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December Monthly Theme Fitness Equipment Week Two – Ellipticals & Cycles. December 2011. Items of Focus. Items with High Return Rates since October 1 out of every 10 Proform 395 Ellipticals are returned (Item 23953) 1 out of every 10 Proform XP Whirlwind 280 Cycles are returned (Item 21822)
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December Monthly Theme Fitness EquipmentWeek Two – Ellipticals & Cycles December 2011
Items of Focus • Items with High Return Rates since October • 1 out of every 10 Proform 395 Ellipticals are returned (Item 23953) • 1 out of every 10 Proform XP Whirlwind 280 Cycles are returned (Item 21822) • 1 out of every 20 Nordictrack A.C.T. Ellipticals are returned (Item 23878) – this is our most popular item to be delivered in the elliptical / cycle line • Primary Reason Code for returns are “Mechanical” • CCN is your primary resource to help prevent returns
Ellipticals • Assembly Guides available for all models except for some Sole items. • Videos are currently available for Sole & AFG
Ellipticals • It’s recommended that Delivery Teams with “Smart Phones” save the following video links to their phones: • Sole Ellipticals & Cycles - http://www.servicedocuments.com/ • AFG Ellipticals - http://www.youtube.com/watch?v=o3ZmblCU4JI&feature=youtu.be
Cycles • Assembly Guides available for all models except for Sole. • Videos are only available for Sole at this time.