Putting the smart into smart phone learning Performance Support Session 309

1. Putting the smart into smart phone learningPerformance Support Session 309 Ruth Haddon Chief Operating Officer Epic Learning Inc,

2. Introduction

3. Moving to mobile Moving to mobile @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

4. @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

5. We learn by doing @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

6. We love to talk @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

7. And to search @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

8. On the job support Where do we learn anyway? @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

9. 1 2 3 Integrate Represent Filter Not too much At time of need Explicit Whenever Language simplification In the right place Easy to understand Task support Metaphor Task processing @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

10. The 5 momentsof learning need @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

11. Learning for the first time Learning more Remembering and applying Learning when things change Learning when things go wrong 5 moments of learning need @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

12. 1 2 3 Ability Triggers Motivation Reminders Sidekicks Job aids Support embedded into software Classroom courses Persuasive / Social Technologies e-learning Multi-device learning @epictalkUSA @rahaddon For all the latest news about the event follow us on twitter @epictalk and use the hashtag

13. How can we deliver mobile performance support? @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

14. 1. Performance support resources @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

15. What’s possible? @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

16. Types of resources Quick reference How to guides Diagnostic tools Job aids @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

17. Types of resources IMAGE OF THE REME DIAGNOSTIC NEEDED IC to send link Quick reference Needs to be an image of a video with a person in it How to guides @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

18. Media types @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

19. 2. Helping people find resources support portals & structures @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

20. Custom portal – task based structures @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

21. Intranet – company wide @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

22. Supporting leaders implement change @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

23. Portal layer gathering existing material @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

24. 3. Mobile delivery Performance support apps @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

25. Ministry of Defence Training and mobile support @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

26. Mobile fault finding support Vehicle mechanics @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

27. Just in time mobile job aid SBAR @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

28. NHS pain control Build your own mobile support @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

29. Transfer Ensuring the effectiveness of formal training @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

30. Forgetting curve

31. Propping up the forgetting curve

32. An integrated training strategy @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

33. What does the future hold? @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

34. Contextual performance support Next appointment:Mike Meetingchecklist Flights Negotiation:Top tips @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

35. Tin Can @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

36. Google glasses slide Google Glass @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

37. Smart watches @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

38. Consider • Timing In summary • Phone features • Connectivity Mobile Performance support • Tracking (or not!) @epictalkUSA @rahaddon @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter For all the latest news, insight and resources follow us on twitter

39. Want to know more? @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

40. Questions @epictalkUSA @rahaddon For all the latest news, insight and resources follow us on twitter

41. Thank you Rhaddon@epiclearninggroup.com @epictalkUSA