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NCR SelfServ™. Pendum LLC SelfServ ATM Line. NCR SelfServ Family. REDEFINED AVAILABILITY. INFORMED MANAGEABILITY. INTRINSIC SECURITY. INTUITIVE USABILITY. COMMITTED RESPONSIBILITY. 22. 25. 26. 31. 32. 34 WU/DU. 36. 38. NCR SelfServ 20 Series Cash dispense and more.
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NCR SelfServ™ Pendum LLC SelfServ ATM Line
NCR SelfServ Family REDEFINED AVAILABILITY INFORMED MANAGEABILITY INTRINSIC SECURITY INTUITIVE USABILITY COMMITTED RESPONSIBILITY 22 25 26 31 32 34 WU/DU 36 38 NCR SelfServ 20 SeriesCash dispense and more NCR SelfServ 30 SeriesMulti-function for all locations
SelfServ Core Values INTUITIVE USABILITY INFORMED MANAGEABILITY REDEFINED AVAILABILITY • ‘Self-healing’ – Automatic healing of soft failures - Downtime reduced from 3-4 hours to 10 minutes • Serviceability - Reduce MTTR by 10% • Serve 16,600 more consumers on a network of 100 ATMs each year • Module and layout commonality across the range • New downloadable module firmware • Stay in control by remotely tracking serial numbers and part history through all moves, changes and adds • Consistent Interface & transaction set across 20 Series and 30 Series • Easier FLM tasks with full motion video lead through • Front, rear and side access simplifies service • USB connectors & cable lengths standardised
SelfServ Core Values COMMITTED RESPONSIBILITY INTRINSIC SECURITY • Protected USB for unattended environments - protected communications between dispenser and core as standard. 3 levels of protection available • Parts validation – protects all components that touch cash or consumer data. Validation through encoded USB dongle • Compliance with Environmental Legislation from manufacture through service to recycle and disposal • Environmental power saving features on SelfServ - • lighting, displays, processors, printing technology
NCR SelfServChoice and Commonality across the range Offer every transaction in every location type – through-the-wall, lobby and drive-up. 15” and 12.1” touchscreen and FDK displays 2D Barcode reader Integrated Media Entry and Exit Indicators (MEEI) on all media and card entry and exit points Receipt Printer with options of dual roll capacity, 2 sided printing, retract and capture, dual colour capability Self-healing capabilities LED lighting Security • USB Protection System and Parts Validation System, Uninterruptible Power Supply (UPS) as standard. • Options of Fraudulent Device Inhibitor (FDI), Enhanced Card reader (Jitter), Intelligent Fraud Detection (IFD), ink-staining, Solidcore for APTRA • Safes - UL 291 Level 1, CEN L, CEN 1, CEN III, CEN IV Servicing • LCD Graphical Operator Panel • First Line Maintenance Application – text, 3D and full motion video lead-through • Color coded release handles • Front, rear and side service options
NCR SelfServ 20 SeriesCash Dispense and more NCR SelfServ 22 Compact freestanding ATM ideal for any interior location. Capable of handling high transaction volumes and offering a range of other services eg. bill payment, funds transfer, mobile phone top-up. Powerfully represent your brand and deliver your self-service transactions in any indoor location. NCR SelfServ 25 Exterior through-the-wall and vestibule ATM, ideal for medium to high transaction volumes. Complete hole-in-the-wall compatibility with equivalent exterior ATMs from NCR and other vendors reduces cost and hassle of through-the-wall replacement. Deliver your brand messages to the broadest possible audience in a range of locations. NCR SelfServ 26 The NCR SelfServ 26 is an exterior slimline through-the-wall and vestibule ATM. Ideal for very tight locations, including through-glass placement, or where space is at an absolute premium for medium to high transaction volumes. NCR SelfServ 26 is suited for both in-branch and off-premise use.
NCR SelfServ 30 SeriesMulti-function for all locations NCR SelfServ 32 The NCR SelfServ 32 is a full function freestanding interior ATM. Designed with medium to high transaction usage in mind, the NCR SelfServ 32 dispenses cash as well as accepting cash and check deposit/recycling. Other options available include statement print, coin dispense, passbook printer. The perfect ATM to complement other branch offerings, the SelfServ 32 gives you the widest range of upgrade options available, including bulk and single cash and check deposit, check imaging and truncation as well as cash recycling. NCR SelfServ 34 The NCR SelfServ 34 is an exterior through-the-wall or vestibule ATM, specifically designed for high transaction usage. It dispenses cash as well as accepting cash and check deposits and offers a broad range of other services, such as bill payment, funds transfer, mobile phone top-up and mini-statements. Designed to cope with severe weather conditions – the NCR SelfServ 34 helps you maximize your brand presence by increasing your placement options, giving you the choice of through-the-wall or vestibule.
NCR SelfServ 30 SeriesDrive-up Solutions NCR SelfServ 34 Drive-Up The NCR SelfServ 34 is an exterior through-the-wall drive-up ATM specifically designed for high transaction usage. It dispenses cash as well as offering a broad range of other services, such as bill payment, funds transfer, mobile phone top-up and mini-statements. This fully weatherized ATM has been designed for ease-of-use and accessibility when operated from a vehicle. This provides the best possible presentation of your brand and opens up new deployment opportunities. NCR SelfServ 38 The NCR SelfServ 38 is a freestanding drive-up ATM designed to cope with the most severe weather conditions. In common with other NCR SelfServ 30 series products, it gives you the widest range of upgrade options available, including bulk and single cash and check deposit, check imaging and truncation as well as cash recycling. It can even be extended to offer the largest cash dispense capacity on the market. With the most compact transaction area of all models, its large screen and shortest reach will deliver the greatest consumer usability across the widest range of vehicles.
What’s new with SelfServ?SelfServ 31 and 36 - Compact and High Capacity • In Q4 2008 NCR launched the SelfServ 31 & SelfServ 36 – dedicated deposit recycling units (not available in the U.S. yet) • SelfServ 31 • The NCR SelfServ 31 is a compact freestanding lobby ATM suitable for any indoor location • Offers the highest deposit/recycling capacity per footprint for interior locations • Delivers a flexible range of deposit and recycling technologies • SelfServ 36 • The NCR SelfServ 36 has the highest deposit/recycling capacity per footprint for any vestibule and exterior location • The only slim-line fully weatherized TTW deposit recycling ATM in the marketplace • Delivers a flexible range of deposit and recycling technologies
What’s new in SelfServ?Advanced printing solutions – 2ST Leverage the power of the ATM channel and improve your overall total cost of ownership. Drive better TCO for intelligent check deposit transactions • Up to 45%* for multi-check deposits via paper savings • 45%* paper savings 5 check receipt • 43%* paper savings 2 check receipt Enhanced customer experience • Faster to print - serve more customers than ever before Dynamic Advertising & Personalization • Enhance marketing effectiveness within your existing and prospective customer base by printing a targeted message on the front or back of a receipt Advanced technology • Autodetect for single-sided paper, 2 colour options 2ST Front Back Single sided *NCR Industry Marketing estimates
What’s new in SelfServ?Advanced printing solutions – Dual Roll Dual roll ensures SelfServ can run longer between media replenishments Eliminate paper wastage • SelfServ can accommodate twin receipt rolls, this eliminates the throw-away that often takes place – NCR estimate that 20%* of all receipt rolls are thrown away Advanced technology • Dual feed, autodetect for paper low, configure the roll used based on your business eg. coloured rolls *NCR Industry Marketing estimates
What’s new with SelfServ?Mini Self-Service Assistant for APTRA Gives an instant “at a glance” view on the health of the ATM Provides more information for branch and first-line maintenance staff without going into Supervisor mode Shows status of devices contained in ATM using colour coding • Red = unhealthy • Yellow = needs attention • Green = healthy Two options for use: • View mode only – shows status of ATM in real time • Fully interactive - allows user to touch the icon and be taken straight to full Self-Service Assistant for APTRA screen without the need to navigate through supervisor
What’s new with SelfServ?SelfServ CCTV Colour Camera New camera features available on SelfServ A high quality CCTV colour video camera from Pelco, the world leader in video security systems • High resolution digital CCD camera • Fixed focus, auto iris lens • Different integration in each product ensures the camera is able to capture faces at a wide range of user heights
SelfServ Timeline What’s next? Q1 2009 • The addition of Biometrics, • Awareness Mirrors & Pinpad • Shields across the range will • further improve end-user • confidence. • Larger capacity Hard Disk • Drives and DVD RW will • increase SelfServ’s • market-leading PC core • capabilities.
SelfServ Timeline What’s next? Q2 2009 • Colour customization will • be offered across the family • expanding further on today’s • branding potential. • Cheque Cashing with Coin • Return and Contactless Card • Reading will add further • transactions to our portfolio.
SelfServ Timeline The Future Q3 2009 Q4 2009 and beyond • Free-Standing All Weather Cash Dispense ATM is planned for release. • Single Note Accept is planned for release to niche markets to expand intelligent cash accept to its maximum. • We will continue to enhance the SelfServ product line based on customer feedback and best in class innovations.
In Summary 31 32 34 34 36 38 22 25 26 28 NCR SelfServ 20 SeriesCash dispense and more NCR SelfServ 30 SeriesMulti-function for all locations Experience a new world of interaction… Transform your business with NCR SelfServ™