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This guide by Morag Thomson provides expert insights on navigating inquiries and hearings, emphasizing preparation, demeanor, and effective communication strategies for success. Learn invaluable tips and golden rules to excel in the process.
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Strategy and tactics at inquiries and hearings Morag Thomson Partner 12 September 2013
Morag Thomson Partner T: 0116 281 6932 E: morag.thomson@shakespeares.co.uk
Golden rules • PREPARATION • PREPARATION • PREPARATION
Strategy and tacticsBegin at the beginning • Applicant • Local authority • Common
Initial consideration • Defend/resolve • Proportionate response • Dramatis personae
First impressions – The LPA • Welcome the Inspector • Coffee • Retiring room • Suitable venue • Acoustics • Water and heat
A head start for the planner • Know your case • Pack your satchel the night before • Get up early • Look smart, play smart
General approach and demeanour • Gauge the temperature • Respectful • Attentive • To the point • Documentation organised
Hearings • Focus on Inspector’s points but • Know what have to succeed on • Listen to the other side
Evidence in chief • Learn from others • Get comfortable, documents organised • Confident, not cocky • Read your summary slowly and audibly • Keeps your hands away from your face • Answer supplemental questions - once
The scary bit![Cross examination] • Listen carefully • Be honest! • Answer question directly, then qualify • Be respectful, not argumentative, no matter how provoked
The scary bit! • Don’t try and entertain! • If you do not understand the question, say so • If you do not know the answer, say so • Don’t look at advocate for inspiration or confirmation
The scary bit! • If you do know the answer but don’t like it – give it up. • Don’t be rushed into an answer • Don’t be bullied, stop if interrupted and ask to be allowed to finish
The scary bit! • Don’t be afraid – you should know more than they do. • Read the Inspector not the advocate
The really scary bit[Re-examination] • Don’t relax • Listen - don’t assume what the question is • If need the question put a different way to be understood – ask • If it goes wrong, blame the advocate
Third parties questions • Extra respect • Extra patience • Extra kindness • Only answer questions not statements
Inspector’s questions • Beware • Can be less adversarial but • more probing • more pertinent • Indication of concerns/outstanding issues
Conditions and s106 • Be prepared to go through them • Inspector will lead discussion • CIL compliant? Evidence • Remember logistics of S106
More golden rules • Less is more – can always add but can’t subtract • Care – but don’t take it personally! • Be the best you can be! • You are not a miracle worker!