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Tackling Debts and Managing Money Wisely :

Tackling Debts and Managing Money Wisely :. towards  effective, innovative and  sustainable money advice. Joanna Elson Chief Executive, Money Advice Trust 23rd June 2011. MAT takes three roles in the provision of money advice… . Improving the debt and credit environment. giving advice.

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Tackling Debts and Managing Money Wisely :

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  1. Tackling Debts and Managing Money Wisely : towards  effective, innovative and  sustainable money advice Joanna Elson Chief Executive, Money Advice Trust 23rd June 2011

  2. MAT takes three roles in the provision of money advice… Improving the debt and credit environment giving advice supporting advisers

  3. 1991 2011 • Shift towards partnership working across UK • Deepening understanding of the causes of debt • Establishment of telephone advice • Response to 2008 global economic crisis: internet tools, triage, Cashflow, new remedies...

  4. Money advice works…. • repossessions prevented at cost of £16000 per household • (estimate: Department for Communities and Local Govt) • Fewer doctor and hospital appointments needed (40% National Debtline clients) • clients experienced improved knowledge and confidence in managing money (83% National Debtline clients) • advice services confident training improves outcomes for their clients (50% attended at least two courses)

  5. Household debt will rise to £2.1 trillion or £84,000 per household by 2015 Office of Budget Responsibility revising upwards their forecasts, April 2011

  6. Problem debt affects around 5 million people across the UK Dr John Gathergood, Nottingham University 2010

  7. Interest rate and cost of living increases Forecast demand for debt advice from free-to-client sector 2010 - 2015 Changes to infrastructure and environment for debt advice provision Poor and predatory practice from fee-charging companies

  8. Challenges and innovations Optimal channel strategy Demand Effective, innovative and sustainable free services Poor Practice Infrastructure changes Money advice beyond traditional settings

  9. Needs of the client Effective, innovative and sustainable money advice Effectiveness Cost

  10. Locally based but UK wide services providing effective and sustainable advice..... • East End CAB • Consortium of Local Advice Services South Yorkshire

  11. ‘Good advice is worth every penny we can possibly spend on it’ Baroness Wilcox Under Secretary of State House of Lords 3 May 2011

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