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Quality Assurance in the European Higher Education Area

Quality Assurance in the European Higher Education Area. Colin Tück 26/27 May 2008, Baku Council of Europe seminar. Quality assurance within the EHEA. Internal quality assurance Taking place within the higher education institution Different extents of formality Different driving forces

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Quality Assurance in the European Higher Education Area

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  1. Quality Assurance in the European Higher Education Area Colin Tück 26/27 May 2008, Baku Council of Europe seminar

  2. Quality assurance within the EHEA • Internal quality assurance • Taking place within the higher education institution • Different extents of formality • Different driving forces • quality improvement • proving accountability • external forces • … • Different stages of development

  3. Quality assurance within the EHEA (2) • External quality assurance Chart by Lee Harvey

  4. Quality assurance in the Bologna Process Primary responsibility of HEIs for quality; “agreed set of standards, procedures and guidelines” Collaboration of HEIs and QA agencies “in establishing a common framework of reference” Co-operation in quality assurance “with a view to developing comparable criteria and methodologies“ European Standards and Guidelines European Register E4 Group 1999 Bologna 2001 Prague 2003 Berlin 2005 Bergen 2007 London

  5. European Standards and Guidelines for QA • Adopted by Bologna ministers in 2005 • Developed by ENQA, ESU, EUA and EURASHE • Rationale: • Standards and guidelines, but no procedures • Common principles that cover the diversity • Reference points rather than detailed standards • Not to be used as a checklist • Underlining the responsibility of HEIs for quality improvement

  6. European Standards and Guidelines for QA (2) • Three sections that are linked: reference in standard 3.1 reference in standard 2.1 Chapter 3: ExternalQA agencies Chapter 2: ExternalQA of HEIs Chapter 1: InternalQA by HEIs

  7. 1) Standards and Guidelines for internal quality assurance • Policy and procedures for quality assurance • Approval, monitoring and periodic review • Assessment of students • Quality assurance of teaching staff • Learning resources and student support • Information systems • Public information

  8. 2) Standards and Guidelines for external quality assurance • Use of internal quality assurance procedures (1) • Development of external QA processes • Criteria for decisions • Processes fit for purpose • Reporting • Follow-up procedures • Periodic reviews • System-wide analyses

  9. 3) Standards and Guidelines for external QA agencies • Use of external quality assurance procedures (2) • Official status • Activities • Resources • Mission statement • Independence • External quality assurance criteria and processes • Accountability procedures

  10. Elements of an internal quality assurance system • Student questionnaires • Courses • Entire programmes • Also: alumni, teaching staff • Approval and review of programmes • Internal evaluation of study programmes • Review team involving staff and students • Possible external element • Improvement measures and follow-up

  11. Example of internal QA

  12. Establishing an internal quality assurance system • Clearly define aims and objectives • Discuss the establishment of an internal quality assurance system with all relevant groups • Academic staff • Non-academic staff • Students • Broad ownership of the internal QA system • It will take time …

  13. European Quality Assurance Register • A web-based list of credible and reliable quality assurance agencies • Substantial compliance with the European Standards and Guidelines for Quality Assurance (ESG) • Evidenced through an external review by independent experts (QA experts, academic staff, students) • Objectives • Enhance trust and confidence • Improve recognition and support mobility • Prevent accreditation mills from gaining credibility • Allow HEIs to make better use of the diversity

  14. European Quality Assurance Register (2) Register Committee 11 members in their individual capacity 5 government observers Appeals Committee 3 members Election Approval based on nominations General Assembly Founding Members E4 Group Social Partners BE and EI Governmental Members EHEA Governments, CoE, CEPES Executive Board: 4 members (elected on proposal of the E4) Secretariat: Director +Administrative assistant

  15. European Standards and Guidelines European Quality Assurance Register National level Legal framework, external QA ? HEI Internal quality culture Different levels of QA

  16. Contact Colin Tück Project Manager phone: +32 2 2335 413 email: colin.tueck@eqar.eu

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