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Service Solutions July 2004 Metrics

Service Solutions July 2004 Metrics. Lauren Kovach Sr. Director Service Solutions. Practice Managers. Solutions Design Team Geoff d’Alelio Project Management Group Karen Pepe Technical Engineering Anna Levine Managed Fulfillment Services

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Service Solutions July 2004 Metrics

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  1. Service SolutionsJuly 2004 Metrics Lauren Kovach Sr. Director Service Solutions GTSI Confidential

  2. Practice Managers • Solutions Design Team Geoff d’Alelio • Project Management Group Karen Pepe • Technical Engineering Anna Levine • Managed Fulfillment Services Ron Perez GTSI Confidential

  3. July Summary Sheet • PM’s YTD revenue =$716,798. They are at 102% of their $700,000 annual goal and at 153% against plan. • SE’s YTD revenue= $524,425. They are at 58% of their $900,000 annual goal and at 87% against plan. Time Utilization TARGET ACTUAL • PM Ext. Billable 80% 68 % (a lot of vacation this month) Admin 20% 13 % (19% other) Total hours PM’s put in 118% of standard monthly working hours • SE Cert. training 20% 27% Int. Billable 35% 38% (Includes Cert Training) Ext. Billable 40% 24 % Admin 5% 25% (13% other) Total Hours SE’s put in 104% of standard monthly working hours • The services department has $26,826,354 in Wins, including $11,479,551 in services this year. • The above represents 138% of the annual goal of $19,500,000 and 169% of the annual services goal of $6,800,000 for external services. GTSI Confidential

  4. PM Services Billed Monthly Monthly goal $58,333 Percent of Monthly goal 95% 135% 151% 141% 149% 149% 193% 212% GTSI Confidential

  5. PM Services Billed YTD Annual goal $700,000 Percent of Annual Goal 7% 19% 31% 43% 56% 69% 85% 102% GTSI Confidential

  6. SE Services Billed Monthly Monthly goal $75,000 Percent of Monthly Goal 118% 50% 84% 149% 75% 66% 72% 84% GTSI Confidential

  7. SE Services Billed YTD Annual goal $900,000 Percent of Annual Goal 10% 14% 21% 34% 39% 45% 51% 58% GTSI Confidential

  8. Labor Utilization July 2004 Utilization goal: PM = 80%Externally billable, 20% Admin SE= 20% Certificate Training, 35% Internally Billable, 40% Externally billable, 5% admin Available Hours: July = 1,464 for PM, 1,680 for SE, YTD = 8,007 for PM, for 11,706 SE’s Available Hours = Number of work days in time period, times # of employees, times 8 hours a day Other column includes sick , vacation and misc. time. Invoiced to Customer = direct invoices and cost embedded in solution cost. GTSI Confidential

  9. Reporting Period JulySolutions Design GTSI Confidential

  10. July Pipeline status 153 GTSI Confidential

  11. GTSI Confidential

  12. GTSI Confidential

  13. Opportunities by Customer Team 1/1/04-7/31/04 (continued) GTSI Confidential

  14. GTSI Confidential

  15. Wins YTD (continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

  16. Wins YTD (Continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

  17. Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

  18. Wins YTD (continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

  19. Wins YTD (continued) Award Agency Name Organization P.O. # Total Award Services Deal Services Dollar JIT # Sate Amount Amount Margin Margin Margin GTSI Confidential

  20. Summary of Wins July 2004 GTSI Confidential

  21. Summary of Wins July (Continued) Award Agency Name Organization PO #’s Total Award Services Deal Services JIT Order Date Amount Amount Margin Margin # GTSI Confidential

  22. Big Deals GTSI Confidential

  23. Size of the DealsWon(In Thousands) GTSI Confidential

  24. 2003 Year End to 2004 YTD (July) Comparison OpportunityRevenue $10,800,000 $26,826,354 Services Revenue $4,200,000 $11,479,551 Services Margin ($) $900,000 $1,641,516 $869,000 PM Hours Billed $716,798 SE Hours Billed $450,000 $524,425 GTSI Confidential

  25. Project Status July GTSI Confidential

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