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Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day.

Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day. Server-hosted Virtual Desktops. Agenda Project background Evaluation criteria Product assessments Conclusion. Project Background. Server-hosted Virtual Desktops.

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Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day.

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  1. Gartner delivers the technology-related insight necessary for our clients to make the right decisions, every day. 0

  2. Server-hosted Virtual Desktops Agenda • Project background • Evaluation criteria • Product assessments • Conclusion

  3. Project Background 2

  4. Server-hosted Virtual Desktops Project Background • Five month Burton Group project • Goal: identify enterprise-class server-hosted virtual desktop (SHVD) evaluation criteria • Input sources: analysts, clients, and vendors • Outcome • 45 page report detailing SHVD selection criteria • Notes that differentiate “features” from “marketing checkboxes” • Three 25 page product profiles (Citrix, VMware, Quest), more on the way (Microsoft, Oracle)

  5. Evaluation Criteria 4

  6. Server-hosted Virtual Desktops • Evaluation Criteria Structure • Selecting a SHVD solution typically entails a long term (3-5 years or more) commitment in order to realize a true return on investment (ROI) • Features should be assessed by grouping into three buckets: • Required: absolute necessities • Preferred: important features that result in better experience, operational management, and improved TCO • Optional: use-case driven features needed in select deployment scenarios

  7. Server-hosted Virtual Desktops • Evaluation Criteria • User experience • Service advertising and connection brokerage • Business continuity • Network • Storage • Back-end virtual infrastructure • Management • Security • Guest OS support • Licensing • Product support • Third-party vendor support

  8. Product Assessments 7

  9. XenDesktop 4 SP1 Platinum

  10. Citrix XenDesktop 4 SP1 Platinum Bottom Line Assessment • XenDesktop 4.0 SP1 meets all requirements for large-scale enterprise deployments • Suitable for small-scale to large enterprise deployments • Complete core feature set • Leads in security and user experience features

  11. Citrix XenDesktop 4 SP1 Platinum Strengths • Complete core feature set • Flexible desktop and application delivery • Supports multiple virtualization platforms • Strong User Experience feature set • Diverse endpoint OS compatibility • Rich supporting ecosystem • Strong WAN performance

  12. Citrix XenDesktop 4 SP1 Platinum Weaknesses • No security hardening guidelines • Deployment and management complexity • Management console scalability: 5,000 desktops • Config file and virtual desktop image integrity checks

  13. VMware View 4.5 Premier

  14. VMware View 4.5 Premier Bottom Line Assessment • View 4.5 meets all requirements for large-scale enterprise deployments • Suitable for small-scale to large enterprise deployments • Rich integration with VMware product portfolio

  15. VMware View 4.5 Premier Strengths • Rich integration with VMware vSphere infrastructure • Solid core feature base • Centralized management • Best-in-class management scalability: 10,000 desktops • Simple deployment • Active Directory integration

  16. VMware View 4.5 Premier Weaknesses • No security hardening guidelines • Endpoint security health assessment integration • USB device access restrictions • No user application self-service • PCoIP immaturity (no integration with Riverbed accelerators, for example) • Low-bandwidth WAN support • Supports only VMware-based back ends • No XenApp integration

  17. Quest vWorkspace 7.1 Enterprise

  18. Quest vWorkspace 7.1 Enterprise Bottom Line Assessment • Not a solution for the large enterprise • No enterprise management integration • No administrative change logging (i.e., audit trail) • Short support lifecycle • Well suited for small and medium enterprises • Rich Windows integration • Broad endpoint support

  19. Quest vWorkspace 7.1 Enterprise Strengths • Supports multiple virtualization back end platforms • Ease-of-deployment • Strong user experience feature set • Diverse endpoint compatibility

  20. Quest vWorkspace 7.1 Enterprise Weaknesses • No security hardening guidelines • No admin change logging • No published management APIs or SNMP support • Product support limited to 2 years • No third party ISV certification program • No support for disconnected virtual desktops • No support for common smart phones, tablets, and netbooks

  21. Microsoft VDI Suite Premium

  22. Microsoft VDI Suite Premium Bottom Line Assessment • Not a solution for the large enterprise • Limited scalability (designed to scale to hundreds of desktops) • Microsoft recommends its joint solution with Citrix for larger scalability requirements • No concurrent user or named user licensing model • Well suited for small and medium enterprises • Rich Windows integration • Simple deployment and management • Broad endpoint support

  23. Microsoft VDI Suite Premium Strengths • Rich Windows platform integration • Management capabilities • Value • Strong supporting vendor ecosystem

  24. Microsoft VDI Suite Premium Weaknesses • Scalability • For scale beyond hundreds of desktops, Microsoft recommends its joint solution with Citrix • Required management consoles • Integration with storage array provisioning features • Low-bandwidth/high-latency WAN support • Disconnected virtual desktop support

  25. Comparison

  26. Required Features User Experience 25

  27. Required Features User Experience (continued) 26

  28. Required Features User Experience (continued) 27

  29. Required Features User Experience (continued) 28

  30. Required Features User Experience (continued) 29

  31. Required Features User Experience (continued) 30

  32. Required Features User Experience (continued) 31

  33. Required Features User Experience (continued) 32

  34. Required Features Service Advertisement and Connection Brokerage 33

  35. Required Features Service Advertisement and Connection Brokerage 34

  36. Required Features Service Advertisement and Connection Brokerage 35

  37. Required Features Service Advertisement and Connection Brokerage 36

  38. Required Features Business Continuity 37

  39. Required Features Business Continuity (continued) 38

  40. Required Features Network 39

  41. Required Features Network (continued) 40

  42. Required Features Network (continued) 41

  43. Required Features Network (continued) 42

  44. Required Features Storage 43

  45. Required Features Storage (continued) 44

  46. Required Features Back End Virtual Infrastructure 45

  47. Required Features Management 46

  48. Required Features Management (continued) 47

  49. Required Features Management (continued) 48

  50. Required Features Management (continued) 49

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