RRP Solution Pvt. Ltd.

1. RRP Solution Pvt. Ltd. -:Board of Directors:- Mr. Rajiv Ranjan (1st M.D.) He has completed ITI in Mechanical Stream, there after he worked in Hindustan Motors for 12 years, after that he joined and worked in Tool Management & Process Control Engine Plant for 12 years. Mr. Praveen Prakash (2nd M.D.) He worked as a software Engineer in Canada at Open Solution Software for 8 years. H.No. 15, KidwaipuriNear Thakur Prasad Community Hall Patna – 800001 Phone No.:- 0612 – 3268737 Cell No.:- 9973920980, 8083004000 Email: - info@rrpsolution.com Web Address: www.rrpsolution.com

2. COMPANY PROFILE • RRP Solution Pvt. Ltd. with large interests in facilities and Securities endeavor to provide and cater all non core business needs of any corporate, be it managing the housekeepers, teaming your electro mechanical services, sprucing your front desk management, Disaster management and securities. We also advice our clients in getting good quality equipments, be it electronic, mechanical, telecom or any thing you think of. • RRP Solution Pvt. Ltd.provides world class integrated facility and security Management services in India. We use modern techniques, management processes, and state of art equipments to ensure strict adherence to the global benchmarks in Facility and security Management services. INTRODUCTION:-

3. COMPANY DETAIL • Mob:- +91 99 739 20980, +91 80 83 004000 +91 77 810 12668, 0612 3268737 E-mail:- info@rrpsolution.com Web Address : www.rrpsolution.com • Corporate Identity No. – U74120DL2009PTC195815 • PAN No. – AAECR5291H • Service Tax No. – AAECR5291HSD001 • TIN No. – 10155871094 • Bank Name – Bank of Baroda • Bank Account Name – RRP SOLUTION PRIVATE LIMITED • Bank Account No. – 52820200000024 • Bank IFSC Code – BARB0KOTEAX • Bank MICR Code - 841012503 • Bank Account Type - Current Regd Off:- 121 A, Begampur, Malviya Nagar, New Delhi, 110017, Delhi, India. TELEPHONE:-

4. HEAD OFFICE- New Delhi. BRANCH OFFICE Patna. CORPORATE OFFICE - New Delhi.

5. RRP Solution Pvt. Ltd.DIFFERENCES:- • Truth in Promise • State-of-the-Art Maintenance Management System • Quality Assurance & Customer Satisfaction

6. INNOVATION CUSTOMER SATISFACTION AGILITY QUALITY TEAM WORK OUR MISSION CUSTOMER SATISFACTION -FULLY UNDERSTAND AND FULFILL CUSTOMER NEEDS . TEAMWORK-MAINTAINEFFECTIVE COMMUNICATION , DELEGATION AND COLLABORATION INNOVATION -ANTICIPATE TRENDS AND DEVELOP COMPETITIVE PRODUCTS. AGILITY- ACT QUICLKY IN A RAPIDLY CHANGING ENVIRONMENT. QUALITY-DO THING RIGHT THE FIRST TIME.

7. OUR STATEMENT “RRP Solution Pvt. Ltd. will strive to attain the highest standard of Professionalism in the field of security, Facility services ,Soft Services, Micro Facility Services and related services by adopting strict recruiting norms, comprehensive and continuous training Program and making optimum use of modern gadgets and equipment to ensure total satisfaction of clients and to remain market leader in the profession “ RRP Solution Pvt. Ltd..

8. QUALITY POLICY • We are committed to provide world-class services with due concern for the environment and safety of the society. • This will be achieved through continuous improvement in quality & service, technology up gradation and cost reduction. • Quality will reflect in everything we do and think. Quality in behavior, quality in human relation and quality in governance. RRP Solution Pvt. Ltd..

9. VISION A customer centric service provider committed to delivering evolving solutions globally, driven by operational excellence. To revolutionize the Indian scenario by facilitating each industrial segment with most modern, eco friendly single window solution and ultimately the group aims to be trusted by its customers to provide integrated and industry specific solutions to help secure: • THE HIGHEST LEVEL OF HYGINE SECURITY. • OPTIMAL PROCESS EFFICIENCY • COST AND IN USE EFFECTIVENESS • SAFETY OF STAFF AND ENVIRONMENT

10. Key Strengths Domain expertise & experience Financial & organizational stability Proven record of evolving relationships • PAN India progressive contracts • Multiple sites • Growing at 100% annually • Zero debt • Profitable company • Completely Statutory compliant • No Legal issues • Non unionized operations • Focused, process based approach • Proven expertise in industry • Leaders in New Age economy • Businesses Business continuity infrastructure Quality Process Strong Management team • Multiple centers in multiple cities • Intranet • 2 tier power back-up • Consistent information back-up • ERP package • Zero down time • ISO certification applied for • DMAIC model • Score Cards • Resource Optimization • SOP & Checklists • Each project run by separate heads • Diverse knowledge pool • Industry expertise • Excellent liaison with authorities

11. RRP Solution Pvt. Ltd. has a unique and comprehensive approach toward the facility services management under it customer care concept that provides the client with: CARE • Comfort • Attention • Responsiveness • Efficiency Customer care is the core of our Facilities Management beyond its traditional boundaries. It ensures comprehensive solutions that concentrate on efficiency and effectiveness. We ensure that the clients are free to concentrate on their business without becoming involved with routine property management issues. We take plans to: • Fulfill their requirement and remain in constant touch. • Obtain feed back to measure satisfactions levels after services delivery. • Bench marking solutions. • Continuous improvement of our processes. • Ensuring conducive work place environment for the employee.

12. RRP SOLUTION PVT. LTD. To meet the unique needs of our clients, we utilize multiple business solutions to implement and individual value- augmentations plan for each asset- a plan to create/ protect / and value with focus on revenue enhancement, operational efficiency and services excellence. We work to the high market standards of knowledge, expense containment and execution: yet deliver on our commitments. We maintain personal relationships with our clients and understand their need at the local level with the following goals: • To monitor current and maintain an alert approach to future so that changing circumstances are anticipated and necessary action is taken for the benefit of our clients. • To promote and maintain good relations with client and potential client and fellow professional’s and to establish our reputations for approachability and responsibility. • To encourage our staff to reach their full potential by developing a lateral creative thought process in solving consultancy issue.

13. RRP SOLUTION PVT. LTD. Relation with Telecom Companies

14. TELECOM SERVICES RRP Solution Pvt. Ltd.has been pioneer in construction, operation & maintenance of telecom towers on Pan India basis. RRP Solution Pvt. Ltd. has successfully executed the following projects for :- • O & M Activity. • Care Taking / Security of Towers • Diesel Refilling • DG Maintenance. • AC Maintenance. • EB liosoning. • Preventive Electrical Maintenance • Civil Construction of Towers • Tower Painting • Land Acquisition • Site Vetting • Municipal/ Pollution Clearance • Torque Maintenance of Towers • Address Verification • Credit Verification

15. Operation And Maintenance (Passive O&M) Preventive & Corrective Maintenance Annual Maintenance Contract of Equipments Management of Fuel, EB, Rent, NOC & Security Optimization

16. METHODOLOGY • DIESEL REFILLING/ ELECTRICAL MAINTANANCE/ DG MAINTENANCE We are equipped with transport system with GPS system on board . These vehicles are sealed through RF IDs which is tamperproof. The control room keeps strict monitoring of the vehicles. We ensure quality and quantity of diesel from the petrol pump level by placing our vigilance team on road. This helps us in maintaining a good average of the DG sets as the adulterated fuel is the major factor of low average of the DG’s. The caretakers are given incentives for maintaining the DG and its average. A proper servicing of the DG set after use of 250 hrs keeps the Dg in healthy condition. We keep arrangements to hire Dg sets from market in case of emergency. An additional fleet of mobile DG’S are taken from the client and placed at vantage places so that it could be utilized immediately in emergency hence reducing the chances of outages. • ADDRESS VERIFICATION/ CREDIT VERIFICATION We undertake the work of address verification and credit verification at the village level. We adhere to the specification , criteria and time frame as fixed by TRAI.. We have a three tier system to verify which ensures a genuine output. We have developed contacts with various Banks and institutions at national level to help us in credit verification of the customers. Since we do credit verification various banks it helps us in bringing down the operational costs for the same for all our clients. We also undertake works of collection agents and transporting cash at all India level.

17. Site Selection & Acquisition Supply of Infrastructure Liaison & Statutory Permissions Project Management & Execution

18. OUR CONTROLER:- Director Project Lead Assignment manager Regional Manager -200 sites Area Manager -100 sites Supervisor-50 sites Assist. Supervisor-25 sites Reliever – 10 sites Caretaker - 1 site

19. O & M ACTIVITIES:- Preventive Maintenance • Shelter • Electrical Equipment Check & Services • DG Maintenance • Battery Bank • Earthing

20. Shelter:- • Water Leakage Check & Rectification. • Check for any damage to the shelter. • Door Lock Check & Rectification. • Bits Check. Electrical Equipment Check & Services:- • PIU • AC • SMPS • DG Mains alternator

21. Installation And Commissioning work

22. Power Interface unit:- • All MCB check & burn MCB replacement. • Loose wire/damage to wire. • Site should run on auto mode for 99.99%. • External around rectification. Air Condition:- • AC blower check • AC compressor check • Filter clean every month Power plant:- • Output & Input voltage check • All rectifier fans cleaning. • Battery charging check + specific gravity check. DG mains Alternator :- • Earth to neutral voltage check • AVR check • Coupling volt check

23. DG Maintenance:- • Check lubricant level & check for any leakage. • Check water level in the radiator & any leakage. • Check all nut & bolts for tightness. • DG battery gravity check. Battery Bank:- • Discharge report per month • Boost charging every month. • Ensure temperature maintain 25-30 degree Celsius (OD) & 20-25 degree Celsius (ID). Earthing:- • IGB, EGB check for correctness. • Tower earth checking. • Earth pit chamber check maintains & damage.

24. EB work status:- • Submit Site document and affidavit in BSEB office for laisoning. • Collect receipt of in Bihar Rs.50 and in Jharkhand Rs.20 • JE do site survey and make Estimate • Then collect Estimate from BSEB office after 10 to 20 days of Laisoning fee submission • Security money 21.5% of Estimate have to be submitted to Operator for DD • After receipt of DD from Operator, it is submitted to Sub-division BSEB office and get Work Order • After getting Work Order, Line Erection work started • LT or HT line supervision cost and Meter testing charge have to be submitted to BSEB by DD or cash. • After line erection work completion Sealed and Tested Meter is received from BSEB office and it is installed at site

25. Route Survey, Route Drawing and ROW liaison Trenching, Ducting, Back filling, HDD Boring, DIT, Cable blowing, Splicing, M/H Installation, Termination & Ring Integration

26. RRP SOLUTION PVT. LTD. GUARDING SERVICES

27. GUARDING SERVICES • PERSONAL PROTECTION SERVICES. • RISK ANALYSIS & RISK MANAGEMENT. • SURVEY AND AUDIT. • SPECIALIZED SERVICE. • SECURITY MARSHAL. • SECURITY OPERATIONS UNDER DIFFICULT CONDITIONS. • PROFESIONAL INVESTIGATIONS, SERVAILIENCE AND INTELIGENCE SERVICES • CONSULTANCY. • ASSIGNMENT OPERATIONS. • CLIENT RELATIONS. • CONTROL ROOM OPERATIONS • TRAININGS. • FIRE PREVENTIONS CONTROL.

28. CONTROL ROOM OPERATION • TAKING CARE OF VISITOR. • RECORDING OF COMPLAIN. • TAKING CARE OF GAURDING DUTIES. • KEEP CLOSE LIAISON WITH THE POLICE. • DEPLOYMENT OF SECURITY PERSONNEL. • HANDLING INCIEDENT LIKE BOMB & FIRE . • CONTROLING OF OPERATION BY SUPERVISIOR. • REPORTING OF ARRIVAL DEPARTURE OF GUARD. • KEEPING THE MANAGEMENT INFORMED REGARDING ACTIVITIES AT CLIENT PERMISES. RRP Solution Pvt. Ltd.

29. SUPERVISION SCHEDULE

30. FACILITY SERVICES RRP Solution Pvt. Ltd.

31. Facility Services • Care-taking Services. • Diesel Filling • Maintenance Services. • Housekeeping. • Corporate Services. • Man Power providing.

32. Facility Services We believe in ‘Total Quality Services’ and look forward to challenging assignments. The services offered by us are: • Maintenance Services:We undertake maintenance services to include engineering services, preventive maintenance, air-conditioning, plumbing, electrical services, carpentry and masonry work and maintenance of lawns and gardens. • Care-taking Services: We undertake responsibilities like care taking of assets involving housekeeping / maintenance and security, including those at remote places like communication towers, heritage sites, and vacant properties and the like. • Housekeeping: This includes all kinds of premises like offices, rest rooms, public areas, floor buffing, glass cleaning, facade washing, graffiti removal, railway stations, rail coaches, carpet shampooing and the likes. • Provision of Drivers: The group has long experience in transport operations. We provide well trained and competent drivers to our clients to meet the individual needs, corporate needs as ell as provisions for mass deployment of drivers like for DTC and call centers. We have facilities for professional testing and training of drivers to international standards, both for light and heavy vehicle drivers. We also undertake valet parking for hotels and at special events.

33. Management Team Structure Client SNPL Coordinator Site Facility Manager E & M Services Housekeeping Services Security / Miscellaneous Services Electrician HVAC Plumbing & Allied services Housekeepers Façade Cleaning Garbage Management

34. SAVINGS TO THE CLIENT:- By carrying out all the procedures and checks as detailed above we shall be able to reduce the outages to the minimum level there by accruing huge savings to the customer. RRP Solution Pvt. Ltd.

35. Thank You Please contact us at: M/s RRP Solution Pvt. Ltd.. M/s RRP Solution Pvt. Ltd.. H.No. 15, Kidwaipuri Near Thakur Prasad Community Hall Patna – 800001 Phone No.:- 0612 – 3268737 Cell No.:- 9973920980, 8083004000 Email: - info@rrpsolution.com Web Address: www.rrpsolution.com