Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest

2. The safer , easier way to help you pass any IT exams. 1.Which method can be used to upgrade the voice prompts on the Embedded Voicemail? A. Embedded File Management in the Manager Application B. External File Management in the System Status Application C. Voice Wizard in the Manager Application D. Embedded Monitoring Management Answer: A 2.Which two licenses are required for Avaya Communicator? (Choose two.) A. Power User B. Basic User C. Receptionist D. Remote Worker E. Office Worker Answer: A,E Explanation: References: https://downloads.avaya.com/css/P8/documents/101005862 Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest 5.To create and make changes to all aspects of the system, which mode in Manager do you select? A. Installation Mode B. Simplified View C. Basic Edition D. Configuration Mode Answer: D 3.Time profiles can be used to automate a customer out-of hours setting. It is also possible to override these times manually to either deactivate or activate the time profile. What would you need to create to allow customer control of the time profile? A. Directory Number B. Hunt Group C. Short Code D. Time Profile Answer: C 4.Which application can be used to show the configuration size of the system? A. Web LM Application B. Web Manager Application C. System Status Application D. Manager Application Answer: C 6.When a voicemail message is left for a user, where are the voice files held if the customer is using Embedded Voicemail? A. on the User PC B. on the SD card 2 / 8

3. The safer , easier way to help you pass any IT exams. C. on the voicemail server D. on the UCM Answer: B 7.A customer reports that when they receive a call over analog trunks, it takes 5 seconds to ring on the target. What is causing this problem? A. The system Locale is not configured properly. B. The high level is set on Incoming Call Route. C. The ring delay on the system telephony settings is not configured. D. The IP Office is not receiving the ICLID from PSTN. Answer: D Explanation: References: https://downloads.avaya.com/elmodocs2/ip_office/R3.1/maintenance.pdf Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest to see your multi-site IP Office network, but only your local IP Office appears. What is causing this problem? A. The Unit/Broadcast address is 255.255.255.255. B. No SCN users are available. C. The remotes are doing a reboot. D. Your login is not correct. Answer: B 8.Which default short code is used to toggle the modem function on the analog trunk card? A. *9000* B. #9000* C. *9000# D. #9000# Answer: A 9.Which two methods are voicemails to email with the Voicemail Pro? (Choose two.) A. Outlook B. MAPI C. SNMP D. SMTP E. TAPI Answer: B,D Explanation: References: https://downloads.avaya.com/css/P8/documents/100174760 Page: 57 10.A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program 11.A customer with Server Edition has the capacity to register five consoles simultaneously, and wants to increase it to seven. Which action is needed to complete this increase? 3 / 8

4. The safer , easier way to help you pass any IT exams. A. Add a Preferred license. B. Upgrade to Select Mode. C. Add five receptionist licenses. D. Upgrade to the latest software version. Answer: A 12.Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.) A. The extension, user, and group numbering on each system must be unique. B. The user and group names on each system must be unique. C. Combo Cards are required in all systems. D. The underlying network must be configured as a flat layer 2 subnet. E. The total number of users within the Small Community Network must not exceed 250. Answer: A,B Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest C. Application Server D. IP Office 500 V2 Answer: D Explanation: References: https://downloads.avaya.com/css/P8/documents/100164650 13.When you first login in to the IP Office Security Setting using the Manager Application, the user named is “security”. What is the default password? A. security B. administrator C. password D. securitypwd Answer: D Explanation: References: http://avayaipofficetips.blogspot.co.za/2012/05/how-to-change-administrator-passwordon.html 14.A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are buying a remote company with 400 users. They want to support all the IP Office features for everyone. To maintain Avaya support, what must be added to their server Edition? A. PRI licenses B. Advanced Edition 15.A customer has asked you to create a Hunt Group for the main incoming number. The Group has four members and is to be set to longest wait. The user’s extension should ring for 10 seconds before trying the next available person. Which timer do you set with the parameter of 10 seconds? A. No answer time for the Hunt group 4 / 8

5. The safer , easier way to help you pass any IT exams. B. No answer time for the User C. Fall-back timer D. The Hunt Group overflow timer Answer: A Explanation: References: https://downloads.avaya.com/css/P8/documents/100119917 16.A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before. Which two tools can you use to check who last made any changes to the system? (Choose two.) A. Web-Manager B. Monitor C. Manager D. System Status Application Answer: C,D Explanation: References: https://downloads.avaya.com/css/P8/documents/100175142 Page: 26 Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest 19.A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work. Which statement describes why the user cannot make the new features work? A. The user does not have the correct profile configured. B. The new Codecs are not supported. C. The user is not configured as an agent. D. The IP Office is only an Essential Edition. Answer: D Explanation: References: https://downloads.avaya.com/css/P8/documents/101005862 17.You have just plugged in a new IP500 V2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit. Why are two ports in one of the modules green? A. There is a Combo Card in the chassis. B. The operating system is up, and someone is administering the system. C. The device has power and passed self-test. D. LAN1 and LAN2 are disconnected. Answer: A 18.By which method are alarm notifications sent to an IP Office support engineer? A. SSA B. SMTP C. TFTP D. System Monitor Answer: B 5 / 8

6. The safer , easier way to help you pass any IT exams. 20.You have changed the default port numbers for UDP, TCP and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be changed? (Choose two.) A. User permissions B. Internet Router/Firewall C. Manager PC D. Network topology E. Client device. Answer: B,E Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest C. Select the time profile for Recording. D. Create a short code to start and stop recording. E. Set the recording destination to VRLA. Answer: A,E 21.A remote worker with an Avaya SIP Client visits their office headquarters where the IP Office and one-X® Portal are located. Which two technologies enable the worker to re-register locally? (Choose two.) A. Port forwarding B. Split DNS C. Network Access D. XMPP E. Border controller Answer: B,C 22.What do Distributed Voicemail Pro and the Central Voicemail Pro use to communicate? A. SCN B. SIP C. PRI D. RIPv2 Answer: A 23.A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the "Tip Line" as a selection in their auto attendant. When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.) A. Create a user for the Tip Line calls. B. Configure a Tip Line folder in the Voicemail Pro drive. 24.In which folder on the system SD card would you place the firmware files (.bin) for an IP telephone? A. /backup B. /primary C. /dynamic D. /lvmail E. /temp 6 / 8

7. The safer , easier way to help you pass any IT exams. Answer: B 25.There is a recommended order to powering up the IP Office 500 V2: first up the expansion modules before powering up the control unit. Why is this? A. It is easier to start with the expansion unit at the top and then work your way down. B. All expansion units need to be powered for the control unit to discover them. C. The expansion units may not always see the control unit if powered up last. D. The expansion units take longer to power up. Answer: B Explanation: References: https://downloads.avaya.com/elmodocs2/ip_office/R4.2/Newissuesept08/eng/ip_office_inst allation.pdf Page: 111 Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest 28.Which tool can be used after the ignition process to help configure the System, Users, Group and Lines, in a step by step manner, for both IP500 V2 and Server Edition? A. Management Tool B. Configuration Tools C. Configuration Wizard D. Management Wizard Answer: A 26.Which application will allow a system administrator to see historical events and alarms on a trunk in the IP Office? A. System Status Application B. Historical Reporting Application C. Advanced Summary Reporter D. Call Detail Reporter Answer: A Explanation: References: https://downloads.avaya.com/css/P8/documents/100150298 27.Which application is used to access the IP Office Security Settings? A. Web Manager Application B. System Status Application C. Monitor Application D. Manager Application Answer: D Explanation: References: https://downloads.avaya.com/css/P8/documents/100119917 29.How can you find the IP address of an IP extension? A. Use ARP from your PC. B. Use the Extension Summary in SSA. 7 / 8

8. The safer , easier way to help you pass any IT exams. C. Look on the label on the underside of all IP Phones. D. Use Monitor to reset the telephone, and watch it get a new DHCP address. Answer: B Explanation: References: https://community.spiceworks.com/topic/302795-find-ip-phones-ip-address-from-avaya-ipmanager 30.A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages? A. POP3 B. MAP C. HTTP D. MAPI Answer: D Updated Avaya ACSS 78200X Exam Study Guide V9.02 Killtest 31.Calls into the IP500 V2 are not ringing to the expected user. Which statement describes how the call routing is validated? A. Use the System Status Application (SSA) to see what user the call is ringing to. B. Use Customer Call Status (CCS) to see what user the call is ringing to. C. Capture a System Monitor trace and escalate to Avaya for an answer. D. Wait until the system is idle and place test calls so you can hear which telephone is ringing. Answer: B 32.Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.) A. user profiles set to Virtual B. advanced System license C. endpoint license D. user profile set to Teleworker E. user and SIP extension in IP Office Answer: C,E Explanation: References: http://www.patton.com/files/support/kb/Avaya_IP_Office.pdf 8 / 8