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Texas Children s Hospital: Evolution of PMO

How we got here?. KSA Report (Management Review) - FindingsProcesses were overly complex and the environment lacked a customer service focusPoor processes and communicationsNeed for better governance including a revision of the Information Management Committee (IMC)Customers expressed concern ov

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Texas Children s Hospital: Evolution of PMO

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    1. Texas Children’s Hospital: Evolution of PMO Susan Clark Myra Davis David Finn Juan Rivera

    2. How we got here? KSA Report (Management Review) - Findings Processes were overly complex and the environment lacked a customer service focus Poor processes and communications Need for better governance including a revision of the Information Management Committee (IMC) Customers expressed concern over the value received from the spending, given the level of automation received David FinnDavid Finn

    3. Result of KSA Implement a Project Management Office What is a PMO? Teaching organization Organization that will coach and assist on a set of processes, policies and procedures Organization to support the process David FinnDavid Finn

    7. 4 Steps to a PMO (with apologies to William Ward) Plan purposefully, Prepare prayerfully, Proceed positively, Pursue persistently. David FinnDavid Finn

    12. Objectives of the PMO Ensure projects achieve project objectives Must be objectives Provide support to manage risks Not “There is no risk of Management” Provide a framework for control Define and manage communication Internal to IS Users Myra DavisMyra Davis

    13. Role of the PMO Recommend, assist and coach Project Managers Evaluate Project Request for completeness Ensure project plans, quality reviews exist Report issues to Project Managers and Management Assure project teams adhere to standard project methodology NOT managing the project Myra DavisMyra Davis

    14. Advantages of a PMO Consistent approvals to policy and procedures (and consistent exceptions) Standard approach for management Ability to evaluate projects, identify problems, reduce risks and overruns Shared governance Standardized methodology Myra DavisMyra Davis

    15. Components of a Successful PMO Myra DavisMyra Davis

    16. PMO Review Process PMO reviews projects Determine the health of each project Ensure that methodology is adhered to Communication Team organization Meeting minutes Work with Project Managers and Management to address issues Provide recommendations, assistance and coaching Myra DavisMyra Davis

    17. Project Initiation Flow 1

    19. Cultural Changes Project Review & Approval Internal Project Review Project Acceptance External Standard Project Request Method Executive Support Governance Structure Review Projects Prioritize Projects Present Projects Report on Projects Commitment of the Board

    21. Current State of PMO…. Project requests are centralized Resources are capturing time on projects Governance Sub-Committees starting to meet regularly Review, Prioritize, Present and Reporting on Projects Tracking of all active projects in E4IS Analyzing data Building of reports PMO hosts monthly brown bag sessions to discuss project status

    22. How will the PMO Evolve? Skill set assessment Project Management Skills PM101 Class Offering IDS wide Communication Plan regarding PMO and Process Develop on-line change control process Provide Project Templates based on project complexity Develop Resource Utilization Tool ????? Myra DavisMyra Davis

    23. Questions? Myra DavisMyra Davis

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