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Whether you are hiring a freelance web designer or agency, there are crucially important questions you need to ask. Their answers should determine the best designer to pitch your tent with.
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KLEVADESIGNS.COM BeforeYou HireaWeb Designer... 18 Crucial Questions to Ask BYKLEVADESIGNS
Intro GreatAnswers = Great Choice Whetheryouarehiringafreelancewebdesigneroragency,there areimportantquestionsyouneedtoask. Thekindofquestionsyouaskwilldeterminethekindofanswersyou getwhichinturnwillhelpyoudeterminethebestdesignertogo with. KLEVADESIGNS•PAGE2
Question #1 WillIhaveaccessto allaccountscreated inmyname? Whenall'sdone,youshouldget thelogincredentialstoyour domain,hosting,CPANEL, analytics,email,livechat,online paymentprocessor,etcsothatif youchangedesignersyouwon’t beheldtoransom. KLEVADESIGNS•PAGE3
Question #2 Whatarethehosting specifications? Unlimiteddiskspace?Best. Unlimitedbandwidth?Best. Notunlimited?Askforthespecifics. Dedicatedserver?Best. Sharedserver?Manageable. Bewaryofagenciesthathostyouwithother clientswiththesameCPANELlogindetails! KLEVADESIGNS•PAGE4
Question #3 Howmanyrevisions canIrequestfor? Ifyoudon’tlikeanythingaboutthe design,youshouldbeableto requestforrevisionsanditshould beunlimited.Thisshowsthe designerisconfidentofdelivering ahigh-qualityjob. KLEVADESIGNS•PAGE5
Question #4 Doyouacceptdown paymentandatwhat percentage? Neverpayadesignerinfull.Ideally,it shouldbe50% downpaymentor enoughtogetthejobstarted.It’sbetter ifyouuseanescrowservice. KLEVADESIGNS•PAGE6
Question #5 CanIseewebsites youhavedesigned forotherclients? Agoodwebdesigneroragency worthitssaltshouldhavea portfolioofwebsitesthey’ve designed.AskfortheirURLsand calltoconfirmthattheyactually didthejob. KLEVADESIGNS•PAGE7
Question #6 Whenwillyoudeliver? There’snohardandfastruletothis.It alldependsonyourgoaldeadlineand thetypeofwebsiteinquestion.Butit shouldbeatimelinethat’sacceptable toyou. KLEVADESIGNS•PAGE8
Question #7 Doyouoffer “after- sales” supportand whatdoesitentail? Thisisoneoftheadvantagesof hiringsomeoneelsetodoyour design.Anydesigneroragency shouldofferafter-salessupport that’savailabletoyouatleast duringworkinghours. KLEVADESIGNS•PAGE9
Question #8 Doyouofferany warrantyandforhow long? Youshouldgetatleasta30-day warrantythatstartscountingafterthe websitehasbeendelivered. KLEVADESIGNS•PAGE10
Question #9 Whowillmaintain andmanagethe websiteandatwhat cost? Thewebsitedesignershouldoffer awebsitemanagementserviceata costacceptabletoyou. KLEVADESIGNS•PAGE11
Question #10 Willmywebsitebe backedupdaily? Yourwebsiteshouldbeautomatically backedupdailyoreveryhour dependingonhowofteninformation changesonyourwebsite.Itshouldbe backeduptoaremoteserverandat leastthreecopiesmaintainedbefore beingoverwritten. KLEVADESIGNS•PAGE12
Question #11 Willmywebsitebe mobile-friendly? Yourwebsiteshoulddisplaywell onmobiledevicesandtablets. KLEVADESIGNS•PAGE13
Question #12 Willmywebsitebe SEOfriendly? Itshouldbe.AskfortheSEObest practicesthatwillbeimplementedat thebasiclevel.Ifyou’relost,thenhire theservicesofanSEOprofessional. KLEVADESIGNS•PAGE14
Question #13 Howlongwillittake mysitetoloadwhen tested? Thishastodowithloadingspeed. Thereareseveralsitespeedtesting toolsonlinethatcanbeusedto testthis.Thedesignershould implementbestpracticesthatwill makeyoursiteloadfast.Agreeona targetof4secondsmax. KLEVADESIGNS•PAGE15
Question #14 Whowillcreatethe content? Ifit’sawebdesignagency,theyshould haveacontentwritertohelpyoucreate yourpages’ content.Ifnot,afreelancer shouldhelpyououtsourceitandfactor inthecost. KLEVADESIGNS•PAGE16
Question #15 WillIbeabletoedit mywebsite’s content? Ifit’sasmallbusinesswebsiteyou shouldbeableto.Thedesigner shouldtrainyouoryourstafftodo this.Thiswillsaveyou maintenancecostunlessit’s affordable. KLEVADESIGNS•PAGE17
Question #16 Whattypeofimages willyouuse? Thewebsitedesignershoulduse imagesthat’sroyalty-freeorcustom images.Snappingupimagesfrom Googlesearchcanlandyouinlegal trouble.Beware! KLEVADESIGNS•PAGE18
Question #17 Whatwillconstitute completionofthe project? Ideally,thereshouldbean acceptancecheckliststatingthe deliverablesandtheirstatuses.The projectwillbeacceptedas completedifthestatuscolumns areallshowing “DONE” andcanbe confirmed. KLEVADESIGNS•PAGE19
Question #18 Doyouofferaservice levelagreement (SLA)? Thereshouldbeanagreementofsort tobindbothofyouto.Thesedaysthere arecompaniesofferingsuchtemplates online.Youshouldrequestforone. KLEVADESIGNS•PAGE20
Thank You Kleva Designs www.klevadesigns.com KLEVADESIGNS•PAGE21