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Overview. Introduction Privacy policies and e-servicesUnexpected outcomesPreventing unexpected outcomesConclusions and future research. Introduction. Drivers for personal privacy policiesGrowth of the Internetgreater consumer exposure to e-services growth of consumer awareness to lack of p
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1. Specifying Personal Privacy Policies to Avoid Unexpected Outcomes George Yee and Larry Korba
{George.Yee, Larry.Korba}@nrc.ca
PST 2005
October 12-14, 2005
2. Overview Introduction
Privacy policies and e-services
Unexpected outcomes
Preventing unexpected outcomes
Conclusions and future research
Objectives:
Show that the use of privacy policies can lead to unexpected outcomes
Propose ways to eliminate or mitigate the bad outcomesObjectives:
Show that the use of privacy policies can lead to unexpected outcomes
Propose ways to eliminate or mitigate the bad outcomes
3. Introduction Drivers for personal privacy policies
Growth of the Internet
greater consumer exposure to e-services
growth of consumer awareness to lack of privacy
Privacy legislation
greater consumer awareness of privacy rights
Privacy policies on the Internet
Posted privacy policies
P3P privacy policies for web sites
Browser plug-in allows checking of personal privacy preferences against web site’s policy
“Privacy Bird”: check preferences, display policy in easy to understand language, customizable warnings
4. Privacy policies and e-services Consumer privacy policy Necessary content implied by privacy legislation (minimal policy) Simple so that it can be understood by the average e-service consumer Machine processable, e.g. using XML-based language such as APPEL Provider has its own policy