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COMPASS – Building Support for an Integrated Community

COMPASS – Building Support for an Integrated Community. Karen Stanton Director of Information Services Stan Smith Assistant Director of Information Services. Key Goal.

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COMPASS – Building Support for an Integrated Community

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  1. COMPASS – Building Support for an Integrated Community Karen Stanton Director of Information Services Stan Smith Assistant Director of Information Services

  2. Key Goal ‘To build an online community which enables all members of that community to access all our electronic research, teaching and learning resources and our administrative services.’ COMPASS Portal Plan 2001

  3. UNottingham communities Applicant S T A F F Student Alumni

  4. e-Nottingham Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  5. e-Nottingham Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  6. e-Nottingham Business Intelligence Regular and ad-hoc reporting/queries Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  7. e-Nottingham Research Management System Pre & post award processing, EDS, workflow Business Intelligence Regular and ad-hoc reporting/queries Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  8. e-Nottingham Research Management System Pre & post award processing, EDS, workflow Business Intelligence Regular and ad-hoc reporting/queries Student/Academic Portal Learning materials, VLEs,ePARs, online resources, collaboration tools Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  9. e-Nottingham Staff Portal Role based (Academic, Administrator, Researcher) Research Management System Pre & post award processing, EDS, workflow Business Intelligence Regular and ad-hoc reporting/queries Student/Academic Portal Learning materials, VLEs,ePARs, online resources, collaboration tools Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  10. e-Nottingham Staff Portal Role based (Academic, Administrator, Researcher) Alumni Portal Research Management System Pre & post award processing, EDS, workflow Business Intelligence Regular and ad-hoc reporting/queries Student/Academic Portal Learning materials, VLEs,ePARs, online resources, collaboration tools Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  11. e-Nottingham Enquiries/ Applicant Portal Staff Portal Role based (Academic, Administrator, Researcher) Alumni Portal Research Management System Pre & post award processing, EDS, workflow Business Intelligence Regular and ad-hoc reporting/queries Student/Academic Portal Learning materials, VLEs,ePARs, online resources, collaboration tools Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  12. e-Nottingham Nottingham & WWW Resources Nottingham & WWW Resources Learning materials, online resources Enquiries/ Applicant Portal Staff Portal Role based (Academic, Administrator, Researcher) Alumni Portal Research Management System Pre & post award processing, EDS, workflow Business Intelligence Regular and ad-hoc reporting/queries Student/Academic Portal Learning materials, VLEs,ePARs, online resources, collaboration tools Agresso Research Project post-award processing Agresso Financials & Logistics ResourceLink Personnel & Payroll Saturn Course, Modules, Students University regulations, forms, events, CMS Infrastructure Secure Network (wired and wireless), Email, File Store, Print Services

  13. Student Portal N Student Systems VLEs E W Student Social Student Support S

  14. Building an e-Knowledge vision • Substantial investment in IT infrastructure, academic and administrative support systems • Development of an e-learning strategy • Development of an e-business strategy • Customer-driven approach to development

  15. Lincoln Mansfield Matlock A46 A6 A60 A38 M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 A453 A38 A6 A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  16. Lincoln Mansfield Matlock A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 A453 A38 A6 A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  17. Lincoln Mansfield Matlock A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 A453 A38 A6 Sutton Bonington Campus A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  18. Lincoln Mansfield Matlock A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 A453 A38 A6 Sutton Bonington Campus School of Nursing A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  19. Lincoln Mansfield Matlock School of Nursing A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 A453 A38 A6 Sutton Bonington Campus School of Nursing A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  20. Lincoln School of Nursing Mansfield Matlock School of Nursing A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 A453 A38 A6 Sutton Bonington Campus School of Nursing A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  21. Lincoln School of Nursing Mansfield Matlock School of Nursing A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 School of Nursing A453 A38 A6 Sutton Bonington Campus School of Nursing A46 East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  22. Lincoln School of Nursing Mansfield Matlock School of Nursing A46 A6 A60 A38 Jubilee Campus M1 Nottingham A612 Boston University Park Derby A52 A52 A52 Medical School A606 School of Nursing A453 A38 A6 Sutton Bonington Campus School of Nursing A46 University of Nottingham in Malaysia (UNiM) East Midland Airport Loughborough M42 M1 A6 M42 Leicester

  23. Nottingham – a community of communities • Students (FT/PT)

  24. Nottingham – a community of communities • Students (FT/PT) • Distance Learning + Universitas 21 global partners

  25. Nottingham – a community of communities • Students (FT/PT) • Distance Learning + Universitas 21 global partners • Staff (Academic/Admin)

  26. Nottingham – a community of communities • Students (FT/PT) • Distance Learners + Universitas 21 global partners • Staff (Academic/Admin) • Alumni

  27. Nottingham – a community of communities • Many different locations

  28. Nottingham – a community of communities • Staff and students working at different times of the day

  29. Nottingham – a community of communities • Varied roles

  30. Nottingham – a community of communities Examples: • Researcher sharing results/ideas with colleague in Hong Kong • Student participating in an online seminar • Nurse working on coursework at 10.00pm in Boston Spa

  31. Disparate Systems/Data/Resources Sound infrastructure BUT disparate systems/data/resources

  32. Disparate Systems/Data/Resources • Student admin system

  33. Disparate Systems/Data/Resources • Student admin system • Online learning/VLEs

  34. Disparate Systems/Data/Resources • Student admin system • Online learning/VLEs • Nottingham/WWW online resources

  35. Disparate Systems/Data/Resources • Student admin system • Online learning/VLEs • Nottingham/WWW online resources • Library catalogues

  36. Disparate Systems/Data/Resources • Student admin system • Online learning/VLEs • Nottingham/WWW online resources • Library catalogues • Electronic Personal and Academic Record

  37. Multi layered support - student For example • Personal • Personal tutors Dept/School/University support • Peer support/Student Union services

  38. Multi layered support - student For example • Study • WWW information, FAQs • Training materials, CAL • Helplines

  39. Strategy – empower the community • Integration (people, technology, data,information, support)

  40. Strategy – empower the community • Integration (people, technology, data,information, support) • Personalised access to shared services and resources

  41. Strategy – empower the community • Integration (people, technology, data, information, support) • Personalised access to shared services and resources • Recognise that staff and students are members of many ‘communities’ and require to interact with them

  42. Strategy – empower the community • Integration (people, technology, data/information, support) • Personalised access to services and resources • Recognise that staff and students are members of many ‘communities’ and require to interact with them • Sense of identity and shared goals

  43. Strategy - empower the community • Provide for flexibility and choice through the technology

  44. Choice of technology • uPortal • Provides flexibility • Brings some of the benefits of a packaged solution (framework) • Growing University community adopting the software • Developed by JA SIG + IBS

  45. uPortal Sites North American JA SIG + Interactive Business Solutions (IBS): • University of British Columbia, Vancouver • Harvard University • Princeton University • University of Delaware • University of Hawaii • The State University of New Jersey • Syracuse University • University of California, Irvine • University of New Mexico • Columbia University • Yale University

  46. How and What? • Internal project team • COMPASS Steering Group • Range of stakeholders

  47. Lessons Learned • Manage expectations • Scope the project carefully • Scale the project carefully

  48. Demo

  49. Questions?

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