Latin America Expatriate Development Series:

1. Latin AmericaExpatriate Development Series: International Leadership - Motivation and Behavior

2. IntroductionInternational Retailing: Latin America • Standards • Motivation • Workplace Behavior

3. International Leadership Standards (Section1) Motivation & Workplace behavior (Section2) • Power and Position • Goal Setting • Achievement • Cultural Expectations • Corporate Expectations • Navigating Expectations • Adaptability • Influence and Ambassadorship • Direction and Definition • Communication: Role in motivation • Gender differences in leadership

4. International Leadership Motivation & Workplace Behavior (Section2) • Influence and Ambassadorship • Direction and Definition • Communication: Role in motivation • Gender differences in leadership

5. Influence • Hierarchy and paternalism is important • Difficult to influence with out a position

6. Ambassadorship • Need to leverage personality • Personal association • International experience • Mentors

7. Ambassadorship (cont’d) • Respect the culture • Can make change with the help of a sponsor • Never make unilateral decisions • Allow others to take credit for change

8. Direction and Definition • Latin America is largely conservative • Position determines direction

9. Direction and Definition (cont’d) • Latin America is largely target oriented • Instruction requires precision • Goals rarely regarded as required • Exactness can be seen as arrogance • Need to generate position support for definition

10. Communication: Role in Motivation (cont’d) • Communication should be punctuated with local terminology • Verbal support for position

11. Gender Differences In Leadership • Social Norms • Social Engagements: Interaction • Social Norms: Age

12. Gender Differences In Leadership: Male • Assertiveness not aggressiveness • Deferential to seniors and position • Respectful and deferential toward women • Alcohol is an accepted beverage

13. Gender Differences In Leadership: Male • Suits are preferred for men in business • Quality is preferred in clothing • Fashion is intertwined with beauty

14. Gender Differences In Leadership: Male Social Leadership Expectations • Allow social events to unfold • Men rarely entertain other women alone • Do not expect a timely start or finish • Do not be the first to leave

15. Gender Differences In Leadership: Female • Expect male dominance • Expect to have decisions offered for you • Share major decisions • Responder not initiator

16. Gender Differences In Leadership: Female • Never attend social gatherings alone • Alcohol is an accepted beverage • It is acceptable to excuse yourself early • Do not offer to pay

17. Gender Differences In Leadership Social Leadership Expectations: Age • Age is treated with respect in Latin America • Age discriminated against for women • Elder woman are often solicited for social involvement • Major social events should include invitations for elders

18. Latin AmericaExpatriate Development Series: International Leadership - Motivation and Behavior