 2013 NEW AWARDS PARTNER: 6 Categories Morning Roll Scone Small Cake Savoury Bread New Category: Biscuits 19thFebruary Launched with Harry Gow 19thFebruary – 13th March 15,000 Customers voted 10thApril Product Judging day 371 Products Expected from 167 Different Bakeries 24 Judges 10th April and Business judging 30th April 18th May Regional and National Awards 45 winners

9. Scottish Bakers Conference 18th May 2013 talent@work

10. Skills & Training in the Bakery Industry "I forget what I was taught, I only remember what I've learnt." (Patrick White, 1912-90, Australian novelist and 1973 Nobel Prizewinner for Literature Education is simply the soul of a society as it passes from one generation to another." (G K Chesterton, reported in The Observer newspaper, 1924.)

11. Skills & Training in the Bakery Industry Qualifications for Bakers & Food Production Operatives in Baking, Food Manufacturing, Craft Bakery & Retail bakery Short Courses for Technical, Supervisory & Management Skills Institute of Leadership & Management Qualifications for Supervisors, Team Leaders, & Managers at All Levels On-Line Learning Resource

12. Training Services Access to funded Government initiatives through Skills Development Scotland (SDS) Skills Funding Agency (England) and the Department for Employment & Learning (N. Ireland) Largest Work Baked Learning Provider of Modern Apprenticeships in Food Production & Bakery Skills in the UK

13. Learner Numbers UK 662 Scotland SDS Northern Ireland 546 2012-13 296 119 England SFA 2011-12 175 59 8 131 2010-11 71

14. On the Job Learning & Assessment Modern Apprenticeships (N/SVQ’s) Work-based alternative methods of skill development and qualification achievement For individuals to develop skills and knowledge required to prove competence For individuals who are looking to enhance their skills and knowledge and possibly increase productivity Open to people of all ages at any stage of their careers A guarantee that people can do their jobs to national standards Scottish Bakers Award Modern Apprenticeship’s in partnership with The SQA, City & Guilds and Improve the Food & Drink Sector Skills Council

15. On the Job Learning & Assessment Level 2 – 8-10 Units For experienced staff interested in further development Level 3 – 10 Units For experienced staff interested in further development & Handling Extra Responsibility Craft Bakery Skills Retail & Service Support Skills Process Bakery Skills Production Control Skills Distribution Skills Facilities Support Skills Specialist Management Skills Specialist Technical Skills Specialist Improvement Skills Specialist Craft Bakery Skills Management These flexible qualifications can be tailored to meet your organisation’s requirements, or to cover a specific job role.

16. On the Job Learning & Assessment Core / Functional / Essential Skills Communication Numeracy ICT Problem Solving Working with Others These Core Skills Qualifications are Achieved Whilst going through the Vocational Qualification

17. On the Job Learning & Assessment Assessment Process and Delivery Appropriate Qualification for each candidate identified Dedicated Training Advisor assigned by Scottish Bakers Individual Training Plan drawn up and the units for delivery agreed Each candidate receives regular visits from his dedicated advisor, usually every 4 weeks. These visits are focused on daily tasks introducing a Best Practise approach to your workforce. As such a level 2 can be completed within 6 to 9 months and a level 3 within 9 to 12 months.

18. Training Benefits How Vocational Qualifications can help your business • To gain a more competent and motivated workforce • To reduce costs through reduced wastage and human error. • Show your commitment to your staff and increase job satisfaction • Leads to greater staff loyalty and reduced staff turn-over

19. Scottish Bakers We provide:- • A Training Team of 16 Bakery Qualified Trainers providing Bakery Qualifications across the UK • High Quality Work Based Learning which is done ‘on the job’ benefiting both the learner and the company. • Real passion for the bakery industry and its growth and development • 20 years experience of delivering bakery training and qualifications • Trainers with bakery skills in Craft, production lines, manufacturing, retail, distribution and supervisory/management • Extensive knowledge of the Industry

20. Scottish Bakers Customers Proud to sell 1.4 million Rolls per week

21. Training Benefits “ I was sceptical at first about bringing in Scottish Bakers to do training with our staff as we have had mixed results with providers in the past. But I have to say I have been amazed at the results. There has beeen an enthusiasm for the qualifications and the bakery trainers know what they are about which has led to us making improvements in our production methods, reducing wastage and improvements in employee motivation and morale.” Niall Irwin IrwinsBakery

22. A Blended Model

31. Skills & Training in the Bakery Industry "Management means helping people to get the best out of themselves, not organizing things." (Lauren Appley)

32. Scottish Bakers Board • Gordon McGhee, President • Managing Director • D McGhee & Sons, Glasgow • John Gall, Vice President • Managing Director • Browning the Bakers, Kilmarnock • Lewis Maclean, Immediate Past President • Managing Director • MacLean’s Highland Bakery Ltd Inverness Don Henderson Managing Director Goodfellows of Dundee Ltd Alan Stuart Managing Director RT Stuart Ltd, Methil, Fife Ian McGhee Director D McGhee & Sons Glasgow Brian Sarafilovic Managing Director Pars Foods Ltd Glasgow Pamela Chalmers Chalmers Bakery Ltd Aberdeen Ronnie Miles Finance Director Bells Food Group Ltd Glasgow Alan Marr Thos Auld & Sons Ltd Greenock Craig McPhie Managing Director McPhie’s Craft Bakers Glasgow Sandy McKinnon Tower Bakery Perth Andre Sarafilovic Managing Director Wm Stephen (Bakers) Ltd Dunfermline

33. Scottish Bakers Staff Head Office Scott Anderson Training & Quality Manager Jennifer Yuille Administrator Anna Drogon Marketing Officer Kim Beatson Administrator Emir Blaiej Administrator Erin Bannerman Administrator Alan Clarke Chief Executive Susan Whyte Financial Controller Training Team Scotland & Northern Ireland Eleanor Rae Training Adviser Jim McCormack Senior Trainer Jim Taylor Training Adviser Emmanuel McCann Training Adviser David Allison Training Advisor Steve Fleming Senior Trainer Anne Yorkston Senior Trainer Joe ‘Connor Training Adviser Gary Steele Training Adviser Carol Hak Training Adviser KaronLucke Training Adviser Graham Turner Training Adviser Karen Taylor Training Manager Phil Tune Training Adviser Henry Jeffries Training Adviser

34. Scottish Bakers New Building

35. Thank You Alan Clarke Chief Executive Tuesday 16th April 2013