Information Regarding e-payment of Electricity Bill

1. Information Regarding e-payment of Electricity Bill

2. Part – I One Time Registration

3. On Our Website • Visit our website www.dnhpdcl.in, on the page look for Consumer Services menu. • In that click on the link name View Bills and Payment Details Online.

5. Consumer Login • A popup window will appear with Consumer Login. • In this page new user must click on Consumer Registration to create their Account for Bill Payment.

7. FILL ALL THE DETAILS FOR REGISTRATION

8. Consumer Registration • Register your account with the given details and click the submit button. • A new page regarding confirmation of your Account registration will appear, click on continue.

9. CLICK HERE TO CONTINUE

10. CLICK HERE TO CONTINUE

11. Part – II Consumer Payment Transaction

12. Consumer Login • Once you have created your Online Account, Login with your registered User Name and Password.

13. CLICK HERE TO CONTINUE

14. Consumer Home Page • After you have Logged In Home page of Online Payment will appear with menu showing Home, Bill View, Pay Bill, Transaction Detail, Change Password, My Account and Log Out. • At the left of the page your registration name will be displayed with welcome.

15. HOME PAGE

16. Bill View Menu • When you click on Bill View you Payment Status will be displayed with Latest Bill Detail as first row of the Table. • On the right side of the Payment Status there is a view button that will show you the full Bill Details that can be printed.

17. BILL VIEW & PRINT

18. Bill Print • After clicking on the View Button, Detail Bill View of the Consumer is displayed which can also be printed.

19. CLICK HERE TO PRINT

21. Pay Bill Menu • This menu displays the Latest Bill and the Amount Payable by the Consumer with Consumer Details. • If the payment is already done the Payable Amount will be zero else payable amount will be displayed. • Click on Make Payment Button to go to Payment Gateway for payment of the bill.

23. Payment Through Bill Desk • After clicking on Make Payment you are redirected to Payment Gateway where there are options for payment like Internet Banking & Debit Card. • Follow the procedure to make the payment as instructed on the Payment Gateway Website.

32. Success Transaction • After you have successfully made payment through payment gateway you are redirected to our page with payment detail and status. • Once the payment is successful do not forget to print receipt that is generated on our site.

34. Transaction Detail Menu • This menu will display only the transactions that are made online and also you can print the receipt of the successful transaction.

35. CLICK HERE TO PRINT RECEIPT

36. CLICK HERE TO PRINT

37. Change Password • This menu is for changing the current password to new password.

38. CLICK HERE TO CONTINUE

39. My Account Menu • This menu shows you the details of your account that was given during registration. • You can also change basic details.

40. CLICK HERE TO SAVE

41. Log Out • This menu is to log out from your account.

42. Part – III Forgot Password Recovery

44. Forgot Password • Incase you forgot your Password or User Name click on forgot password link. • Select what you have forgotten from the given options and click Continue.

46. Forgot User Name • Please provide with your Service Connection No stated as Account No and captcha code and click submit. • Captcha code is case sensitive. • Your User Name with Account No will be displayed.

47. CLICK HERE TO CONTINUE

49. Forgot Password • Enter your User Name and captcha code and click submit. • Your User Name, Account No and Hint Question that you had given during the registration will appear. • Answer the Hint Question and click Submit. • When it is verified Enter New Password for your Account. • Confirmation of password change request will appear click Continue.