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Management of Navigation Service Personnel Competence Nohora Arias F. (RO/MET/SAM)

Seminar/Workshop on the Implementation of the Performance Based Air Navigation Plan for the SAM Region ( SAM-ANIP-PB). Management of Navigation Service Personnel Competence Nohora Arias F. (RO/MET/SAM) Lima - Peru, 9 to13 May 2011. PROCESS BOX. CONTROL. WHO. CUSTOMER. ADD VALUE.

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Management of Navigation Service Personnel Competence Nohora Arias F. (RO/MET/SAM)

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  1. Seminar/Workshop on the Implementation of the Performance Based Air Navigation Plan for the SAM Region(SAM-ANIP-PB) Management of Navigation Service Personnel Competence Nohora Arias F. (RO/MET/SAM) Lima - Peru, 9 to13 May 2011

  2. PROCESS BOX CONTROL WHO CUSTOMER ADD VALUE INPUT OUTPUT MECHANISMS • MECHANISMS • Competence • Training and awareness • Infrastructure • Budget • Work environment • Attitude HOW TASK WITH WHAT Peru, May 2011 Implementation of the Performance-Based Air Navigation Plan - SAM

  3. RPO 24: MANAGEMENT OF NAVIGATION SERVICE • PERSONNEL COMPETENCE CONTROL MECHANISMS Peru, May 2011 Implementation of the Performance-Based Air Navigation Plan - SAM

  4. RPO 24: MANAGEMENT OF NAVIGATION SERVICE • PERSONNEL COMPETENCE CONTROL MECHANISMS Peru, May 2011 Implementation of the Performance-Based Air Navigation Plan - SAM

  5. MANAGEMENT OF NAVIGATION SERVICE PERSONNEL COMPETENCE QUESTIONS? Peru, May 2011 Implementation of the Performance-Based Air Navigation Plan - SAM

  6. THANK YOU

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