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opportunity begins with. Delivering Enhanced IP Services to Carriers Philip Mutooni Snr. Manager BSS/OSS Engineering pmutooni@ibasis.net. www.ibasis.net. iBasis, Inc. Founded in 1996 (Nasdaq: IBAS) World’s Leading Wholesale Provider of Internet Telephony Services:
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opportunity begins with Delivering Enhanced IP Services to CarriersPhilip Mutooni Snr. Manager BSS/OSS Engineering pmutooni@ibasis.net www.ibasis.net
iBasis, Inc. • Founded in 1996 (Nasdaq: IBAS) • World’s Leading Wholesale Provider of Internet Telephony • Services: • International Voice and Fax over IP • IP CallCard™ (prepaid, postpaid) • Internet Telephony Hosting™ • Unified Communications (OneCore™)
Agenda • Internet Economics Background • Overview of iBasis Business • Innovative Business Models • Example of Value Added Service: Unified Communications • Conclusion
Agenda • Internet Economics Background • Overview of iBasis Business • Innovative Business Models • Example of Value Added Service: Unified Communications • Conclusion
The Internet Economy in Perspective Source: “Measuring the Internet Economy.” University of Texas, June 1999
Growth of the Internet Economy $301.4 BN $5.3 BN 1995-1998 Internet Economy CAGR: 174% 1995-1998 Global Economy CAGR: 3.8% Source: “Measuring the Internet Economy.” University of Texas, June 1999
Critical Transactions of the Internet Economy: Business to Business (B2B) Source: B2B boom. Business 2.0 Magazine
Agenda • Internet Economics Background • Overview of iBasis Business • Innovative Business Models • Example of Value Added Service: Unified Communications • Conclusion
iBasis Milestones • Customers include 11 out of top 12 US-based carriers of international traffic • Providing Global Open Architecture to Support Value-Added Services • Deployed world’s largest Cisco Powered Network™ for Internet telephony • Successful IPO November 1999 & Secondary Offering February 2000 (raised over $400M, fully funded)
Explosion in Worldwide Internet Communications Revenues In Billions Source: IDC, 1999 / Ovum, 2000
OLD WORLDVoice Circuit-Switched Fixed, generic Closed Network constricts innovation A Radical Shift is Redefining the Communications Industry NEW WORLDData Packet-Switched Mobile, personalized Open Network encourages new services
Large-scale ITSPs Market-Space Defined P H O N E T O P H O N E P C T O P H O N E B U S I N E S S T O B U S I N E S S C O N S U M E R
Critical Success Factors • Seamless integration with the PSTN • Internet-based solution • Toll quality • Global network • Superior technology platform
Alternate Routes INTERNET POP POP iBasis Network Operations Center Assured Quality Routing Circuit-Switched Network Circuit-Switched Network Seamless Integration
Communications Authority of Thailand Our Customers are Major Carriers
Why Major Carriers Choose iBasis • Superior Quality Internet telephony services at low cost • Speed to market • Instant worldwide footprint • Continuous innovation • Industry expertise
INTERNET Internet Central Offices iBasis ICO, New York City DS-3 OC48 Switch SS7 / C7 Gateways Gatekeepers Multiplexers Routers Remote Access Backup Power PSTN OC48 DS-3
Assured Quality Routing™ Internet Savings with High Quality Requires Proprietary Software Assured Quality RoutingTM enables quality over the Internet • Real time monitoring and alarming • Traffic re-routing to PSTN before voice quality falls below established thresholds • Judicious choice of ISPs to provide high speed backbone connection High Typical ITSP S A V I N G S Circuit- switched Low PSTN “Not Great” Q U A L I T Y
Web-based Customer Care:Interactive Traffic Analysis Center Enables customers to manage their operations efficiently Provides timely statistics on traffic volume and quality
Agenda • Internet Economics Background • Overview of iBasis Business • Innovative Business Models • Example of Value Added Service: Unified Communications • Conclusion
The Hosting Model Regional carrier network without global reach
Business Considerations • Time to market • Managed growth • Minimize risk • Quality of experience • New applications
The Hosting Model Regional carrier network gains instant global footprint, speed to market
The Hosting Model Regional carrier network now a Global Network and expands with rapidly growing iBasis Network
Human NOC engineers Storage engineers Traffic engineers IP architects Development engineers Systems NOC tools Personalization tools Provisioning tools High availability & redundancy IP billing & mediation VoIP Requires Special Resources
IP Billing & Mediation Combination of Expertise & Sophisticated Tools: • Different pricing models • Effective/efficient rate management • Flexible service model support • Multiple account hierarchy • Real time & non real time information
Architecture and Components of Internet Telephony Hosting Hosted Applications Hosted Applications Voice and Fax IP CallCard Unified Communications Hosted Facilities & Mgmt. Gateways Gatekeepers Switches VAS Servers OSS Equipment 7x24 NOC AQR iTrac Billing Settlements VoIP-tuned Internet PSTN connection SS7, C7 Toll Free Phone number Access
Internet Telephony Hosting: Key Benefits • Speed to market • Instant global footprint • Access to IP messaging expertise • Leverage economies of scale • Avoid costly investment and technology obsolescence • Open competition cost structure • Access to new applications
Agenda • Internet Economics Background • Overview of iBasis Business • Innovative Business Models • Example of Value Added Service: Unified Communications • Conclusion
Voice Mail E-Mail Fax Mail Hosting Unified Communications - Carrier-class, IP-based unified voice, fax, email, voicemail services - Integrated with global VoIP infrastructure - Comprehensive, flexible operational support services - Best-of-breed technologies from Internet industry leaders - Standards-based for extensibility
New Device New Device Directory Servers Application Servers Wireline ISP/ASP Web Portal Wireline ISP/ASP Wireless Wireless Web Portal Media Store Unifying Internet & Voice Services iBasis Network iBasis Customers iBasis Customers End Users End Users Internet iBasis is the brand behind the brand
OneCore™: iBasis Unified Communications • Content & Transaction Services Extensible Application Platform • Web content • Personalized, • location-aware • Transactions • ISVs = new apps IP Communications Real-time Communications • Single number reach • Notification • Paging • Outdialing • IP Unified Messaging Asynchronous Message Exchange • Voicemail • Email • Fax Infrastructure requirements Scope of Solution
Agenda • Internet Economics Background • Overview of iBasis Business • Innovative Business Models • Example of Value Added Service: Unified Communications • Conclusion
Observations on the NEW Internet Economy • The issue and the challenge is not simply the Internet. • As they say in the U.S.: “It’s the economy stupid.” • The Internet “sectors” are interdependent. • Regulating one Internet “sector” will adversely affect the growth and development of the other sectors. • The dynamism of the Internet Economy comes in part from the “anarchy” of a large number of small companies that compete. • Educated workforce • Education is critical
The Advantages of International Internet Telephony Networks: Costs and Flexibility • VoIP and IP networks and circuits are more cost effective than circuit-switched networks • Compensation mechanisms used in VoIP agreements tend to be more flexible and simpler than those used by traditional switched networks and operators (i.e. accounting rates) • VoIP and IP networks and operators seek to provide latest value added services Source: A telecom scorecard 1999-2000: Consumer costs for basic services in the Americas. Alexis de Tocqueville Institution. Feb. 2000. http: www.adti.net.
iBasis ICOs – Delivering Value Added Services • We convert circuit voice into packetized data. VoIP is platform for value-added services. • We are a carrier’s carrier. • Will never provide service to consumers. • iBasis ICO will be collocated at a carrier’s site. • iBasis ICO will purchase Internet and PSTN access through an authorized carrier.
Hosting Solutions for Enhanced Services • Unified Communications • Audio Conferencing • Voice Instant Messaging • Voice Enabled Internet Content
opportunity begins with Thank You. pmutooni@ibasis.net www.ibasis.net