Generations In The Workplace Module 3 National Guard Technician Personnel Management Course

1. Generations In The Workplace Module 3 National Guard Technician Personnel Management Course It's hard to know just where one generation ends and the next one begins, but it's somewhere around 9 P.M." ~ unknown

2. Understanding the Generations GENERATIONS in the WORKPLACE is a 30 minute training video. This video explores each of the generations’ defining events, characteristics, work preferences, and perspective on members of other generations.

3. While Watching The VIDEO • 1. Notice how each of the generations is portrayed. • 2. Notice where there is breakdown or difference of opinion. • 3. Reflect on the people they work with – team members, customers, and colleagues. • 4. Look and listen for how people and situations in the video are reflective of their work experience.

4. Understanding The Generations “People resemble their times more than they resemble their parents.”

5. VIDEO

6. Video Debrief What characteristics stood out for you about George, Patricia, Derek, and Ashley? George thinks the company “takes care of people”. What do you think it means for a company to “take care of its people”? How and why do generations tend to have differing perspectives on this? How have people’s expectations changed?

7. Video Debrief Which person had more of a connection to historical events? George A. Which person do you think would be more comfortable with technology? Ashley A.

8. Video Debrief If George tends to be more impressed by history, civic pride and respect for authority, who tends to have more knowledge of and desire for tofu than steak? A. Ashely

9. Video Debrief Baby Boomers like to have their work ethic acknowledged. Who in the video especially valued recognition? A. Patricia

10. Video Debrief Which of the generational types would seem to value a more flexible workplace? A. Generation Xer’s

11. Understanding the Generations With which generation do you think you experience the most conflict? Attendees shares some experience.

12. Understanding the Generations This generation sees the world as connected, global, and round-the-clock. Who are they? A. Millennials

13. Understanding the Generations Which generation might have more of a tendency to base their decisions on what has worked successfully in the past? A. Baby Boomers

14. Understanding the Generations While Boomers tend to see relationship and results as interrelated, this group wants to get right to the point...? A. Generation Xer’s

15. Understanding the Generations At work they’re the classic “keepers of the grail” and an irreplaceable repository of lore and wisdom. Who are they? A. WW II Generation

16. Understanding the Generations Three Strategies for being more effective in mixed-generation settings: 1) Learn about and talk through generational issues. 2) Acknowledge and appreciate differences. 3) Develop your knowledge of each generation’s preferences.

17. Understanding the Generations Employment Retention Factors: George (WWII) • Clear Direction • Professional standing/job status • Stability and security

18. Understanding the Generations Employment Retention Factors: Patricia (Baby Boomer) • Recognition • Organization/Agency Reputation • Collaboration

19. Understanding the Generations Employment Retention Factors: Derek (Gen Xer) • Flexibility • Development • Fun

20. Understanding the Generations Employment Retention Factors: Ashley (Millennial) • Work/life balance • Positive environment • Recognition

21. Understanding the GenerationsWhat Young Employees Want in a Leader • A role model.“Walk the talk.” • A teacher and mentor.Help us improve our skills • Someone who shows empathy &understanding. • A challenger.They want to gain valuable experience. • Someone who has confidence in them.

22. Understanding the GenerationsWhat Young Employees Want in a Leader • A delegator. They learn by doing. • A promoter. Take every opportunity to praise team members. • A listener. Younger employees insist on being heard!

23. QUESTIONS

24. Quotes to Ponder There was no respect for youth when I was young, and now that I am old, there is no respect for age - I missed it coming and going.  ~J.B. Priestly It's one of nature's way that we often feel closer to distant generations than to the generation immediately preceding us.  ~Igor StravinskyPeople who don't cherish their elderly have forgotten whence they came and whither they go.  ~Ramsey ClarkThey say genes skip generations.  Maybe that's why grandparents find their grandchildren so likeable.  ~Joan McIntoshWe're the middle children of history.... no purpose or place.  We have no Great War, no Great Depression.  Our great war is a spiritual war.  Our great depression is our lives.  ~From the movie Fight Club, about Generation XThe older generation thought nothing of getting up at five every morning - and the younger generation doesn't think much of it either.  ~John J. WelshThat which seems the height of absurdity in one generation often becomes the height of wisdom in another.  ~Adlai Stevenson

25. Quotes to Ponder • First we are children to our parents, then parents to our children, then parents to our parents, then children to our children.  ~Milton GreenblattWhen women feel they have learned to forgive their mothers - and men, their fathers - all it usually means is that they've decided to allow themselves the same kind of behavior.  ~Mignon McLaughlin, The Neurotic's Notebook, 1960Every generation revolts against its fathers and makes friends with its grandfathers.  ~Lewis Mumford, The Brown DecadesThe first half of our lives is ruined by our parents and the second half by our children.  ~Clarence DarrowParents often talk about the younger generation as if they didn't have anything to do with it.  ~Haim GinottIn my day, we didn't have self-esteem, we had self-respect, and no more of it than we had earned.  ~Jane HaddamThere is nothing wrong with today's teenager that twenty years won't cure.  ~Author Unknown