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My portfolio in a few slides. Mija RABEMANANJARA April 2014. Summary. Where I come from Career overview A few examples of delivrables. Geographical coverage. Work Personal. Open- mindedness and adaptability. Summary. Where I come from Career overview
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My portfolio in a few slides Mija RABEMANANJARA April 2014
Summary Where I come from Careeroverview A few examples of delivrables
Geographicalcoverage Work Personal Open-mindedness and adaptability
Summary Where I come from Careeroverview A few examples of delivrables
15 years of professional experience Role Company Clients Expertise Developer, Business analyst, Project manager (build &run) 1999 - 2005 Project Management Application Management IT Service Management Quality Management Transformation Change management Quality manager 2005 - 2008 IT Consulting Manager 2008 - today IT governance IT project management IT Service Management Quality Management Transformation Change management Agile methodology Lean IT
Careeroverview per expertise You willfindexamples of projectthat I ran, for each expertise I acquiredduring the pastyears. The following slides present the expertise such as : • Governance • Change management (training, communication, individual manager coaching and team building) • Process improvement based on frameworks (CMMI, ITIL, COBIT/VAL IT) • Lean IT methodology
Main professional experiences per expertise (1/4) Governance IT strategy definition Program assessment and recommendations IT department process definition
MAAPRAT – IT strategy definition Results Objectives • The identified improvements proposed a wide range of changes : organizational, governance, project or IT service management processes, IT assets, tools for supporting processes • IT strategic plan definition (SDNSI V4) • Definition of project to implement the SDNSI V4 Approach Deliverables examples • Performance assessment of IT focused roles in the organization : interviews • Definition of IT strategic plan objectives : comittees with it managers and workshops • Against on-going projects/program identify the complementary actions to launch to meet the objectives : interviews and workshop
Main professional experiences per expertise (2/4) Governance IT strategy definition Program assessment and recommendations IT department process definition Change management (training, communication, individual manager coaching and team building) Project and organization change management Training Communication Quality manager coaching
GDF SUEZ : Change management Results Objectives • On-goingproject • Everythingneeds to bedonestill, no training, just communication, promotion • Provide project communication on on-going activities • Recommend the most appropriate communication actions for the roll out the plan Approach Deliverables examples • Design tools to measure communication afficiency, projectprogressalsowhilestayingpragmatic • Support the user throughhis change process Flyers & posters Show room
Main professional experiences per expertise (3/4) Governance IT strategy definition Program assessment and recommendations IT department process definition Change management (training, communication, individual manager coaching and team building) Project and organization change management Training Communication Quality manager coaching Process improvement based on frameworks (CMMI, ITIL, COBIT/VAL IT) IT department assessment Definition / enhancement of process referential
Ubifrance – IT department process definition Results Objectives • Processes and somekeydeliverablesprovided • Websitereleased • Define the IT departmentprocesses (46 in 3 months) • Build a website to allowusers to navigateacross the processreferential Approach Deliverables examples • IT department process assessment (document and real life implementation) • Action plan definition • Processes definition using an agile methodology : allowed us to meet the allowed 3 months time frame • Processes and procedures description • Workshops with key stakeholders (IT managers) and dedicated room provided to ease communication between UBIFRANCE et LBC • Web site release with published referentiel
Main professional experiences per expertise (4/4) Governance IT strategy definition Program assessment and recommendations IT department process definition Change management (training, communication, individual manager coaching and team building) Project and organization change management Training Communication Quality manager coaching Process improvement based on frameworks (CMMI, ITIL, COBIT/VAL IT) IT department assessment Definition / enhancement of process referential Lean IT methodology Provider management Process improvement based on frameworks and human capital For Logica IM/AM teams (SILCA, ONF, MEDDTL) Workshops using lean tools Enhancement of lean IT organization and methodology
SILCA IM – improvement process through lean methodology Results Objectives • Better image of Logica/CGI • Regain clients trust in ourability to manage our staff efficientlywith the less impact possible on him Approach Deliverables examples • Interview clients to identify the most important for him regarding Logica project • Prioritization of two subjects • Workshops with client and Logica to analyze et find the root cause of the problem to resolve • Internal workshop to launch improvement actions • Follow-up on the actions decided
Summary Where I come from Careeroverview A few examples of delivrables
Examples of deliverables Change management strategy Email invitation to the showroom Human capital workshop End of project report