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IPR Connect – Best Digital Media 2010. Lynette Crompton – Internal Communications Manager Brian Holness – ECM Programme Manager Jonathan Thomson – Senior Business Analyst and ECM Developer. IoIC Conference, 11 May 2011. IPR Connect overview. International Power intranet history:
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IPR Connect – Best Digital Media 2010 Lynette Crompton – Internal Communications Manager Brian Holness – ECM Programme Manager Jonathan Thomson – Senior Business Analyst and ECM Developer IoIC Conference, 11 May 2011
IPR Connect overview • International Power intranet history: • ‘traditional’ information push system • centrally managed • limited benefits to employees • intranet failed and was deactivated • IPR Connect developed around SharePoint • provides ‘push’ communications • promotes collaboration and knowledge sharing • incorporates latest knowledge and information management tools and techniques • optimises the efficiency of business processes • is embedded into employees’ working day activities • International Power had over 4,000 employees operating over 21 countries, in 45 power stations with variety of systems • introduction of IPR Connect provided first opportunity for Company to share and access information across entire company • Secure access to information – regional information / individual files / team spaces
Key elements • Buy in from top needed to be developed • Executive Team unfamiliar with this type of intranet – used to ‘traditional’ style • ‘one-stop shop’ dashboards created for Executive Team members • briefing provided to each departmental and regional head • IPR Connect ‘owner’ identified for each area • IPR Connect tailored to needs of individuals, teams and regions • each discipline and region given dedicated space • individuals can personalise interface through ‘mysite’ • listened to feedback on design and incorporated suggested changes • result was new menu system and advanced search function • Took decision not to dictate introduction so: • introduced incrementally – HQ, individual disciplines, regions • incorporated vital systems • created need for product • teams started requesting the introduction of IPR Connect • Incorporated introduction to IPR Connect into employee induction • overview of content • demonstrate benefits and capabilities
IPR Connect structure and architectureInteractive – Personalised - Devolved Global intranetaccessible by all IPR employees global audience Regional portalsaccessible by all IPR employees but with some restricted areas Global Network Corp Europe Middle East Australia U.S. Asia IT Ops Team & community sites created & managed by individual teams, access to these areas is restricted to nominated employees HR Trading Comms Finance Personal workspacescreated & managed by individuals My Site
Management concerns & support • Do we need it ? • Can it be achieved ? • Is it worth the effort ? • Do we have the resources ? • Aren’t we doing OK as we are ? • Reluctant to endorse & fund major change programme Agreed to support specific business driven solutions on a common platform
All leading experts advise: Applying an information strategy that addresses the needs of the whole organisation enables organisations to plan for long term transformation and high performance The Information Workplace Unifies and coordinates tools, content and applications
IPR Connect – our Information Workplace Governance • IM Policy & Procedures • IM Strategy & Governance Plan Solutions • Global communications “intranet” • Global, regional, corporate, departmental portals • Global community workspaces • BI dashboards, KPIs, • Team and project workspaces • Process improvement • Discussion boards, wikis, blogs Product Suite • Content management • Collaboration • Web publishing • Knowledge management • Process management • Portal services • Business intelligence Business Applications Efficiency Compliance Polices & Procedures e-mail Unstructured Content Re-Usable Material Records Internal News & Announcements Processes Information Architecture Business Intelligence Communication & IM Platform External News E-learning Skills & Competencies • Enterprise structure • Global Intranet • Regional Portals • BU Structure • My Sites Best Practices • SharePoint 2007 • Scalable for enterprise • Globally accessible • Enterprise Portal Collaboration Tools Communication Effectiveness Information Workplace 2
IPR Connect Demonstration IOIC Conference Wednesday 11th 2011 Jonathan Thomson – Senior Business Analyst
Questions and Answers Lynette Crompton – Former IPR Communications Manager Brian Holness – ECM Programme Manager Jonathan Thomson – Senior Business Analyst and ECM Developer