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Human Motivation Management: Unlocking Employee Potential

Learn about the factors that drive human motivation in the workplace and how to effectively manage and harness this motivation for increased productivity and job satisfaction. Explore various motivation theories, management philosophies, and practical strategies to create a motivating work environment.

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Human Motivation Management: Unlocking Employee Potential

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  1. CHAPTER 13 HUMAN MOTIVATION

  2. MANAGEMENT IN ACTION: HUMAN MOTIVATION • Defined as • resulting from the interaction of • an individual’s internal needs and external influences • involves perceptions of equity and expectancy • previous conditioning, goal setting • and the organizational climate and culture • motivation determines behavior

  3. THE MOTIVATION MODEL • Unsatisfied Needs--deficiencies that an individual experiences • Tension--to satisfy those deficiencies at a particular time • Wants--actions to address perceived/real deficiencies

  4. THE MOTIVATION MODEL • Behavior--attitudes based on values toward the deficiencies • Action Toward Goal Achievement--satisfying deficiencies • Feedback--validation of efforts or motivation/morale decline

  5. THE INTEGRATED MOTIVATION MODEL • Past Experiences • satisfactions • frustrations • effort required • relationship of performance to rewards • Environmental Influences • organizational values • managerial actions and expectations

  6. THE INTEGRATED MOTIVATION MODEL • Perceptions • effort to achieve performance • value of the reward • potential equity/inequality • Skills Needed • Incentives Supplied by Manager • Refer to Exhibit 12.3

  7. CONTENT THEORIES OF MOTIVATION • Motivation Theories That Focus on Needs • Maslow’s Hierarchy of Needs • Herzberg’s Hygiene Theory • McClelland’s Need for Achievement Theory • Aldefer’s ERG Theory

  8. PROCESS THEORIES OF MOTIVATION • Motivation Theories That Focus of Behaviors • Vroom’s Expectancy Theory • Skinner’s Reinforcement Theory • Lewin’s Equity Theory • Drucker’s Goal-Setting Theory

  9. BUILDING A MANAGEMENT PHILOSOPHY • McGregor’s Theory X and Theory Y • Ouchi’s Theory Z • Argyris’s Maturity Theory • Deming’s Fourteen Points • Juran’s Quality Culture • Crosby’s Seven Habits • Joiner’s Fourth Generation Management

  10. MANAGING FOR MOTIVATION • Treating People as Individuals • Providing Support • Recognizing Cultural Diversity • Empowering People • Providing an Effective Reward System • Re-Designing Jobs • Promoting Intrapreneurship • Creating Flexibility

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