**Leadership Excellence in Governance: A Path to Success**

1. Leadership Issues in Governance S. UMAPATHI, IPS., Inspr. Genl. of Police, CID. Cell 09440-700900 e.mail: umapathi_sattaru@yahoo.com

2. Give me a boon to hide my un-accounted wealth from CBI / IT

3. Do you know these giants ?? Arvind_Kejriwal T.N. SESHAN E.Sreedharna VINOD RAI

5. PREAMBLE OF CONSTITUTION • WE, THE PEOPLE OF INDIA, having solemnly resolved to constitute India into a SOVEREIGN, SOCIALIST, SECULAR, DEMOCRATIC REPUBLIC and to secure to all its citizens: • JUSTICE, social, economic & political • LIBERTY of thought, expression, belief, faith and worship and to promote among them all FRATERNITY assuring the dignity of the individual and the units and integrity of the Nation • 26th Nov. 1949

6. PEOPLE ARE OUR STAKE HOLDERS • Salus populi Supreme Lek: (Welfare of the people is the supreme law). • We derive our powers from the constitution, Acts, Rules, Regulations and Notifications and answerable to courts / public.

7. Leadership issues • Attitude • Determination • Lead by example • Bringing the offenders to justice • Zero - tolerance • Superior officer Vs Junior officers • National character

8. The seven habits of highly effective people–Stephen R Covey • Be proactive. • Begin with the end in mind. • Put first things first. • Think win-win. • Seek first to understand & then to be understood. • Synergize • Sharpen the saw. (Hyd. City police – Behavioral change – Experiment)

9. The eighth habit Voice of Trust – Worthiness • Trust is the most difficult value to acquire, once acquired you would like to nurture.

10. TRUST

11. WORK CULTURE FOR ACHIEVEMENT -E. Sreedharan, Former Chief of DMR Punctuality Social Responsibility Integrity Professional competence

12. ACHIEVEMENT…. • Achievement does not require extraordinary ability. • Achievement comes from ordinary abilities applied with extraordinary persistence.

13. Transparency (RTI Act) • Arbitrariness in Decision – making???

14. Inattention to results Avoidance of Accountability Lack of Commitment Fear of conflict Absence of Trust Five Dysfunctions of a team - Patrick M. Leucioni

15. THE MONK WHO SOLD HIS FERRAI– by Robin Sharma • Personal Development • Personal Effectiveness • Individual Happiness • Concept of Greater Balance • Control and Effectiveness in our daily lives.

16. Some concerns • Handling pressure from Boss. • Make your dissent in writing / Have the courage. • Getting feed back / giving feed back

17. LEADERSHIP WISDOM BOOK – by Robin Sharma Ritual -1 : Link paycheck to purpose. Ritual -2: Manage by Mind, Lead by Heart. Ritual -3: Reward Routinely, Recognize Relentlessly. Ritual -4: Surrender to change. Ritual -5: Focus on the worthy. Ritual -6: Leader Lead Thyself. Ritual -7: See what All see, Think what None Think. Ritual -8: Link Leadership to Legacy.

18. Supervision • S - Simple • M – Measurable • A – Achievable, Actionable • R - Relevant • T - Time Bound Outcome Oriented Supervision.

19. What look for In your team …. • Process oriented approach • Human Resource Management • Human Resource Development • Professional approach to job • Motivation, Reward etc. • Trigger the inner drive More from the same Same from the less (in house & outside)

20. Multi tasking…

21. Objectives • To over see the functioning. • Implementation of Acts, Rules, Regulations, Manual standing orders. • Effectiveness of Justice System. • Management of subordinate offices. • Team building and leadership. • Your overall information / direction.

22. PROCESS • Considering citizens as partners in service delivery. • Improve cooperation between your organization and other stakeholders. • Interaction with complainants / petitioners / witnesses to understand the process being adopted at the subordinate offices

23. ASSESSMENT • Assess skills of your staff. • Assess preventive / detective work. • Assess whether duties are distributed equally among all ranks. • Assess court work and court attendance Be Zero - tolerant to serious frauds etc.

24. Be truthful • Ensure that truthful documentation takes place – condemn falsification of records . • Ensure computerization and process oriented public interface like issuing copies etc – RTI Act. • Sort out differences of opinion between officers.

25. We, in Government should.. • Plan purposefully • Prepare prayerfully • Proceed positively • Pursue persistently

26. KEY SUCCESS FACTORS • Educate • Empower • Delegate • Supervise • Assess • Re-engineer

27. Success Mantra

28. “From Values to Action” - Harry Kraemer “Journey to becoming a value – based leader starts with self- reflection”

29. If you are not self – reflective, how can you know yourself. • If you don’t know yourself, how can your lead your self. • If you can’t lead your self, how can you lead others.

30. Your Role • Be a change maker • Don’t be a status – quotist

31. PLANNED CHANGE EFFORT (8 STEPS) Unfreezing Org changing Movement Refreezing

32. 8 STEPS ( KURT LEWIN) • Unfreezing • Initial Problem Identification • Obtaining Data • Movement • Problem Diagnosis • Action Planning • Implementation • Follow up & Stabilization • Refreezing • Assessment of consequences • Learning from process

33. Force Field Analysis Resisting Driving / Pushing Forces Forces Senior Officer wants to bring change Subordinationates resist

34. Why So? Equilibrium Disorientation Reorientation Exploration

35. Empty the cup Be prepared to listen, reflect and absorb.

36. Alwyn Toffler’s Learning Cycle LEARN RE-LEARN UN-LEARN Tomorrows illiterates are not those who cant read, but those who cannot un-learn and re-learn

37. “If we are not part of the solution then we are the problem “ - Shiv Khera

38. JUST LAUGH AT IT….

39. Personal life is more demandingHow you make it… • Obtain a Masters Degree in MS (SM) • Spouse Management

40. “ It is not the size of the tree, but the depth of its roots that makes it strong”

41. Tama soma Jyotirgamaya