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Working Remotely. Microsoft Experience. Irina Bevz HR Business Partner Microsoft Russia. Microsoft Russia Today. 1992 – start of the Russian subsidiary ~1000 employees (FTE/CS, SMSG/RGE), 3 HR BPs 34 offices across Russia +13 home offices
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Working Remotely Microsoft Experience Irina Bevz HR Business Partner Microsoft Russia
Microsoft Russia Today • 1992 – start of the Russian subsidiary • ~1000 employees (FTE/CS, SMSG/RGE), 3 HR BPs • 34 offices across Russia +13 home offices • Mostly Sales, Marketing and Services. Small R&D • Prior to FY’09 – double digit revenue growth (in FY’07 triple digit), doubling HC every 18 months • Freeze & cost saving in crisis year; now back on track growing business
Modern Trends - Shifting Workplace Paradigm Natural interaction Data explosion Social computing • Globalization • Access to any data any time • Increasing Internet connectivity • Consumerizationof IT Pervasive displays Ubiquitous connectivity Ecosystem of computers Cloud computing
Why Work Remotely? • Work Efficiency Optimization • Work-Life Balance • Flexible work arrangements • Result Oriented Orgs – vs – “9-to-5” • Consistent online/offline experience • Virtual workplace on a variety of devices replacing a physical workplace • Need to concentrate Family Flu Traffic Travel Work on the road Work on your phone Work on your own device Consistent online and offline experiences
Working Remotely @ Microsoft • ~150 full-time employees come to the office < 2 times per month • Working remotely not reflected in Employment Contract or other documents, but is broadly communicated as an option • Employee should get manager’s approval for working from home and notify key counter agents
Working Remotely @ Microsoft – cont’d • Shared desk policy • All you need is Internet connection • Freedom of device choice • Seamless and secure remote access to Corpnet resources Integration with external social networks Presence & IM Internal social computing tools Online meetings Social networking Integrated social tools and applications Voice & video
ProductivityConnected Experiences Connected devices Seamless productivity experience across the PC, mobile devices,and browser Real-time collaboration Co-authoring In-context presence, instant messaging, voice, and video
Risks and Mitigation Solutions Tech skills / stress Internet Connection Legal Security Disciplinary Minor Individual schedule formalized Phone / recording Education / 24x7 Tech Support Access mngmnt + encryption
Security and Management Tools That Help IT to Protect the Enterprise Managed Central, unified management platform Access control based on the level of trust Level of business impact (means of access) Low (Web) Medium (VDI/Citrix) Unmanaged High (DirectAccess, enterprise VPN) Single, end-to-end security and management platform Managing application permissions for the user, not for each individual device