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First Impressions: Student Induction. Warwick Network 2007. Catherine Thomson Induction Officer. Purpose and direction. To provide an insight into current induction-related activities at Warwick To explore the notion and purpose of induction To share practice and develop ideas
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First Impressions: Student Induction Warwick Network 2007 Catherine Thomson Induction Officer
Purpose and direction • To provide an insight into current induction-related activities at Warwick • To explore the notion and purpose of induction • To share practice and develop ideas • To engender a culture of shared ownership of induction
What do new students bring? • Expectations of course and institution • Ideas about the campus culture • Sense of pressure / apprehension • Varying amounts of financial freedom • Excitement • Variable skills for HE • Personal ambition • Helicopter parents
The Warwick Welcome: Autumn 2007 • Enrolment • Arrivals weekend • Residences • Registration • VC’s addresses • Students’ Union • Orientation • Academic departments
So, why is the first year so important? Last things first - graduation The undergraduate environment What do we want from our students? Employability Rites of passage Benefits for all
Induction at Warwick: The Story So Far November 2005 – June 2006: QUAD Research report: Exploring student retention and the student experience at the University of Warwick February 2006: Student and Ancillary Services Consultation on induction (departmental) Late 2006: HEFCE TQEF funding allocated for induction (2007-2009) March 2007: Students’ Union paper on induction May 2007: Induction Officer appointed
Where is Induction Situated? Students’ Union Academic Departments International Office Residences
The purpose of induction For students For universities
What do we think students need? • Clarity of communication (enrolment; where to • get support; degree information) • Community (academic and social integration; course • identity; learning and virtual communities) • Activity (subject engagement as well as information) • Certainty (enrolment, timetables and unit information) • Accessibility (IT, library, student support) • Security (where to go and who to go to) • Inclusivity (being able to access central services in ways • which minimise fears about being stigmatised).
How do we find out more about students’ needs? • Talking to - and listening to - students • Working with their preferred communication methods • Monitoring service usage • Sharing experience • Building collaboration among staff
Focus Group Exercise 1 • What is induction made of? • When should induction start – and end?
What is induction made of? Academic Administrative and support Residential The international factor Students’ Union
What is induction made of?When should it start – and end? Five groups • Academic • Administrative and support • Residential • The international factor • Students’ Union
Induction week Focus Group Exercise 2:Delivery Options No induction week • Consider… • When are students in a position to be introduced to the university? • What can we do pre-arrival? • Staff resources • Current initiatives: orientation, arrivals weekend • Work / life balance • The role of technology/ fact to face contact
What happens without effective induction? • Little opportunity for students to understand the institution or their role in it. • Poor integration • Low morale • Risk to productivity • Failure to work to highest potential • Withdrawal • Impact on institution’s reputation (consider revenue) Do these issues affect you? In what ways?
Whose responsibility is it? Students’ Union Academic Departments Residences International Office
What Next? • Current activities • Working with new students • Building and strengthening links • Providing centralised support and guidance • Developing inclusive policy • Generating buy-in, ideas and enthusiasm • Collaboration is key
Contact Details Catherine Thomson Induction Officer Centre for Student Development and Enterprise Campus Affairs Email: C.V.Thomson@warwick.ac.uk Telephone: 024 761 50482