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Express your kindness!

Express your kindness!. Overview. Introduction Method for Study Test Measures Tasks Study Results Recommendations for Design Changes Summary. Team Members. Alisa Yamanaka Danny Kitt Haochen Wei Jared Jones Yuna Shim. Pilot Usability Study. Observe a handful of users with upLift

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Express your kindness!

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  1. Express your kindness!

  2. Overview • Introduction • Method for Study • Test Measures • Tasks • Study Results • Recommendations for Design Changes • Summary

  3. Team Members • Alisa Yamanaka • Danny Kitt • Haochen Wei • Jared Jones • Yuna Shim

  4. Pilot Usability Study • Observe a handful of users with upLift • Evaluate the current interface • Evaluate the usability study • Draw conclusions based on observed data

  5. Method - Participants • UW students • New to upLift

  6. Method - Participants

  7. Method - Participants Majors • CSE – undergrad • CSE – PhD • Biology • English • Unspecified

  8. Method - Setup • Two laptops • Prototype only • Notes • Two observers • Location – CSE 218

  9. Method - Process • Clean Slate • Home screen and empty My Events • Intro • Script • Consent form • Taskcards and post-task surveys • Exit Survey • Compensation Oreos

  10. Test Measures • Quantitative • Stopwatch for timing length of tasks • Success/Failure of tasks • Qualitative • Observation of participant • Subjective questionnaire

  11. Tasks - Simple Perform a random act of kindness for a stranger

  12. Tasks - Moderate Join an event happening within a specified time window.

  13. Tasks - Complex Create an event that you want other upLift users to attend

  14. Results • Users rated most tasks as easy • Users generally liked the simple design and color scheme • Greatest confusion was still over home screen choices • Confirmation screens were confusing • Users wanted lists sorted and with more information available at a glance

  15. Suggested UI Changes • Home Screen • Clearer descriptions • Organize Others -> Create Event • Confirmation Screens • Change to popups

  16. Suggested UI Changes • Find Events • Include event details in list view • Consider other options for the logo of user-created events • Include all events in the list, but clearly identify events already joined by user • Add sorting options • Consider contrast between Browse and Search tabs

  17. Wrap-up • Pilot study provided very useful feedback on the current prototype design • We successfully resolved some issues from previous iterations. • Some design issues in upLift continue to be a challenge • We learned the value of piloting a usability test before going full scale.

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