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3 Content Areas. 3 Steps to Avoiding Frustration. ‘s Company. Miami University Hamilton Krista McDonald Kathleen Pickens-French. 3 Links to Databases. 3 Ways to Get Help. 3 Minute Video Tutorials. 3. 3 Line Sentence Descriptions (max). 3 Things Beyond your Control.
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3 Content Areas 3 Steps to Avoiding Frustration ‘s Company Miami University Hamilton Krista McDonald Kathleen Pickens-French 3 Links to Databases 3 Ways to Get Help 3 Minute Video Tutorials 3 3 Line Sentence Descriptions (max)
3 Things Beyond your Control • Portal of the Learning Management System • Faculty person’s course site design • Student information-seeking behavior (ISB)
3 Reminders on Student ISB • Students SKIM text • Are drawn to actionable content • Lack patience
3 Things to Strive For • Consistency—DO follow a core template • Flexibility—Update & change appropriately • Usability—DO conduct assessment
How should you communicate? • Asynchronous • Email • Discussion Boards • Synchronous • Face to Face • Phone • Instant Messaging
When are YOU actually available? • Email Blasts • Group IM (LibraryH3lp) • Video Tutorials
So, What’s the Problem? • Old Habits Die Hard • T.M.I. • Finding Time • Working in Isolation
3 Benefits to Using Templates • Provide Consistent Navigation • Saves Time (for everyone) • Improves Sustainability & Scalability
Keeping Templates Organized Keywords Anchors Sub-Headings ½ the Words Images/Buttons Bulleted Lists
3 Content Areas 3 Sets of Eyes ‘s Company Miami University Hamilton Krista McDonald Kathleen Pickens-French 3 Links to Databases 3 Ways to Get Help 3 Minute Video Tutorials 3 3 Line Sentence Descriptions (max)