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Office of Travel, Transportation & Asset Management Center for Policy Evaluation (CPE). Agenda. Background Policy Cycle Benefits Methodology Website/Program Review Tool Annual Schedule Follow-up Activities. Background and Mission. Outgrowth of OMB PART evaluation
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Office of Travel, Transportation & Asset Management Center for Policy Evaluation (CPE)
Agenda • Background • Policy Cycle • Benefits • Methodology • Website/Program Review Tool • Annual Schedule • Follow-up Activities
Background and Mission • Outgrowth of OMB PART evaluation • Determine influence and facilitate government-wide reform by: • Measuring and improving policy • Adopting best practices • Implementing innovative tools
CPE Role in MT Policy Cycle Discuss policies w/Interagency Committees and OMB OGP Establish or change policy APO/AOO implement or supplement OGP policy AOO writes SOPs and internal guidance Continuous Improvement CPE Process APO verifies policy is followed w/i Agency CPE identifies SWOTs CPE Evaluates APO reports to CPE OGP - GSA’s Office of Governmentwide Policy Office APO - Agency Policy Office AOO - Agency Operations Office
ComplianceImprovement Benefits AGENCIES GSA • 1. Participates in policy making decisions and tools. • Identifies best practices and innovations. • Adopts program performance measures • Changes non-compliance into compliance. • 1. Assists agencies in achieving compliance • Improves policies and their effectiveness. • Promotes best practices and innovations. • Ensures effective measurements are in place when delivering targeted policies.
Our Approach • Conduct annual agency evaluations • Capture data via Internet Program Review Tool • Evaluate data, provide initial on-line response to agencies • Provide final written evaluation to agencies • Evaluate and post governmentwide data
Data Collection Forms (DCFs) • Mandates: • OGP policy, your agency, IG, OMB, GAO, PART • Best Practices • GSA Feedback: • What should we change? • Do you have input into policy development • Identify obstacles • New ideas
Linking: Policies, Strategic Goals and Performance Measures • Mandates & Best Practices are linked to: • Policy or best practice regulations • Suggested performance measures • Strategic goals: • Efficiency/Effectiveness • Accountability • Safety & Environmental
Online Demo • http://www.gsa.gov/pcec or http://www.gsa.gov/cpe
CPE Internal Performance Targets • Establish baseline - 1st year • Produce policy trend analysis – 3rd year • Produce annual governmentwide report • Identify SWOTs for improvement & change • Attention received in policy areas
What Happens after Evaluation? • Post evaluation survey for process improvement: • Accuracy of the evaluation • Quality of feedback received • Assess impact of evaluations • Professionalism of evaluators • Evaluate agency & government wide results • Share SWOT’s (MT, interagency, focus groups) • Help agencies • Prepare for next year
Additional Information • Website: http://www.gsa.gov/pcec or http://www.gsa.gov/cpe • MTC Director, Janet Dobbs Janet.Dobbs@gsa.gov 202.208.6601 • MTC Deputy Director, Lois Mandell Lois.Mandell@gsa.gov 202.501.2824
The end of the presentation… the beginning of improving policy compliance.
