9 months – Friends ! – Sane ?

1. 9 months – Friends ! – Sane ? Implement an ERP in 9 months and keep your sanity and friendships03:06

2. Provincial vision Y2K RFPs Get connected Stay involved History End of a dream ? • PeopleSoft offer … Implement an ERP in 9 months and keep your sanity and friendships03:06

3. 5,000 F.T. 16,000 P.T. 550 FTE staff $ 54 million Grab the brass ring when it swings on by !? How much ?! • $ 2.9 million Implement an ERP in 9 months and keep your sanity and friendships03:06

4. $ 3,266,000.00 $ 2,987,000.00 Implement an ERP in 9 months and keep your sanity and friendships03:06

5. Reserves ERIP Clean house, but stay friends (and get a forwarding address) . How can we ? (good news & bad news) Implement an ERP in 9 months and keep your sanity and friendships03:06

6. Critical Success Factors … Project Tracking Charter: framework/scope Workplans Issues tracking Status reports Team meetings Risk Management Steering meetings Documentation: Roadmaps Strategies BPM > BPR Test Scripts Training Manuals The rules Key assumption: • NO MODS Implement an ERP in 9 months and keep your sanity and friendships03:06

7. Project Office Visible, but apart NO cement walls Where ? • Home, sweet home Implement an ERP in 9 months and keep your sanity and friendships03:06

8. Implement an ERP in 9 months and keep your sanity and friendships03:06

9. Finance – 4 H.R./Payroll – 6 Student Admin– 9 A rapid implementation precludes the possibility of a system that’s closely configured to a company’s idiosyncratic ways of doing business … It’s easy to spend years investigating all the possibilities, when only some add real business value. Mission Critical – Davenport, 2000 What – and -When ? +3 • Admissions = 3 • Financial Aid = 2.5 • Courses/Classes/Sched = 3 • Registration > Grades = 7 • 9 months • 12 months Implement an ERP in 9 months and keep your sanity and friendships03:06

10. You want it when ? Implement an ERP in 9 months and keep your sanity and friendships03:06

11. Partners Team Only the BEST will do Who ? • Project Managers • Champion • Vice-Presidents • President & Board Implement an ERP in 9 months and keep your sanity and friendships03:06

12. Train Intern Reference Plan, Doubt, Change, Adjust Beg, Borrow Invest in the team Project team is the key The skills to change everything at once and succeed don’t come cheaply. Mission Critical – Davenport (2000) – ISBN 0-87584-906-7 Implement an ERP in 9 months and keep your sanity and friendships03:06

13. overlap teams keep hierarchy ill-defined reinforce goals constantly Harvard Business Review on KnowledgeManagement - Quinn, Anderson, & Finkelstein, 1998 Organization within organization Implement an ERP in 9 months and keep your sanity and friendships03:06

14. FIN H.R. TECH S.A. Implement an ERP in 9 months and keep your sanity and friendships03:06

15. Your boss’s boss Your boss Team members Your staff Otherstaff Spouse + children Relatives Consultants Consultant staff Colleagues ‘A Continuum of Friends’ SELF Personal friends Implement an ERP in 9 months and keep your sanity and friendships03:06

16. No choice Implement an ERP in 9 months and keep your sanity and friendships03:06

17. By invitation or application? Establish criteria: Organized Change agent Computer skills Replaceable Growth potential Attendance/ handle stress But remember, you’re not just recruiting for the project, you’re choosing your future leaders. Selecting Your Team Implement an ERP in 9 months and keep your sanity and friendships03:06

18. Clear Expectations Long hours Sometimes tedious work Pressures & deadlines Deferred vacation Frustration (but big victories in the end) Recruiting Your Team Implement an ERP in 9 months and keep your sanity and friendships03:06

19. So why would I do it? Things will not be the same Lead the way Recognition in the organization Advance career The experience Break from routine Recruiting Your Team Implement an ERP in 9 months and keep your sanity and friendships03:06

20. Yeah but… ($$$$$) Re-classify? Overtime? Recruiting Your Team Implement an ERP in 9 months and keep your sanity and friendships03:06

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22. 50% is just not good enough ! Take care of yourself Implement an ERP in 9 months and keep your sanity and friendships03:06

23. Learn (and use) project management skills + software Learn how to map Calculate your risks; have a backup plan Empower; delegate Know your staff A Manager’s guide to Sanity Understand the politics and the players Stay flexible Involve the academics Scream loud & hard Have a best friend Implement an ERP in 9 months and keep your sanity and friendships03:06

24. Buy this book ! Implement an ERP in 9 months and keep your sanity and friendships03:06

25. Trust Support Team tactics Implement an ERP in 9 months and keep your sanity and friendships03:06

26. Informality Food Fun Celebrate • CHOCOLATE RULES! Implement an ERP in 9 months and keep your sanity and friendships03:06

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28. Zero tolerance Act ! Say “sorry” sooner … But, the buck stops here … Implement an ERP in 9 months and keep your sanity and friendships03:06

29. Backfill + + + Be prepared to add staff ad hoc Some things we’d do differently Communicate Budget for peripherals Implement an ERP in 9 months and keep your sanity and friendships03:06

30. Would we do it again ? 30% more Absolutely ! (well – maybe over 15 months) Implement an ERP in 9 months and keep your sanity and friendships03:06

31. Q & A? • www.niagarac.on.ca/phoenix • Follow the links to • Communications • Cumrec Implement an ERP in 9 months and keep your sanity and friendships03:06