Creating Places Of Change Good Practice & Networking Event

1. Creating Places Of Change Good Practice & Networking Event

2. Places of Change Good Practice & Networking Event AGENDA 9.30 Registration & refreshments 9.45 Welcome & introduction by Chair 10.00 Speaker: Kate Welch, Acumen – Inspiring Culture Change 10.20 Speaker: Alex Winter, The Cyrenians - Creating Places of Change: 10.40 Speaker: Richard Walton, Northern Rock Foundation 10.50 Q&A 11.00 Break11.15 Workshops 1. Streetwise Opera – taster session 2. First Stop Darlington – engaging hard to reach clients in preparation for employment activities 3. Stonham’sClient Volunteers - Involving Service Users 12.00 Final Q&A / reflections from the audience 12.15 Closing remarks from Jenny Chapman MP12.30 – 1.30 Networking lunch

3. Kate Welch Acumen

4. Inspiring Culture Change

5. Why do we need to change?

6. How do we Change? • Desire to change – Push or Pull • Vision • Plan • Leadership • Support – People, Investment • Resources, time, money • Using advocates for change

7. Social Enterprise – a journey? Enterprising Behaviour

8. What is Social Enterprise? a business with primarily social objectives, whose surpluses are principally reinvested for that purpose in the business or community rather than mainly being paid to shareholders or owners

9. Model 1 – Engage in a trading activity that has no direct social impact, make a profit, and then transfer some or all of that profit to another activity that does have direct social impact • • Model 2 – Engage in a trading activity that does have direct social impact, but manage a trade-off between producing financial return and social impact • • Model 3 – Engage in a trading activity that not only has direct social impact, but also generates a financial return in direct correlation to the social impact created

10. Social Enterprise Acumen CIC

11. Horticultural Acumen • 1 acre of land • 2 polytunnels

12. Horticultural Acumen • 9 permanent jobs • 14 Future Jobs Funded posts – 6 into work so far • 20 offenders on community payback • 30 qualifications for offenders • 7 students with learning difficulties

13. Horticultural Acumen Scale Supply Chain Buying/Selling Power Share quality standards/systems Sustainable community businesses

14. Horticultural Acumen • National Offender Management Service • Prison gardening projects • Probation community payback gardening • Support to become businesses, reduce public sector spend • Reduce re-offending

15. Innovation Model Business Plan Pilot Stage Road Test New Social Enterprise

16. Community Interest CompanyJoint Venture with Probation

27. Reap and Sow pop up Shop

28. Kate Welch OBE Chief Executive Acumen kate.welch@acumentrust.org.uk 0191 587 8000

29. Alex Winter The Cyrenians

30. Creating Places of Change Alex Winter Assistant Director The Cyrenians

31. The Cyrenians Changing Lives, Building Futures Working with our service users Valuing our staff Being good at what we do Being courageous in how we do it Embracing change

32. Places of Change HCIP – 2005/08 POC – 2008/11 HCP – 2012/15 Philosophy not just a funding stream

33. Developing Places of Change Elliott House Self-Build Project Virginia House Redevelopment Elliott House Refurbishment Ridley Villas Refurbishment Gateshead Residential Sports Academy The Fells Redevelopment – Phase 1 Francis House Refurbishment The Fells Redevelopment – Phase 2

34. Involving service users in • - building a Place of Change • - designing a Place of Change • Creating a Place of Change on a budget • A phased approach to creating a • Place of Change

35. Involving Service Users In Building A Place of Change

36. Elliott House Self-Build Project

37. Self-Build Programme ‘Self-Build’ reflects the personal journey that participants go through to rebuild their lives through training & employment in construction Target – employ & train 10-12 service users

38. Self-Build Programme Development Stages Selection Process Small incremental stages designed to encourage Sustained commitment Employment with Cyrenians 9 months Fixed Term Contract Weekly Wages Weekly Bonus Training On Site Training NVQ Level 2 & CSCS We gave them a new identity Self-Builders

39. Outcomes Self-Builders 13 Self-Builders selected 12 living independently 7 Completed Project All 7 gained CSCS & full NVQ Level 2 All 7 gained employment PR & Awards Pioneering Recruitment Award Constructing Excellence Award BBC Look North Reports Project Development Brighter Futures Construction Skills Training Centre

40. Self-Build Programme Improving the Experience Selection Process Selected from Brighter Futures Full Application & Interview process Employment 12 months Fixed Term Contract Full Cyrenians Induction Weekly Wages & Bonus Regular Supervisions Cost/Benefit Analysis Training On Site Training Basic Skills Tradesmen NVQ Level 2

41. Elliott House Redevelopment

42. TCUK Property Services

43. Self-Build Programme Secrets to Success • Understand your service users • Don’t offer what you can’t deliver • Honest & up front about implications of failure • Universal Support & encouragement • Partnerships with Shared Vision • Right People in the Right Roles • Expect problems – be prepared to solve them

44. Involving Service Users In Designing A Place of Change

45. Virginia House Redevelopment Obligation to building on success of Self-Build Development phase as a meaningful activity Ideas & aspirations translate directly into building design Designs changed constantly All developments have limitations We did not offer involvement in all stages of design Critical points in the development

46. How do you want to live? Catered or Self-Catering Own kitchen or Shared Kitchen What do you want to do?

47. Accommodation Semi-Independent Clusters Well Being Suite Gym & alternative therapies room Music Facility Rehearsal room Connected to Sound proofed recording & broadcast suite Internet Café Hotel style reception with internet access

48. Creating a Place of Change on a budget

49. Francis House Refurbishment A Place of Change on a Budget Design Build Train

50. A phased approach to creating a Place of Change