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Enterprise modelling and integration: a taxonomy of seven key aspects. 內容大綱. Introduction EE,EI,EM,EIM 名詞定義 The seven aspects of Enterprise Modelling and Integration Tools for Enterprise Integration Modelling Software Application & Physical system
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Enterprise modelling and integration:a taxonomy of seven key aspects
內容大綱 • Introduction • EE,EI,EM,EIM名詞定義 • The seven aspects of Enterprise Modelling and Integration • Tools for Enterprise Integration Modelling • Software Application & Physical system • Business process under domains requiring Enterprise Integration • Business process models
Introduction • 全球化的競爭市場 • 客戶期望不斷成長 • 導入EE、EI、EM、EIM。 • 定義、分析、設計、整合企業流程資訊、軟體應用程式和知識庫。
EE,EI,EM,EIM名詞定義 • Enterprise Engineering (EE) • Enterprise Engineering is found upon the principle that an enterprise. • 資訊技術為基礎 • 不是以靜態的構造為目標 • 具工程學特徵 • 著眼企業整體 • 重人的共性出發思考
EE,EI,EM,EIM名詞定義 • Enterprise Integration (EI) • Enterprise Integration is the task of improving the performance of complex organizations by managing the interactions among the participants. • Exchange Server、Outloook、EDI&XML
EE,EI,EM,EIM名詞定義 • Enterprise Modelling (EM) • Enterprise Modelling is the process of producing abstractions about the enterprise business function, data and cycle which are useful in describing the states of the enterprise. • Enterprise Integration Modelling (EIM) • 企業模型整合服務時所考慮到的應用程式。
The seven aspects of Enterprise Modelling and Integration • 7個關鍵面思考企業模型與建構 • Drivers-為何需要企業模型建構 • Goals-哪些目標是我們在企業建構模型中需要達到的 • Domains-企業整合時,可以大致分為2個領域 • Types-企業可以分為內部與外部整合 • Modelling-利用文字符號描述企業流程,目的在於可以清楚瞭解 • Scale-衡量企業整合之工具 • Issues-整合企業時會遇到哪些問題或是阻礙
The seven aspects of Enterprise Modelling and Integration • Drivers of Enterprise Integration • 統合控制內部參與者與外部參與著的機制 • 企業流程 • 企業資訊系統 • 組織間的溝通 • 支援決策資訊 • Interface & Intergration
The seven aspects of Enterprise Modelling and Integration • Goals of Enterprise Integration • Tangible • Non-tangible • Others
Domains requiring Enterprise Integration Core Business organization management business process Business-Supporting Resources software application physical system
Types of Enterprise Integration .Inter-enterprise .Intra-enterprise 分公司 Inter-enterprise Integration 供應商 企業內部 客戶 分公司 Intra-enterprise Integration
Perspectives of Enterprise Integration Modelling Enterprise Modelling Computer Services Concurrent Engineering Coordination
Domains & Perspectives Enterprise modelling-Business process Computer Services- Physical system Concurrent Engineering-Business process Coordination-Organization management
模型整合遇到的問題 • 1、Syntax • 2、Semantic
處理Syntax&Semantic問題的方法 • 1.Master Model • 2.Unified Model • 3.Federated Model
Tools for Enterprise Integration Modelling Business Modelling-IDEF0 Workflow Modelling-IDEF3 Data Modelling-OMT (Object Modelling Technique) Infrastructure Configuration -ARIS System Project Management-MRP,MRP2 Performance Metrics
Framework requirements of Enterprise Integration Modelling • 1.Decision orientation • 2.Completeness • 3.Appropriateness • 4.Permanence • 5.Simply & Flexible
Scale of Enterprise Integration • Large / Small enterprise • Manufacturer of simple / complex product • Manufacturer of low / high volume product • Discrete / Continuous process • Locally / Globally grouped • Single / Multiple product operations • Manufacture / Assemble product
Issues of Enterprise Integration • Technical • Manufacturing infrastructure • Shared knowledge and system • People-oriented • Customer • Supplier • People and team in the organization
Issues of Enterprise Integration • Economical • Cost of running the business • Organizational • Management • Resources and responsibilities • Process
Software Application under Domains requiring Enterprise Integration • Types of software application • Components in software application • Inter-operability of software application
Types of software application • Management System • Management Information System (MIS) • Decision Support System (DSS) • Information enquire / access
Types of software application • Production System • Production development and design • Manufacturing • NC machine • Assembly equipment • Robots • Assembly line • Monitoring and control
Types of software application • Information System • Purchasing system • Payroll • Finance / Accounting • Stock control / tracking • Information access
Types of software application • Cooperative work • Computer-Supported Cooperative Working (CSCW) System CSCW的核心是群體,其目標是建立協同工作的環境,改善人們進行訊息交流的模式,從而提升群體工作質量和效率
Components in software application • Function • Conceptual • Flow chart • Pseudo code • Implementation (Programming Language) • C/C++ • Pascal • Database • Data • Information • Knowledge
Inter-operability of software application • Shared database • Data exchange using neutral file format e.g.. STEP、IGES、EDIFACT • Application Program Interfaces (APIs) e.g.. SDAI • Middleware e.g.. CORBA、RPC、OSF/DCE
Physical system under Domains requiring Enterprise Integration • Physical components • Technology transparencies • Operating requirements
Physical components • Computer hardware architecture (platform) • Network technologies • Data Storage devices • Programming languages • Application-building tools • Application software (operating systems)
Technology transparencies • Access • Concurrency • Replication • Location • Liveness • Migration • Configuration
Operating requirements • Scalability 確保企業運作的持續性和結構的整合性是完整的 • Adaptability 可以完全的整合已開發的系統和目前的系統 • Parallelism 不同的資訊系統可以同時運作 • Autonomy 各個獨立的管理系統應該分開管理,已確保整合 的彈性
Business process under domains requiring Enterprise Integration Integration of business processes • Product information based integration 產品資訊面的整合 → 以產品製造及服務提供為中心來管理企業的方法, 產品資訊被當作企業活動的基礎 ,這準觀念常被使 用在企業間的整合。 • Process information based integration 流程資訊面的整合 → 將企業經營或運作的焦點放在流程資訊上,這種觀 念常被使用在企業內部整合。
Business process under domains requiring Enterprise Integration Integration of business processes • Business or rule based integration 企業標準或規範面的整合 → 以提升或強化各方面績效指標的水準來管理 企業。 ex:提升品質、利潤、顧客滿意度及穩定性。
Business process under domains requiring Enterprise Integration Modelling of business processes • Usage 用法 → 企業模型可用於分析目標、資訊系統設計,了解企業活動與經營是 如何執行的 • Meaning 涵義 → (1)Theoretical 理論上 (2)Denotation 表示符號上 (3)Situational 情勢上 • Modelling layers 層面 → (1)concepture 概念層面 (2)Logical 邏輯層面 (3)Physical 實體層面
Business process under domains requiring Enterprise Integration Modelling of business processes • Modelling Representation 模型建構的呈現 → Bonney指出企業流程模型可用來呈現 (1)企業活動 (2)企業形勢 (3)使活動發生的條件 (4)其他一些能與形勢、條件結合的附加資訊 • Modelling composition 建構模型所需的方法 →(1)Top-down approach (structured)IDEF0 (2)Bottom-up approach(object-oriented) OOSE (3)Top-down 和 Bottom-up 結合
Business process under domains requiring Enterprise Integration Modelling of business processes • Modelling orientation 模型建構的導向 • Activity oriented approach 活動導向 • Agent oriented approach 代理人導向 • Resource oriented approach 資源導向 • Organization oriented approach 組織導向 • Goal oriented approach 目標導向
Business process models Composition of business process models 企業流程模型的組成元素 • Structured • Semi-structured • Unstructured
Business process models Description of business process models 企業流程模型的說明 • Functional 功能 → 說明什麼必須被完成 • Behavioral 行為 → 說明何時必須完成某事 • Informational 資訊 → 說明用到哪些資料或產生哪些資料 • Organizational 組織 → 說明誰必須完成某事 • Operational 作業 → 說明如何達成某事 • Interaction 互動 → 說明如何聯繫工作上的員工
Business process models Building components of business process models 企業流程模型的建構元件 • Process steps 流程步驟 → 是建構流程最主要的一環,指出有什麼具體的工作要被完成,以及 要盡何種義務 • Control flow 控制流 → 是 Process steps 間的連接 • Process agents 流程代理人 → 是企業中執行元素的行為者,可以是人或機器
Conclusion 在這篇PAPER中,提供了很多有關企業模型建構及整合的作法說明,酸然無法將所有予以文件化,可是所提及的分類法,可用於將關鍵的觀念何主題做一個有系統的分類。 由這篇PAPER可之模型的建構與整合都是高複雜性的,讀者應具有組織管理、工程學、電腦科學等知識,以便更了解這篇PAPER。所提及的分類法,大多將大標題分割,之後重新組成另人較感興趣的論題,藉以降低文章的複雜度。 有很多文獻仍將焦點放在 Section 2.3 ,且一直繞著企業流程建構到整合打轉,就本身而言,企業模型建構與整合根據分析、設計、實行以及組織管理整合以及企業流程整合等被歸納成 → 組織模型的建構。