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COMUNICARE LA CSR ATTRAVERSO IL BILANCIO SOCIALE. Tesi di Laurea di Marta Berti Comunicazione Professionale e Multimedialità. Index. Starting point : ethical capitalism Make people know Sustainability Report Improve the Engagement One Report They do it better ! Open issues.
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COMUNICARE LA CSR ATTRAVERSO IL BILANCIO SOCIALE Tesi di Laurea di Marta Berti Comunicazione Professionale e Multimedialità
Index • Startingpoint: ethicalcapitalism • Makepeopleknow • Sustainability Report • Improve the Engagement • One Report • They do itbetter! • Open issues
Makepeopleknow Reporting: the CSR core
Improve the Engagement AccountAbility, AA1000 Stakeholder Engagement Standard
Sustainability Report • Guidelines and Standard • Global Reporting Initiative (G3.1 –G4) • GBS • ISO 26000 • Copenhagen Charter Economic Environmental Social
One Report - CreatingShared Value • Reconceiving Products and Markets • Redefining Productivity in the Value Chain • Enabling Local Cluster Development source: Nestlè.com
They do itbetter! Best Practices
Shell Timberland Auchan BP Amec Baxter Stakeholder Engagement • Discuss CSR topics with stakeholder • Identify report contents • Call for feedback source: Amec.com
Unilever Ikea Corporate Identity We’re not in the business of making soap, we’re in the business of saving lives. Paul Polman– CEO of Unilever source: Unilever.com
Lockheed Martin Alcatel-Lucent Vodafone Italia Deutsche Telekom Online and offline reporting Mobile apps are the main point of contact between old and new media source: Deutsche Telekom
Cisco SAP Microsoft Continuous Report People first Dialogue Real Time Share yourview
General Mills AT&T Centrica Experian Henkel Novo Nordisk Trelleborg Walt Disney Creativity INTERACTIVE MAPS GAMES and QUIZ VIDEO
Open issues • Is “One Report” the future? • Isthere an ethicalconversion? • Which business perspectives are coming? • Which relation will rise between CSR and marketing? …