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Introduction

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Introduction

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  1. KBase is a knowledge base that works inside Outlook. It is installed in a local Outlook folder, and the articles are shared via a database or a SharePoint site. KBase can be used together with my incident management application Folder HelpDesk, but it also stands very well alone.Welcome to the show! Peter Kalmström CEO, kalmstrom.com Business Solutions Introduction www.kalmstrom.com KBase works with Office 2007 and higher

  2. KBasein Outlook KBase is fully integrated in Microsoft Outlook. Articles can be full-text searched. Create a new article. Reading pane www.kalmstrom.com KBase works with Office 2007 and higher

  3. The KBase Article ID, Time and Creator are filled out automatically All Outlook features, like format text, spelling check and insert attachment and images, work as they normally do. www.kalmstrom.com KBase works with Office 2007 and higher

  4. KBase Categories and Types Select category and type from the dropdown in the KBase form Add new categories or types by right clicking on the superior level www.kalmstrom.com KBase works with Office 2007 and higher

  5. KBase Custom Fields Custom fields in the KBase Outlook form Add custom fields to the KBase Outlook form www.kalmstrom.com KBase works with Office 2007 and higher

  6. KBase Search Enter a word or phrase in the search dialog box. Regular expressions and * searches are supported. www.kalmstrom.com KBase works with Office 2007 and higher

  7. Export KBase Articles to Excel Select KBase articles to export, export by category and type or export by creator. www.kalmstrom.com KBase works with Office 2007 and higher

  8. KBasein Excel Open KBase articles Open KBase articles www.kalmstrom.com KBase works with Office 2007 and higher

  9. Table of content is generated automatically. Articles are grouped by category and type and with a collapsible outline. Publish KBase Articles to HTML Uncheck the Problem category or type you don’t want to publish. www.kalmstrom.com KBase works with Office 2007 and higher

  10. KBaseas Web Pages Table of content Article www.kalmstrom.com KBase works with Office 2007 and higher

  11. KBasein SharePoint When SharePoint is selected as sharing option the articles can be reached there without exporting. Use SharePoint views to display the articles in different ways. The default view shows all articles grouped by category and type, just like in Outlook. www.kalmstrom.com KBase works with Office 2007 and higher

  12. More Info Thank you for watching this slide show!At www.kalmstrom.com you may download KBase and test it for 30 days. You are also welcome to download the manual and watch the video demonstrations about installation and use of KBase. On my web site you will also find information about my other Outlook and SharePoint solutions. www.kalmstrom.com KBase works with Office 2007 and higher

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