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What Type of Manager Are You?. Chelmsford College Group Presents “The 45 minute MBA”. To those to whom we should be eternally grateful for. X. The Language G obbledygook of Management . Remind your manager that…. A negative outcome is not a failure; it is a learning opportunity.
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What Type of Manager Are You? Chelmsford College Group Presents “The 45 minute MBA”
To those to whom we should be eternally grateful for X The Language Gobbledygook of Management
Remind your manager that… A negative outcome is not a failure; it is a learning opportunity. An extreme negative outcome is a massive learning opportunity. Be proud – people are learning so much from you.[Beaton, 2001]
MENTAL HEALTH WARNING “Scepticism is the resting place for reason, where it can reflect on its dogmatic wanderings. But it is no place for permanent settling.” [Kant, 1788]
Management Gurus: Voices from the Past • Classical Approach • Human Relations Approach • Behavioural Approach • Systems Approach • Contingency Approach
YIN & YANG of MANAGEMENT CONTEXT ART SCIENCE
The Scientific Perspective Mission/Raison d'être Corporate Strategy Organisational Structure Standards of Performance Management by Objectives [MBO] Systems, Sub-Systems & Processes Statistical Process Control [SPC] Total Quality Management [TQM] Knowledge Management
MARY PARKER FOLLETT [1868 – 1933] “the art of getting things done through people"
MBWALL CONTROL SYSTEM OUT IN
MBWALL CONTROL SYSTEM OUT IN
Embedded Functional Skills The Maths of Management x = f (l,f,c) x = 7s + 6sm + 5p + 4l + 3acl + 2f + 1jm here it is
STRUCTURE SYSTEMS STRATEGY SHARED VALUES STYLE SKILLS STAFF 7- Peters & Waterman
6-Kipling Six Serving Men What? When? How? Why? Where? Who? Task & Systems People & Context
5 – Five P’s of Strategy • Plan • Ploy • Position • Perspective • Pattern
4 – I’s of Leadership • Idealised Influence [Charisma] • Inspirational Motivation [B-Needs] • Intellectual Stimulation [Challenges] • Individual Consideration [Differentiation] • [Bass & Avolio 1993. 1994]
3– Adair’s Venn & Books 2 + 2 = 5
2 - Douglas McGregor Theory X Theory Y
Where are you on the grid? 9 P E O P L E (y) 1 1 Task (x) 9
Which end do you start from? CONTROL S1 S2 S3 S4 S5S6S7 Tell Tell Tell Consult Involve delegate abdicate & & Sell Talk
CONCLUSION • People • Context • Task • Systems Remember The 80/20 Rule PCTS • Oh no not another acronym!!