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STIB

STIB. Training directive & policies of human resources: Context & TR.A.C.E. THE STIB Brussels PT company (owned by the Region) 6500 members of staff, 3000 drivers,1500 bus drivers; 6 metro lines,20 tram lines, 50 Bus lines Territory of 242 km2 290 millions of journeys/year

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STIB

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  1. STIB Training directive & policies of human resources: Context & TR.A.C.E.

  2. THE STIB • Brussels PT company (owned by the Region) • 6500 members of staff, 3000 drivers,1500 bus drivers; • 6 metro lines,20 tram lines, 50 Bus lines • Territory of 242 km2 • 290 millions of journeys/year • 38 millions km /year.

  3. I. CONTEXT • Employment market Belgium & Brussels • FL BXL WL Be EU • Unemployment rate • 15-24 10.5 33.7 23.9 17.3 15.5 • 25-54 3.3 15.2 8.7 6.1 6.1 • 55-64 3.6 8 4.7 4.4 5.1 • Women 25-54 3.5 15.8 9.9 6.6 6.7

  4. I. CONTEXT • FL BXL WL Be • Non “scholared” • lacking school certificate • 18-24 year old 8.6 19.9 15.2 12 • long term unemploym. 1.4 8.8 5.1 3.3 • Ageing rate • 15-24vs 55-64 • 2010 0.93 1.2 1 • 2020 0.74 1.1 0.89

  5. I. CONTEXT • We are compelled to train young low skilled candidates • We need to attract women in the driving staff • The driving career has to become more attractive

  6. II.Training : The STIB OPTION • 1. SCOPE : inclusion of mechanics • 2. In-House training : ...in -house context • 3. Teaching methods: learning by questions & immediate • comments when the answer is wrong • 4. Contents of examination: gap between legal provisions & • reality re constraints of organisation

  7. III . Apprenticeship • Integration by peers • Supervising by first line managers • periodic training • re-education training

  8. IV Conditions :new work conditions • More choice for work schedules • more regular services • 11H rest period better warranted • more diversity

  9. V. Examples: multiplication of best practices • ( cfr. “Bus d’Or “ competition) • Recognition of best practices “training directive” • Driving Techniques • Driving rules • customer relations • ....

  10. VI . SUMMARY: • TR ACE • +Training apprenticeship work conditions Management • +professio + Integration + fair conditions by examples • nalism closer supervising - seniority + • + diversity Best practices

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