The Hotel & Hospitality Industry

1. The Hotel & Hospitality Industry The importance of buildings

2. Burj Al Arab A Hotel

3. The role of buildings • What is the role of buildings ? • What role do buildings playing in hospitality ? • How dependent is the hospitality industry on buildings ?

4. Buildings • In in our cities we are surrounded by buildings • They vary in size, function, construction and appearance. • Buildings help shape how we live, what we do and how we feel. • Hotel Design – Shanghai

5. Buildings • Buildings exist in order to provide enclosure and services for specific activities.

6. Consider the family home • What range of functions is this building asked to perform? • What would make the perfect house ? • Could you adequately describe in detail all the requirements of this perfect house? • What functions may perhaps be asked to perform rarely or for what it was never intended?

7. Buildings and the Hospitality industry • For the hospitality manager buildings are important • Shapes the hospitality experience • Provides practical and design constraints • Governs operations • Major economic consideration • The need to manage building as an asset that provides an adequate return on investment

8. Fundamentally buildings provide • Basic shelter for its occupants and their indoor activities • Environmental modification • The creation of suitable environmental conditions in which to pursue these activities • Privacy and security

9. Buildings provide • A sense of enclosed space • This is created by hard ‘skin’ or ‘envelope’ which encloses the space • This create a barrier between internal and external spaces

10. Fulfilling the fundamental functions of building • Think about the vast array of building types that exist globally and throughout history that have been designed to fulfil the basic functions • buildings form is dependent on: • Practical considerations • Quantity & type of building materials available • Climatic conditions • Technological capability • Social custom, symbolism and other culture factors also play a part. • Strange Buildings

11. Thinking about building • How have traditional buildings been designed to cope with local conditions. • E.g.. • Hot dry conditions = flat roofs, thick, white walls, tiny windows & courtyards. • Contrast this with houses for cold climates • Thai Architecture • The construction and layout of buildings can affect internal conditions

12. Building service systems • Building service systems have evolved to produce modified (refined) internal environments. • Fundamentally these include: • Provision of a fuel or energy source for eating, cooling & cooking • Water supply for drinking, washing and cooking (also as a transport medium for the removal of human waste) • Means of fresh air in - stale air out

13. Building services • Building and electricity • How did electricity change buildings • How did electricity change the way we live in building • Consider • Light, heating and cooling • Labour-saving household devices • Communications equipment • Entertainment and leisure systems

14. The Built Environment & ServicescapesImplications for the Hotel & Hospitality Industry • The role of buildings • Servicescapes • Servicescape • Discus – the 5 star hotel foyer • Hilton Hotel Foyer