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Changing Welsh Leadership. Dr Paul Thomas, Glamorgan Business School Founder DNA Wales Network DNAB2B ptthomas@glam.ac.uk 0793 1440 305. Text Questions…. 0793 1440 305. Why…. 80% of workers lack commitment (2001 & 2008) Org Design – not the answer!
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Changing Welsh Leadership Dr Paul Thomas, Glamorgan Business School Founder DNA Wales Network DNAB2B ptthomas@glam.ac.uk 0793 1440 305
Text Questions…. 0793 1440 305
Why… 80% of workers lack commitment (2001 & 2008) Org Design – not the answer! Management not ideas are the cause! Japanese outperform UK by 80% Local Govt. – 75% ‘Agreed with the need to change’ 8% stated that is was ‘well managed’ Low-Trust….
Age of Uncertainty …. Prigogine responded in a 1999 talk at the University of Illinois that, "We are not at the end of science, but at the beginning of the study of a new science." That is the science of complex systems, the study of how things really work in our world.
SAVING THE Welsh BUSINESS XX Problems: plant 30+ years old ; obsolete control processes; product quality; emissions; low revenues. Choice: either restore or EXIT Decision: UPGRADE PRODUCT & PLANT Traditional way parallel control = 2 years & $6 million approx Decide to go DNA way – Human Systems Thinking ….. CES
Flying like Fishes Traditional way parallel control = 2 years & £3.4 million approx Achieved in 5 months at £0.7 million Plant level Authorisation: usually 6 – 8 weeks Achieved in 10 minutes New system running at capacity usually one year. Achieved in 5 days
Plant earnings rose by over 300% Productivity increased by 45% Accidental injury rate fell by 95% Absenteeism fell to less than 1.5% Emissions dropped by 87% Rate of change increased from 1 -2 major changes a quarter to 4-5 major changes per month
In a moment what do you see…..? Instant Honest But don’t say anything……..
Conclusion…. Trust is critical, Risk fundamental and Creativity central to success
What else? • QUESTION… • DIVERSITY…. Community not Tribes • LISTEN………….. Communicate • Set up Self Organising Project Teams….ALLOW • Don’t be a CONTROL FREAK! …… YOU FIRST • Decide Core Values, Economic & Performance – BOUNDARIES ….. and chuck the rest out • Remember PEOPLE!
“Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body— but rather a skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming, ‘Wow, what a ride!’ ”