Technology as an enabler

1. Connections through telecareCase studies July 2010Lisa CapamagianSales & Marketing Manager Tunstall Healthcare

2. Technology as an enabler

3. How telecare works

4. How telecare can support the whole community Vulnerable or at risk, at home or work People who fall & are injured or disoriented Helping free up hospital beds Environmental conditions that could result in personal or household damage Criminal threat Life threatening medical conditions

5. Telecare providing connected care

6. UK Mental Health Case Study: Reconnecting people through telecare The situation: • Vernon’s wife died 2 years ago following a long battle with breast cancer. He found it difficult to cope with her death and that he was unable to care for her at home • He had been taking anti-depressants and during a recent doctors appointment was found to have lost 2 stone, was unshaven and had gravy stains on his pullover. He had no friends or family nearby. • Vernon was diagnosed with suffering from paranoia and depression. • UK Mental Health Statistics • Mental illness affects 13 million people • 1 in 6 people aged 65+ are affected by depression • Older people are at greater risk of depression when isolated or suffering from chronic physical illness

7. UK Mental Health Case Study: Reconnecting people through telecare • 3 main risks were identified: • lack of nutrition – movement sensors and pressure mat placed in the kitchen. If not activated regularly, a reminder call from monitoring centre would be made • social isolation – pressure mat at the exit door to alert if Vernon was not going out or visitors coming in • hypothermia – temperature extremes sensor to warn of inadequate heating in winter months, and also warns of fire danger. THE OUCOME: With the intervention from his GP, Vernon’s health improved. The regular interaction with the response centre and care sensor monitoring provided him with reassurance and support Vernon started eating regularly and even joined an elders social group.

8. Falls Case Study: Independence through connected telecare The Challenge • Syncope drop attacks come on suddenly with no warning • Had many dangerous incidents of falling outside and in the home • Had to move in with parents • For 3 years every day someone had to keep an eye on Gavin at all times • Tried to stay positive at times it was quite depressing • The only solution would be to go into respite “After living half a lifetime without need for any assistance in my early 40’s I found myself suffering from severe drop attacks, the doctors identified … and advised they are incurable and unable to be managed with medication”

9. Falls Case Study: Independence through connected telecare The Solution • Tunstall fall detector worn on waistband. • The fall detector automatically alerts the 24 hour response centre • In the event of a fall, the response centre advises Gavin’s parents and will call for emergency assistance if needed. “It has saved my life numerous times not only from an assistance point of view but personally – I can now live independently in my own home”

10. Falls Case Study: Independence through connected telecare Outcome: • Gavin lives alone with the assistance of a helper who comes twice a day for cooking and cleaning. “We are so proud of our son Gavin, without his fall detector he could not live an independent life, EMA and the Tunstall response operators give us peace of mind when we know he is alone in his unit. We thank you for your kindness and 24 hour monitoring…” Keith & Jan

11. Telecare in the home as an alternative…providing connected care solutions • Assistive technology solutions are designed to improve quality of life, giving the user the confidence and ability to remain in their own home safe in the knowledge that help will always be available when and if it is needed. • Although technology alone is not the complete answer; used as part of a holistic package of service, it can reduce the burden on healthcare resources.

12. For more information visit out website www.tunstallhealthcare.com.au • LEGAL NOTICE: The information contained in this document is PROPRIETARY and CONFIDENTIAL to Tunstall Australasia Pty Ltd and has been developed by Tunstall solely for the purposes set forth herein.  By accepting this document, the recipient agrees to keep confidential the information contained herein.  This document is being generated solely as a basis to obtain information and facilitate further discussions, and is not binding on Tunstall in any way.  No representations are made as to the accuracy and completeness of this Information. The requirements and specifications are subject to change in Tunstall’s sole discretion.   • Nothing contained herein shall be construed as granting any license or right to use any of the information contained herein for any purpose other than for the purposes set forth herein. Distribution or reproduction of this document or the information that it contains in its entirety or any portion hereof, by any means, electronic, mechanical, or otherwise, for any use or purpose not expressly permitted by Tunstall is strictly prohibited.