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How do we Measure Success? Using Technology to Support Evaluation. Presenters. Piers Bocock, Innovation Network (InnoNet) Director, Technology Development) pbocock@innonet.org Beverly Coulson, Philanthropic Resource Management Senior Consultant, bcoul@prmconsultants.org
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How do we Measure Success? Using Technology to Support Evaluation
Presenters • Piers Bocock, Innovation Network (InnoNet) Director, Technology Development) pbocock@innonet.org • Beverly Coulson, Philanthropic Resource Management Senior Consultant, bcoul@prmconsultants.org • Marlowe Greenberg, Foothold TechnologyChief Executive Officer, marlowe@footholdtechnology.com • Kevin Harris, Social Solutions Regional Sales Director, kevin@socialsolutionsonline.com
Agenda • Brief intro and session overview (Piers) • RBA and OBE frameworks of evaluation (Beverly) • Specific technology tools for evaluation (Kevin) • Presentation of case (Marlowe) • Facilitated discussion/small groups • Facilitated report back/questions
Takeaways • 1. Understanding typical RBA/OBE processes • 2. Overview of tech tools that can be used in evaluation • 3. Technology & Evaluation case studies
Some Existing Tech Tools For Evaluation • ETO Software – Social Solutions, Inc. • Workstation 2.0 – Innovation Network • Awards – Foothold Technology • Community Technology
Social Solutions, Inc.ETO Software • Web-based ASP built by former human service professionals • In use by over 275 clients in 27 states and Canada including Annie E. Casey Foundation, Save The Children, and Enterprise Foundation • Outcomes Measurement, Case Management, for daily data entry by both front-line and intermediary staff • Excellent on-line analysis of ETO relationship
Innovation Network -Workstation 2.0 • Innonet is a nonprofit organization working to share the power of evaluation with nonprofits and funders. Offers free Web-based tool for evaluation. • Logic Model Builder and Evaluation Plan Builder: Both are designed to walk people through the processes of crafting a particular kind of planning framework (either a Logic Model or an Evaluation Plan), and to provide helpful information, examples, and resources along the way.
Foothold Technology • Web-based ASP for case management and client-tracking software for human service agencies. • AWARDS allows automated tracking of medication records, hospitalizations records, facilities maintenance, outcome reports, and more. • The AWARDS application is comprised of three main components used for the data management: General Information, Chart Records, and Administration.
Community Technology (CTK) • Online Data Manager – Web-based client/adminstrative tracking and output/outcome reporting for social service and funding organizations.