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A Future in Transition: Foreseeing Forthcoming Opportunities & Challenges in Academic Reference Marie L. Radford, Ph.D. Rutgers, the State University of NJ ACRL Virtual Conference Preview Webcast March 8, 2011. Reference Today – Rapid Change. Vying for information seekers’ attention
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A Future in Transition: Foreseeing Forthcoming Opportunities & Challenges in Academic Reference Marie L. Radford, Ph.D. Rutgers, the State University of NJ ACRL Virtual Conference Preview Webcast March 8, 2011
Reference Today – Rapid Change • Vying for information seekers’ attention • Must re-engineer to accommodate users’ workflows & habits • Consider UX - User Experience
Increased Economic Stressors - Pushing Collaboration/Cooperation • Funding Cuts - Academic Libraries: • Do “more with less” • Increasing demand, decreasing support • Frozen positions, staff shortages • New service models being considered • Opportunities for: • Collaboration/Corsortia • Innovation
Future Trends • ACRL Top Ten Trends, 2010 C&RL News, 6/10, 71 (6). • Futures Thinking for Academic Librarians: Higher Education in 2025 [www.ala.org/ala/mgrps/divs/acrl/issues/value/futures.cfm]
2 Major Changes Ahead for All Reference Modes • What we do. • The way we do it.
Mobile Tech • Portable wireless services • Cell phones & handhelds -3G, 4G, 5G… • Merging reference modes • New killer apps
Stop Right There…Move Away from the Desk…LibraryDude (aka Billie Walker) & ASK Cart @ Penn State Thun Library
Academic Reference in 2020 • More Predictions for Coming 10 Years
Questions & Comments? Marie L. Radford, Ph.D. Rutgers, the State University of New Jersey mradford@rutgers.edu