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Most Leading Data Management Company in India.

Viaanteu2019s Enterprise Data Management services empower organizations to capture, record and validate all type of unstructured data accurately and securely using its own proprietary capture software u201cVCaptureu201d and Workflow Management Software u201c Vflowu201d.<br>

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Most Leading Data Management Company in India.

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  1. VIAANTE’S DATA MANAGEMENT SERVICES VIAANTE A TRUSTED PARTNER TO ACHIEVE TRANSFORMATIONAL EXCELLENCE IN BUSINESS PROCESSES Proprietary & Confidential © 2020 1

  2. INDEX 01 02 Corporate Introduction Our Journey So Far Viaante’s Data 03 04 Implementation Approach Management services 05 06 Engagement Framework Compliance Proprietary & Confidential © 2020 2

  3. OurMission To be a leader in the process outsourcing space by offering products and services that will help customers gain strategic and competitive advantage Proprietary & Confidential © 2020 3

  4. BUILDING TRUSTED RELATIONS Customers Solution based services, Fair pricing; secured environment; proactive communications Employees Recognizing good work; Encouraging career development Business Partners Creating Win-Win business outcomes

  5. OUR JOURNEY SO FAR More Feature in Our Wings Progressing Stage First Delivery Center Added Services for global markets SOC2 Type II certification Customers 18,  500 + employees 4thdelivery center  Servicing 12 clients  200+ employees Started catering to 3 US based customers as long term offshore partner Added services in KPO Added Research & Advisory 2011 2015 2019 2017 2013 2012 2018 2014 2016 Incorporation Our Quality Validated 5 centers operating to serve Building More Delivery Capability Addition of 2 more delivery centers 6 US/UK clients Team size increased to  150+resources Expanded Service offerings for IT Services Increased sales coverage to include Europe and UK Regions Launched new products in IT for Data Management and RCM Domestic BPO Offerings for Domestic Customers launched 15 Clients Employees 300+ ISO 9001:2015, ISO 27001::2013 Proprietary & Confidential © 2020 5

  6. KEY FACTS Delighting customers  Incorporated in 2011. Self Funded and Profitable since inception  95% repeat businessgenerated 700+ employees and growing .  Building comprehensive domain expertise in Outsourcing BPO services Creating Value  Process driven, Technology enabled and Value Engineered services  Highest Standards  ISO 9001 –2015  ISO 27001-2013  SSAE 18 Soc Type II Certified 40% average annual cost savingachieved for customers Capable and Scalable Operations  Infrastructure enabled for voice and data support  6 delivery centers, 24*7 Operations Diversified client-base  30+ active customers across India, North America and Europe, from diverse industries such as Healthcare, Insurance, Financial Institutions, Banks, Real Estate, Legal, Market Research etc. Proprietary & Confidential © 2020 6

  7. VIAANTE’s DATA MANAGEMENT SERVICES Data De-duplication Document Review Content compilation Data Formatting and Conversion Document coding Data Standardization & Normalization Enterprise Content Management Data Entry Prospect Data Acquisition Data Cleansing Data Enrichment Lead Nurturing Proprietary & Confidential © 2020 7

  8. SOME OF OUR DATA MANAGEMENT SERVICES  Administrative Support  Logistics Data Entry (BOL Data Entry)  Financial Data Mining Additional Business Needs  Retrieval of documents  Insurance Claims Data Entry  Microsoft Office Data and Content  Healthcare Data Mining  Design of forms  Billing and Invoice Data Entry  E-book Data Mining Entry (PowerPoint, Excel, Word, Visio  Warehousing of documents  Website Compilation and Data Entry  Data Mining for Fraud Detection & Pdf Data Entry)  Preparation of documents  eBook Transcription and Data Entry  Software and Application Data and  Multimedia or Text Data Mining  Manual capture of forms Data  YellowPages and WhitePages Data  Stock Market Data Mining Content Data Entry  Automatic capture of forms data  Online and Offline Data Entry  Data Mining for Customer Entry  Scanning of forms  Sales Contacts and Prospects Data services Segmentation  Word Processing  Web Data Mining  Competitor growth analysis and Entry  Office Logistics Management  Transcription Outsourcing Services  Social Media Data Mining (LinkedIn tracking  Accounting Data Entry  Mailing List and Mailing Label Data  Data Extraction Services etc.)  eCommerce Product Data Entry  eCommerce Data Mining (Products &  Meta-data Extraction from Websites Entry  Image Data Entry  QuickBooks Data Entry  News Stories Extraction Prices)  Data Capturing and Catalog Data  Real Estate Data Entry  SQL Database Mining  Analysis, Capturing and  Business Transaction Data Entry for  Image Data Mining Entry Interpretation of Data  Legal Data Entry  Excel Data Mining  Market Trend Monitoring Purchase, Sales, Payroll and Proprietary & Confidential © 2020 8

  9. DATA MANAGEMENT APPROACH 04 02 03 01 Manage Master Data Assess Data Define Target Data Model Cleanse the Data Proprietary & Confidential © 2020 9

  10. SNAPSHOT OF OUR DATA MANAGEMENT ACTIVITIES 2.9 million per month TRANSACTIONS PROCESSED 99.9.% on critical fields ACCURACY DELIVERED 4.3 out of 5 CSS UP TIME 99.99.% Proprietary & Confidential © 2020 10

  11. IMPLEMENTATION APPROACH Transition Phase Solution Design 01 02 Transition Manager Domain Consultants Operations Manager Transition Manager Inception Project Charter Communication & governance framework Project Team Analysis & Design To-Be solution Business Case 03 BAU State Operations Manager Plan & Analyze Project Plan implementation- Hiring, technology Discovery Assessment Process Scoping Mapping Requirements AS-Is process Study Knowledge Transfer Steady State Operations Full volumes SLA compliance Training Process documentation Accreditation Testing Ramp Up Volume Ramp-ups Go Live Go-Live with Active monitoring Stabilization stage: Ongoing corrective actions Go Live Period 4-6 weeks from Agreement / SOW sign-off Proprietary & Confidential © 2020 11

  12. OUR QUALITY ASSURANCE Internal Quality Programs 01 All employees undergo training and orientation programs on Certified Lead and Internal Quality Auditors Engraved Quality Practice People Projects executed in Viaante are governed by Integrated 02 Management System product Stringent Information & Data Security Practices Sustaining Quality Standards Well documented processes & procedures that adhere to industry 03 standards Process Periodic Customer Satisfaction Survey conducted by independent Quality Team AREA COMPLIANCE HIGHLIGHTSAT VIAANTE •ComprehensiveProject Audits & Component Audits •Formalized Project Facilitations ProcessQuality ISO9001:2015 •In depth audit of organization’s control objectives & control activities Service Organization SSAE 18 TypeII Proprietary & Confidential © 2020 12

  13. INFORMATION SECURITY POLICY 01 PHYSICAL DATA SECURITY 02 LOGICAL DATA SECURITY Data Authentication Firewall, Virus Management , Content Filtering, Internet Gateway Scanner & Intrusion Detection Access Management Predefined data access, Disabled USB & printers Logically demarcated project work areas; need based access Secured anti-virus software, automated data back-ups 24 hour security surveillance; Regular Audits Customer asset classification Information Security  Best-in-class Infrastructure, 24x7 Security, CCTVs, Biometric Sensors, Encryption, Firewall etc ISO 27001:2013 Proprietary & Confidential © 2020 13

  14. HOW ARE WE DIFFERENT Reduced cost of operations Save approximately 30% and 60% of the costs to Increase Profitability Cost Saving Availability of large skilled workforce Ready to take on projects of any size and complexity Access to talent pool Streamlined Operations and Improved Business Process Transformation efficiency with strong metrics, controls and scalability Real-time Reporting Proprietary platforms, tools & reporting for 360º Process transparency and actionable insights Actionable insights Creating a winning proposition You focus on your core business, while we take care of your non-core transactional functions A reliable partner Engagement options customized to your needs Delivery and pricing models to suit your business requirements Customization Proprietary & Confidential © 2020 14

  15. THANK YOU! Email marketing@viaante.com UK Office 11, Victoria Court, Howard Road, Stanmore HA7 1DT, London, UK. Corporate Office & Delivery Center Delivery Center F 5/14, Pinnacle Business Park, Mahakali Caves Road, Andheri East, Mumbai - 400093 INDIA. Tel: +91-22-65300680-84 Der Deutsche Parkz Office No. 32,3rd Floor, Next to Nahur Railway Stn Subhash Nagar Road, Bhandup (W) Mumbai – 400078. INDIA. Tel : +91-22- 25661005 Principal Office & Delivery Center USA Office 627, 7thFloor, Ecstasy, City of Joy, Mulund West, Mumbai – 400 080. INDIA. Tel: +91-22-25900035/36 25335 Diligence Ct Aldie VA, 20105 USA Tel: +1-347-674-7983 Proprietary & Confidential © 2020 15

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