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HCM Cloud Case Studies

HCM Cloud Case Studies. Dell’s HCM Cloud Evolution Diane Paquet Director, HR Business Architecture and Technology. Dell business units design products, solutions and services that work “better together” to meet customers’ needs. Flexible, next-gen services.

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HCM Cloud Case Studies

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  1. HCM Cloud Case Studies Dell’s HCM Cloud Evolution Diane Paquet Director, HR Business Architecture and Technology

  2. Dell business units design products, solutions and services that work “better together” to meet customers’ needs. Flexible,next-gen services Business-class connected solutions Optimized enterprise Value-added software Dell Services and Dell SecureWorks offer a comprehensive portfolio and access to more than 42,000 professionals in over 90 countries. • Dell Enterprise Solutions help customers realize an optimized enterprise with data center solutions that are easier to buy, use and grow. • Dell Software offers scalable, integrated business and enterprise software to make it easy to secure and manage networks, applications, systems, endpoints, devices and data. • Dell Client Solutions provide commercial customers and consumers with a complete range of highly reliable, secure and manageable solutions to help them achieve in work and play. • Data center solutions • Servers • Storage • Networking • Management • Applications/workloads • Tablets • Laptops • Workstations • Desktops • Thin and cloud clients • Peripherals • Data center/cloud • Data backup and recovery • Information management • Mobile workforce management/BYOD • Security • Proactive support • Consulting/deployment • App/cloud/managed • BPO • Innovation • Security

  3. More than 100,000 Dell employees around the world serve customers wherever they need us. EMEA 17,000 North America 40,000 St. Petersburg APJ 43,000 Moscow Limerick Bracknell (Satellite Site) Cork Lodz Frankfurt Eden Prairie Paris Nashua Portland Chicago New York Santa Clara Silicon Valley Tokyo Aliso Viejo Washington D.C. Chengdu Tel Aviv Austin Shanghai Austin / Round Rock Dubai Noida Xiamen Taipei Zhuhai Mexico City Bangalore Chennai Singapore Penang Hortolandia Sao Paulo Sydney Latin America 8,000 Design Centers Manufacturing Solution Centers 7

  4. Dell’s HR Cloud Evolution Horizon 2 Process Convergence • Replacement of home grown tools with “industry standard” solutions. • Integrated talent management suite • Expanded Cloud Footprint, but Core and Reporting remain on premise • Primarily focused on HR processes Horizon 1 Business Focus Process Automation • Moving from paper to process automation • Largely home grown solutions • Very siloed solutions • First exposure to SaaS with Recruiting Time

  5. Dell’s Oracle Cloud Footprint 2013 Social Sourcing 2004 2009 2011 2015 Taleo Recruiting Taleo Onboarding Taleo Performance Fusion Comp Connecting social media with the ATS. Integrated talent management suite provided seamless experience from candidate to new hire. 18 month phased delivery in 63 countries and 7 CS languages Electronic signature and electronic document collection. US, Panama, Mexico, Brazil, Canada, India First exposure to the Fusion platform. Leveraging the reach of Dell Employee’s networks for sourcing. Industry leading compensation capability. Dell/Oracle Timeline Originally hosted on Dell Servers, quickly moved to SaaS Highest utilization in the US, India, and Panama Solution implemented in 15 weeks Ability to implement an individual module was highly desirable. US cost savings alone proved biz case Chose Top Provider, not lowest cost Very rapid user adoption

  6. Dell’s HR Cloud Evolution Horizon 3 Business Enablement Horizon 2 • Talent Supply Chain and Workforce Planning rising in importance • Business processes are crossing functional boundaries • End-to-end solutions are required to support business functions • Leadership expects speed and agility when delivering solutions Process Convergence • Replacement of home grown tools with “industry standard” solutions. • Integrated talent management suite • Expanded Cloud Footprint, but Core and Reporting remain on premise • Primarily focused on HR processes Horizon 1 Business Focus Process Automation • Moving from paper based to process automation • Largely home grown solutions • Very siloed solutions • First exposure to SaaS with Recruiting Time

  7. The Next Chapter Driving Business Strategy 1 3 2 The next chapter in HCM evolution is move beyond simply supporting HR processes and programs but to focus on driving business strategy. We believe an integrated cloud based HCM solution is the key to that strategy. HCM as an Enabler of: • Dell’s People Strategy • Dell’s people strategy is outcome-focused to accelerate company performance. Business Enablement Enabling the Dell business to achieve it’s full potential by driving business performance Long Term Company Performance Driving business strategy. • Managing the overall Talent Supply Chain • Driving sales productivity • Driving services profitability • Preparing to meet the needs of the Workforce of 2020 • Drive breakthrough performance and simplify what we do • Make it easier to do great work • Solve challenges faced by our customers, our business and our company • Inspiring our people to help our customers and business achieve full potential • End-to-end workforce planning capability • Analytics to drive better business decision making • Improved user experience and expanded self-service • Process rigor for improved cost management and error reduction

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