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Communication: Essential to Human Behavior

Chapter 1. Communication: Essential to Human Behavior. Defining the Communication Process. The process by which individuals use symbols and behaviors to exchange information. More Qualities of Communication. We often take it for granted

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Communication: Essential to Human Behavior

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  1. Chapter 1 Communication: Essential to Human Behavior

  2. Defining the Communication Process • The process by which individuals use symbols and behaviors to exchange information

  3. More Qualities of Communication • We often take it for granted • “We do it all the time, right? It’s just common sense.” • Communication Failures

  4. Why Study Communication? What do employers look for? • Oral Communication (speaking) skills • Written communication skills • Listening ability • Enthusiasm • Technical Competence • Work experience • Appearance • Poise • Resume • Part-time or Summer employment • Specific degree held • Leadership in campus/community activities • Recommendations • Accreditation of programs activities • Participation in campus/community activities • Grade-point average • School attended

  5. Functional Perspective of Communication • “how we use communication to help us begin, maintain, and end relationships” • E.G. baby crying • Relationships = interconnectedness in order to achieve a goal • Relationships involve interdependence. • What we do affects others and vice versa

  6. More Functional Perspective… • Affiliation • We show how much we want to be connected to someone. • Goal Achievement • Using communication to get something • Control (Influencing Others) • E.g. Abusive Relationships

  7. Characteristics of Communication • Communication relies on symbols. • Couples using “secret” language • Fraternities and handshakes • Symbols come together to create a code. • Set of symbols joined together to create a meaningful message. • These codes are encoded and decoded…

  8. Encoding & Decoding • Encoding • Mentally constructing a message for production • Decoding • Process of receiving a message by interpreting and assigning meaning to it • Channels • Method through which communication occurs

  9. MORE CHARACTERISTICS… • Communication is linked to culture. • Culture = “shared beliefs, values, and practices of a group of people” • Keep in mind, people also have Co-cultures.

  10. Linear Model of Communication

  11. The Interaction Model of Communication

  12. The Competent Communication Model

  13. Discussion • Do we pay attention to these contexts? Are they even all that important? • Do these contexts ever overshadow the message?

  14. Competent Communication Communication that is effective and appropriate. For starters, let’s cover what not to do…

  15. Show me the money!!!!!!

  16. Communicating Effectively • Effective communication “involves determining what is appropriate and what is not in a variety of cultures & situations.” • e.g. Not jumping up & down like a jack rabbit when you’re an adult… on national T.V. • Adaptability is key! • It’s not just what you know of the world, but how you be in the world.

  17. Activity • Describe two communication situations, one in which the communication was appropriate but not effective, and one in which the communication was effective but not very appropriate. Analyze these situations, considering the situational and relational contexts involved.

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