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BUSINESS SYSTEMS

BUSINESS SYSTEMS . Types and Roles GROUP 7. When we discuss business systems, we refer to those computerised systems that help make managing and running the day-to-day and overall business that much more efficient.

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BUSINESS SYSTEMS

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  1. BUSINESS SYSTEMS Types and Roles GROUP 7

  2. When we discuss business systems, we refer to those computerised systems that help make managing and running the day-to-day and overall business that much more efficient. These programs coordinate the different areas of a business and also help in the decision making processes that enable growth and expansion.

  3. ERP SYSTEMS IN BUSINESS

  4. The major business systems we deal with are: • Executive Support Systems • Decision Support Systems • Management Information Systems • Knowledge Worker Systems • Transaction Process Systems • Office Systems

  5. Executive Support Systems (ESS) They are computer based systems that present top-level management with the ability to access relevant external and internal information with ease so as to make strategic decisions and fulfill other executive responsibilities. These support systems are perhaps the fastest growing aids to decision making amongst top management. One particular study by IDC on Fortune 500 companies made the discovery that about 30.8% of the CEOs employ one of such systems to enhance their efficiency.

  6. Decision Support Systems (DSS) Making the right decision in business is usually based on the quality of your data and your ability to sift through and analyze the data to find trends in which you can create solutions and strategies for. The DSS is a class of information systems that support business and organizational decision making processes. It must be understood though, that although the computers compile and organize the data, they do not make decisions and so the human component is still important.

  7. Management Information Systems (MIS) This term is often used to describe all the other forms of business management systems. It is the merging of business and technology to make the business well-organized. It is concerned with processing information and communicating this information to people with need for it so thy can make informed decisions. MIS provides several benefits such as effective coordination between Departments, use of less labour and management of day-to-day activities.

  8. Knowledge Work(er) Systems (KWS) The KWS is a computer application designed to help "knowledge workers" (professionals who use information as their primary input and whose major products are distillations of that information) to capture and organize work activity information, and to learn, prioritize, and execute their tasks more efficiently and effectively. It enhances knowledge worker productivity by delivering task specific information as needed. The advantages include efficiency and effectiveness improvement, work elimination and reduction, and also focus improvement.

  9. Office Systems These are systems that automate the day-to-day running of the organisation and make the office run more smoothly without all the paperwork that can be so cumbersome. The basis activities include raw data storage, electronic transfer and management of electronic business information. The backbone of office automation is a LAN which allows users to transmit data, mail and even voice across the network.

  10. Transaction Processing System (TPS) TPS is a type of information system that collects, stores, modifies and retrieves the data transactions of an organization. The success of many commercial enterprises depends on their reliability to ensure customer orders are met on time and that partners and suppliers are paid. They offer the means to rapidly process to ensure smooth flow of data and progression of processes with ease. They have features such as being fast, reliable, standard and access controlled.

  11. All these systems are the major systems in use in the business world today and they have been instrumental in the way we view business transactions and processes. Things that would have taken ages before are now possible at the push of a button and so efficiency in decision making and work effectiveness has increased. It is obvious thought that without the human component, these systems would not do much and so the human factor is still as important now as it ever was.

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