California State University, Los Angeles Accessible Technology Initiative (ATI)

1. California State University, Los AngelesAccessible Technology Initiative (ATI) Presentation to the Academic Senate May 22, 2007

2. Overview Presentation Overview Anthony Ross, Vice PresidentStudent Affairs ATI Steering Committee

3. Overview Presentation Outline • Background/Timelines • Anthony Ross • Instructional Materials Accessibility • Mary Falvey and Ramakrishnan Menon • Web Accessibility Implementation • Gayle Burns and Robert Stark • Accessible Electronic and Information Technology Procurement (E&IT) • Thomas Johnson • Summary • Peter Quan ATI Steering Committee

4. Background • Background - CSU • Office for Civil Rights Actions • Launched by the CSU January 2005 • President’s campus-wide memo March 27, 2007 • ATI incorporates: • Vision: To create a culture of access for an inclusive learning and working environment. • Mission: To help CSU campuses in carrying out EO926 by developing guidelines, implementation strategies, tools and resources. • Principle: To apply universal design, an approach to the design of products and services to be usable by the greatest number of people including individuals with disabilities. • Strategy: To stimulate collaboration to effect changes that will ultimately benefit all. ATI Steering Committee

5. Background • Executive Orders & Coded Memoranda • Executive Order 926 (EO 926), the CSU Board of Trustees Policy on Disability Support and Accommodations: • "It is the policy of the CSU to make information technology resources and services accessible to all CSU students, faculty, staff and the general public regardless of disability.“ January 1, 2005, www.calstate.edu/eo/EO-926.html • Coded Memos AA 2006-41, AA-2007-04: • “Access to Electronic and Information Technology for Persons with Disabilities” http://www.calstate.edu/acadAff/codedmemos/AA-2007-04.pdf • Unfunded • Campuses must use existing resources ATI Steering Committee

6. Background • Background – Legislative • Section 504 of the 1973 Rehabilitation Act (Federal) • “No otherwise qualified individual with a disability in the United States …shall be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance” http://ericec.org/sect504.html • Americans with Disabilities Act (ADA) of 1990 (Federal) • Provides a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities http://www.usdoj.gov/crt/ada/pubs/ada.txt • Section 508 of the 1973 Rehabilitation Act (1998) (Federal) • Applies accessibility standards to procurement and development of electronic and information technologies by federal government agencies www.section508.gov • California Education Code § 67302(AB 422) (1999) (State) • Requires publishers to provide e-text to eligible students with print-related disabilities http://info.sen.ca.gov/pub/99-00/bill/asm/ab_0401-0450/ab_422_bill_19990915_chaptered.html • SB 105 (Burton), 2002 (State) • Applies section 508 of the federal Rehabilitation Act to state governmental entities regarding accessibility of electronic and information technology http://www.leginfo.ca.gov/pub/01-02/bill/sen/sb_0101-0150/sb_105_bill_20020929_chaptered.html • SB 302 (Kuehl), 2003 (State) • Applies Section 508 to the CSU and codified in California Government Code 11135 (effective January 2004) http://www.spb.ca.gov/civilrights/documents/CALIFORNIA_CODES_11.pdf ATI Steering Committee

7. Background • CSU Accessible Technology Initiative • Three Implementation Priorities ATI Steering Committee

8. Steering Committee ATI Steering Committee Peter Quan, Vice PresidentInformation Technology Services Anthony Ross, Vice PresidentStudent Affairs ATI Steering Committee

9. Steering Committee • ATI Steering Committee • Peter Quan,Vice President, Information Technology Services /Chief Technology Officer (co-chair) • Anthony Ross,Vice President, Student Affairs (co-chair) • Claudia Aguilera, Representative of the President’s Advisory Committee on Services for Students with Disabilities • Joseph Aguirre,Executive Director, University-Student Union • Kevin Baaske, Chair, Academic Senate • Gayle Burns, Director, eLearning Programs and Support (eLPS) • Gonzalo Centeno, Disability Management Specialist, Office for Students with Disabilities,Unit 4 Representative • Mary Falvey,Dean, Charter College of Education • Monica Jazzabi, Physician, Student Health Center, Unit 1 Representative • Patty Higuchi,Director, Administrative Technology and Support Services • Thomas Johnson,Director, Procurement and Contracts • Alice Kawakami,University Librarian ATI Steering Committee

10. Steering Committee • ATI Steering Committee (cont’d) • Ethan Lipton,Assistant Vice President for Academic Affairs - Planning & Resources, and Dean, Educational Support Services • Raul Lopez, University Police, Unit 8 Representative • RamakrishnanMenon,Director, Faculty Development & Pedagogical Support • Joaquin Nabarrete,Associated Students, Inc. (ASI) President • Roger Nunez, Electrician, Facilities Services, Unit 6 Representative • David Peterson,Executive Committee of the Academic Senate Designee • Lisa Sanchez,Director, Human Resources Management • Robert Stark, Acting Director, CMS and Enterprise Systems • Beatriz Varela,ASI Graduate Student Designee • Tomas Vasquez,Director, OSD and DSSS - Office for Students with Disabilities • Michelle Villanueva, Administrative Coordinator, University Testing Center, Units 2, 5, 7 & 9 Representative • To be named, ASI Undergraduate Student Designee • To be named, Unit 3 Representative ATI Steering Committee

11. Steering Committee • Charge • Oversee campus implementation of CSU Accessible Technology Initiative • Close coordination and strong linkages between working groups • Three working groups for top three priorities • Review and approve campus submissions to the Chancellor’s Office • Structure • Executive sponsors • Working group chairs/co-chairs • Campus representatives • Bi-weekly meetings ATI Steering Committee

12. Timeline • Five Year Plan • Year One: 2006-07 • Planning & Policy Development • Training & Building Capacity • Self-Evaluation & Transition Plan • Year Two: 2007-08 • Implementation • Integration of accessibility in existing processes • Year Three: 2008-09 • Implementation • Assessment • Continuous Improvement • Years Four and Five: 2009-2011 • Progress Reports • Final Reports: 2012 • Full compliance and final assessments ATI Steering Committee

13. Instructional Materials (IM) Instructional Materials Work Group Mary Falvey, DeanCharter College of Education Ramakrishnan Menon, DirectorFaculty Development & Pedagogical Support ATI Steering Committee

14. Instructional Materials (IM) • Instructional Materials Work Group • Mary Falvey,Dean, Charter College of Education (co-chair) • Ramakrishnan Menon,Director, Faculty Development & Pedagogical Support (co-chair) • Gayle Burns,Director, eLearning Programs and Support • Colin Campbell,Manager, Desktop Services • Lena Chao, Communication Studies Department, Arts and Letters • Karin Elliot-Brown,School of Social Work, Health and Human Services • Diane Fazzi,Division of Special Education & Counseling,Charter College of Education • Catherine Haras,Information Literacy Coordinator • Ed Hsieh,Economics and StatisticsBusiness and Economics • Joanna Jimenez,ASI UndergraduateStudent Designee • Nadine Koch,Associate Dean,Natural and Social Sciences • Philip LaPolt,Faculty Policy Committee Chair or Designee • Maj Mirmirani,Mechanical Engineering,Engineering, Computer Science, and Technology • Tamar Semerjian,Educational Policy Committee Chair or Designee • Randall Silverston,Representative from Office for Student with Disabilities (OSD) • Chisa Uyeki,Student Policy Committee Chair or Designee • Beatrice Yorker,Representative of the President’s Advisory Committee on Services for Students with Disabilities • To be named,ASI Graduate Student Designee ATI Steering Committee

15. Instructional Materials (IM) • Goals • Considered to be forms of communication • Must be equally effective for persons with disabilities • Equally effective means: • Comparable in quality to those received by students without disabilities • Comparable in timeliness of delivery and availability • Provided in a manner and medium appropriate to the significance of the message and the abilities of the person receiving the material • Providing universal design access ATI Steering Committee

16. Instructional Materials (IM) • Milestones and Deliverables - IM and Instructional Websites ATI Steering Committee

17. Instructional Materials (IM) • Implications • Adoption of Instructional Materials in time to be made accessible by first day of class • Including late hire faculty • New ordering process • Text and non-text • Early identification of students needing accommodation • Identification of available resources (e.g. CAM; www.whywaitforbooks.com) • Accessible postings (e.g. of syllabi, etc., on WebCT) • Accessible E&IT purchasing requirements • Awareness/Training ATI Steering Committee

18. Web Accessibility Web Accessibility Work Group Gayle Burns,DirectoreLearning Programs and Support Robert Stark,Acting DirectorCMS and Enterprise Systems ATI Steering Committee

19. Web Accessibility • Web Accessibility Work Group • Gayle Burns,Director, eLearning Programs and Support (co-chair) • Robert Stark,Acting Director, CMS and Enterprise Systems (co-chair) • Dwan Bridges,Representative of the President’s Advisory Committee on Services for Students with Disabilities • Martin Brodwin, Division of Special Education and Counseling, Senate Designee • Nicolas Deantoni,ASI Graduate Student Designee • Patty Higuchi,Director, Administrative Technology and Support Services • Chris Kaufman,Assistant Director, Internet Technology • Nancy Miron,Executive Director Public Affairs - Office of Public Affairs • David Segall,ASI Undergraduate Student Designee • Federico Vargas,Equity & Diversity Specialist, Human Resources Management • Nancy Warter-Perez, Electrical and Computer Engineering, Senate Designee • Phillip White,Coordinator Adaptive Technology Learning Center - Office for Students with Disabilities • Holly Yu,Library Web Administrator andAcademic Information Resources Sub-committee Designee ATI Steering Committee

20. Web Accessibility • Goals • Ensure accessibility of all CSULA websites, web content and web applications • Institute application of universal design principles • Websites, web applications, and web content usable by persons who may be using assistive technologies. • Universal Design: The design of products and environments to be usable by all people, to the greatest extent possible, without the need for adaptation or specialized design. • Establish campus-wide process • Web evaluation and monitoring • Well-defined standards and implementation procedures. ATI Steering Committee

21. Web Accessibility • Milestones and Deliverables - Web Accessibility ATI Steering Committee

22. Web Accessibility • Implications • All websites must pass automated and manual evaluation against compliance standards • Existing sites must be remediated • New sites must pass before being put on-line • On-going reviews for ensuring compliance and changes • Non-compliant sites must be remediated or may be suspended • All websites will have a designee responsible for maintenance and remediation • Department and college responsibility • Awareness/Training ATI Steering Committee

23. E&IT Procurement Procurement Work Group Thomas JohnsonDirector, Procurement and Contracts ATI Steering Committee

24. E&IT Procurement • Procurement Work Group • Thomas Johnson,Director, Procurement and Contracts (chair) • Colin Campbell,Manager, Desktop Services • Jeff Cheam, Director, Educational Technology Support - Educational Support Services • Kevin Chua,ITC, Student Affairs • Raymond Garcia, Department ofChemistry and Biochemistry, College of Natural and Social Sciences • Patricia Higuchi,Director, Administrative Technology & Support Services • Nancy Kudo-Hombo,Director, ITS Financial and Support Services • Greg Kunkel,Accounting Department,College ofBusiness and Economics • Jorge Lomeli,Assistant Director, Administrative Technology • Charles Mallory, Acting Director, Operations and Access Management • Tina Mueller,Lead Buyer II - Procurement and Contracts • Matthew Warren,Fiscal Resource Manager, Student Affairs ATI Steering Committee

25. E&IT Procurement • Procurement Goals • Apply accessibility standards published by the U.S. Access Board • Comply with Section 508 of the Rehabilitation Act of 1973 • All electronic and information technology (E&IT) products and services • Buy, create, use and/or maintain • E&IT includes: • Telecommunication products, such as telephones; • Information kiosks • Transaction machines • World Wide Web sites • Software and Operating Systems • Computers • Multimedia (including videotapes) • Office equipment (such as copiers and fax machines) • Any equipment or system that is used in the creation, conversion, or duplication of data or information ATI Steering Committee

26. E&IT Procurement • Milestones and Deliverables - E&IT Procurement ATI Steering Committee

27. E&IT Procurement • Implications • Compliance is the primary selection factor • Must be compliant AND useable • University must verify compliance • Verification may extend procurement process • Additional lead time for ordering will be needed • Vendor certification does not guarantee compliance • Cannot rely on vendor or other third party certifications • University remains primarily responsible for compliance • Proposed CSU ATI Testing Center and database • A best effort to achieve compliance must be documented • Awareness/Training ATI Steering Committee

28. Summary Summary Peter Quan, Vice PresidentInformation Technology Services ATI Steering Committee

29. Summary • Status • On target  Established meeting schedules  President’s statement issued March 28, 2007 • First year plans and reports in draft • Upcoming deadlines • June 1: Web Accessibility First Year Report • June 1: Draft Instructional Materials Accessibility Plan (IMAP) • July 28: Draft Accessible E&IT Procurement Implementation Plan • Additional activities • System-wide Communities of Practice • Conference calls • Email discussion lists • Blackboard site ATI Steering Committee

30. Summary • Web Accessibility • All websites, new and existing, must pass compliance standards • Websites will be reviewed and suspended if not compliant • Departments and colleges responsible for maintenance and remediation • Instructional Materials • Adoption in time to be made accessible by first day of class • Courses with late-hire faculty not exempt • Text and non-text • Earlier identification of students needing accommodation • Identification of resources (e.g. CAM; www.whywaitforbooks.com) • Postings of syllabi, etc., must be compliant • Accessible E&IT purchasing requirements • Procurement of Accessible E&IT • Compliance is the primary selection factor • University must verify compliance • Procurement process may be extended • Vendor certification does not guarantee compliance, the University remains responsible ATI Steering Committee

31. Summary • No longer “reasonable accommodation” (ADA) • Now “comparable” and “equally effective” (Sec. 508 & 504 Rehabilitation Act of 1973) • Training is necessary • Functional • Awareness ATI Steering Committee

32. Accessible Technology Initiative “…it is important to note that we must make provisions for accessibility before we are requested to do so. CSULA must comply with these laws, but even more, we recognize that our real goal, as stated in EO 926, is ‘to make information technology resources and services accessible to all CSU students, faculty, staff and the general public regardless of disability.’ It is, simply, the right thing to do.” President James M. Rosser March 27, 2007 ATI Steering Committee

33. Accessible Technology Initiative Questions? http://www.calstatela.edu/ATI/ http://www.calstate.edu/accessibility/ ATI@calstatela.edu ATI Steering Committee