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Bounded Awareness ( Ограничения при осъзнаването на важни обстоятелства). Bounded awareness in negotiations. Two types of information are critical for any effective negotiator, but often fall out of the negotiator’s focus: The decisions of others The rules of the game
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Bounded Awareness (Ограничения при осъзнаването на важни обстоятелства)
Bounded awareness in negotiations • Two types of information are critical for any effective negotiator, but often fall out of the negotiator’s focus: • The decisions of others • The rules of the game Minor changes in the decisions of others and the rules of the game can create huge differences in the optimal strategy for a negotiator. Due to bounded awareness, however, many people ignore this information.
Problem 1. Six people, A, B, C, D, E, and F play a game. Ms./Mr. A is given $60 to allot among all six persons and this figure is known to all of them. The amounts given to B, C, D, E, and F must be equal, but this amount may be different from the amount A allocates to herself/himself. B, C, D, E, and F will be asked to specify the minimum amount that they would accept. If the offer from A is equal to or greater than the largest amount specified by B, C, D, E, or F, the $60 will be divided as specified by A. If, however, any of the amounts specified by B, C, D, E, and F are larger than the amount offered by A, all six parties will receive $0. Please specify (in whole numbers) the allocation from A that would maximize your payoff (if you are A), or be the minimum acceptable to you (if you are B, C, D, E, or F): A: $___; B: $___; C: $___; D: $___; E: $___; F: $___
Problem 2. Six people, A, B, C, D, E, and F play a game. Ms./Mr. A is given $60 to allot among all six persons and this figure is known to all of them. The amounts given to B, C, D, E, and F must be equal, but this amount may be different from the amount A allocates to herself/himself. B, C, D, E, and F will be asked to specify the minimum amount that they would accept. If the offer from A is equal to or greater than the smallest amount specified by B, C, D, E, or F, the $60 will be divided as specified by A. If, however, any of the amounts specified by B, C, D, E, and F are larger than the amount offered by A, all six parties will receive $0. Please specify (in whole numbers) the allocation from A that would maximize your payoff (if you are A), or be the minimum acceptable to you (if you are B, C, D, E, or F): A: $___; B: $___; C: $___; D: $___; E: $___; F: $___
In the ultimatum game, concerns for fairness often lead Player 1 to be more generous than economic models suggest. For the same reason, Player 2 demands more than narrow rationality (i.e. economic models) would dictate. • Multiparty ultimatum game: Problems 1 and 2 differ only in the decision rule of the game. • Problem 1: “dividing the pie – largest”. The largest amount requested by B, C, D, E, or F determines the outcome; • Problem 2: “dividing the pie – smallest”. –,,–
Observed behaviour: B-F players • Bimodal response: • Many B-F players will take $1, since $1 is better than $0 (turning the offer down) • Another large group of players B-F demand $10, their “fair” share. • Conjecture about player A thinking… • With regard to disjunctive and conjunctive events…
Disjunctive events: those that can occur independently; • Conjunctive events: those that must occur in conjunction with one another; ********* • Individuals underestimate [the probability of occurring of] disjunctive events • Individuals overestimate [the probability of occurring of] conjunctive events ********* • Implication 1: Player A will underestimate the likelihood of how easy it is to get at least one out of five people to accept $1 in Problem 2. • Implication 2: Player A will overestimate the likelihood of all five individuals accepting anything less than $10 in Problem 1.
The profit-maximizing strategy for Player A in Problem 1 • Offer them and yourself 10-10-10-10-10-10. • If you offer them $11, you get __? • If your offer is 15-9-9-9-9-9, you are in very big danger of ending up with $0.
The profit-maximizing strategy for Player A in Problem 2 • Offer yourself and them 55-1-1-1-1-1 • If you offer more than $1-2, you simply want to be “fair”, or you underestimate your chances and are making a bad decision. • The expected payoff by player As falls dramatically as they increase their offers to B-F. *** That was the Harvard advice. Some lecturers (e.g. G.M.) consistently make this “error” in their interactions with other people.
Bounded awareness… • Problems 1 & 2 look very similar. Negotiators often fail to attend to the nuances of the rules. Thus they fail to differentiate the problems. • Negotiators often generalize from one situation to another, even when generalization is inappropriate. What worked in one context would not necessarily work in a very similar one! • A good negotiator is attuned to the important differences, particularly regarding the rules of the game and the likely decisions of other parties.
Change blindness, or below the Just Noticeable Difference • You are an accountant in charge of the audit of a large and respected corporation. The client pays your firm tens of millons of dollars in fees each year. For 3 years you view and approve their high-quality, highly ethical financial statements. • All of a sudden the client begins stretching, and even breaking, the law in many areas. • Do you notice? • Do you refuse to sign the statement that the client complies with government regulations? • Bazerman’s guess: virtually all auditors would notice, and most would refuse to sign.
A slightly different story… • You have approved the high-quality, highly ethical financial statements of the client for one year. Then the corporation begins stretching the law in a few places, but commits no clearly unethical behaviours. The third year the client stretches the ethicality of its returns a bit further; some accounting decisions violate the regulations. By the fourth year the stretching continues, in some areas there is breaking of the law. • Do you ever notice the unethical behaviour? • If so, at what point, if any, do you refuse to sign the statement of compliance with government regulations?
A Guess… • In year four of both stories the unethical behaviour is the same. • Yet, one is much more likely to notice and refuse to sign the statements in the first version of the story than in the second. • We (or anyone else) is far more likely to become unethical one step at a time. That is more difficult to notice, and at the same time, easier to justify. • JND
Focalism(прекомерно фокусиране) and the focusing illusion • Focalism is the tendency to focus too much on a particular event (focal event) and too little on other events that are likely to occur concurrently. • Consequence: people tend to overestimate (1) the degree to which their future thoughts will be occupied by the focal event; (2) the duration of their emotional response to the event.
Focalism II • People tend to overestimate the impact of positive and negative events, such as wins and losses of our preferred political candidate, or sports team, on our overall happiness. • People dramatically overestimate the effects on their happiness by major medical issues.
Focusing illusion • Focusing illusionis the tendency to make judgments based on only a subset of available information, to overweight that information, and to underweight unattended relevant information. • E.g. the Challenger disaster. In a pre-launch meeting, the decision makers examined the data on booster O-ring problems on seven prior launches. No clear pattern emerged, so a decision was taken to go ahead with the launch. However, 17 prior launches were more informative – a logistic regression with that data showed 99% chance of malfunction.
Bazerman: Many decision makers and groups err by limiting their analysis to the data “in the room”. • Instead, they (i.e., we) should ask: “What data would best answer the question being asked?”