60 likes | 414 Views
Group 3 Dr . Rajesh Noah Sri J Babu Dr. Subodh Sinha Mr. Suresh Mr. Chanda Ram Mr B M Singh Ms Tanima Ms Sushila Joshi. Quality Issues in Primary Eye Care. Definition. Comprehensive eye care Quality in terms of clinical outcome as well as nonclinical services. Perspective.
E N D
Group 3Dr. Rajesh NoahSri J BabuDr. Subodh SinhaMr. SureshMr. Chanda RamMr B M SinghMs TanimaMs Sushila Joshi Quality Issues in Primary Eye Care
Definition • Comprehensive eye care • Quality in terms of clinical outcome as well as nonclinical services
Perspective • Community /patient perspective is most important. • Patient satisfaction should be fulfilled.
Measure/ monitor • Follow up of patients /document • Service coverage • Regular Community feedback – volunteers, patients feedbacks on special occasions, feedbacks from local partners
How to increase quality ? • Good communication with patients and community ( including availability and cost of treatment) • Health education - Local languages • Good HR management including regular orientation & training