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Lecture 7. Secondary Data. Chapter Topics. Company information - Internal & External sources Government agencies Australian Bureau of Statistics (ABS) AusInfo Austrade Australian Government Index of Publications Educational institutions and specialist centres Universities
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Lecture 7 Secondary Data
Chapter Topics • Company information - Internal & External sources • Government agencies • Australian Bureau of Statistics (ABS) • AusInfo • Austrade • Australian Government Index of Publications • Educational institutions and specialist centres • Universities • Specialist centres • Contacting academic researchers • Professional organisations • Management-related fields • Archival materials • Internet-based resources
Primary vs Secondary data • Primary data: • new data specifically collected in current research project • researcher is the primary user. • Secondary data: • data already exist - collected for some other (primary) purpose • researcher is the secondary user. • Secondary dataanalysis: Chapter 12
Uses/roles of secondary data • Background/preparation • Complementary – comparison/validation of primary data collected • Whole basis of project – re-analysis of data • Context setting (in report)
Company/Organisation data: INTERNAL • Financial accounts • Sales data • Prices • Product development • Advertising expenditure • Purchase of supplies • Human resources records • Customer complaint logs
Case study example 5.1 • Glebbeek & Bax: Employee Turnover & Company Performance • Data from 100 branches of a Dutch company, for years 1995-98 on: • Employee turnover • Branch performance – sales, profits, etc. • Other – absenteeism, average age of staff, regional location • Regression equation: • Y = c + 0.38X1 + 0.32X2 – 0.14X3 – 0.07X4 + 0.44X5 – 0.56X6 • Y = Change in performance, 1995-98 • X1 = Performance ’95 X2 = Emp. Turnover • X3 = Absenteeism X4 = Age • X5 = Region X6 = Employee turnover squared
Company/Organisation data: EXTERNAL • Company information is available from a variety of sources, eg.: • Biz@advantage • www.whowhere.com • www.hoovers.com – 12,000 companies, USA & others • Australian Stock Exchange (www.asx.com.au) • AGSM Annual reports • Dun & Bradstreet (www.dnb.com) • Kompass directories • Fortune 500
Government agencies • Australian Bureau of Statistics • Australian Industrial Relations Commission • Austrade • Australian Government Publications
ABS Subject/Area codes Subject Geographical areas • 1 General 0 Australia • 2 Census of population and housing 1 New South Wales • 3 Demography 2 Victoria • 4 Social statistics 3 Queensland • 5 National accounts, international trade & finance 4 South Australia • 6 Labour statistics and prices 5 Western Australia • 7 Agriculture 6 Tasmania • 8 Secondary industry and distribution 7 Northern Territory • 9 Transport, tourism 8 Aust. Capital Territory 9 External Territories Examples of publications and code numbers: • 6356.0 Employer Training Practices, Australia • 8141.0 Small & Medium Enterprises Business Growth & Performance Survey Australia • 6201.1 Labour Force, NSW
Educational Institutions • University centres - examples • Australian Graduate School of Management • Haas School of Business, U. California • Harvard Business School • Working paper series • Monash University • UTS • Centre for Australian Community Organisations & Management (CACOM) • Michigan State University Center for International Business Education & Research • Public Management Competence Centre, U. of Bern