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The Services Directive

This document discusses the implementation of the Services Directive in Germany, including the role of professional chambers and the responsibilities at the federal level. It also provides information on the common requirement profile of the Points of Single Contact (PSC) and the chosen models for their implementation. Additionally, it highlights the physical infrastructure and accessibility of the PSCs in Germany, along with web-based information services and gateways to the PSCs.

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The Services Directive

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  1. The Services Directive Points of Single Contact in Germany Brussels, 4 February 2010

  2. Implementing the Services Directive Basic setting in Germany • Federalism • Administrative proceedings are dealtwith separately by 16 “Länder” andthousands of municipalities • Limited influence of Federal level dueto constitutional limits • Role of Professional Chambers • Service providers usually are statutory members of Professional Chambers (Chambers of commerce/crafts/free professions) • Multitude of chamber-own information offers

  3. Implementing the Services Directive State levels concerned by the German implementation process • 14 Federal ministries and their authorities • 16 Länder and their authorities • Thousands of local entities • Hundreds of chambers • Many other Corporationsunder public law

  4. Implementing the Services Directive Implementing PSC in Germany: Responsibilities • Federal level • Overall coordination • Help in basic clarifications • National Webgate and PSC-Logo • Aim: Comprehensive, coherent and economic system Coordination by Political level • Länder • Are to decide on operator(s) and details of the PSC system / details of electronic processing • Administrative procedures and IT IT-aspects: Common project“Deutschland-Online” Consultations,Supervision Consultations • Chambers / Local authorities • PSC: operator(s) • Administrative procedures and IT

  5. Points of single contact in the Services Directive Common requirement profile of the PSC (I) • Common requirement profile worked out by the Federal Government and the 16 federal „Länder“ in 2007: PSCs are under the remit of the „Länder“  all parties involved share a common basic understanding of the tasks and methods of the PSCs • Electronic andphysical approach  PSC responds to the individual needs of service providers

  6. Points of single contact in the Services Directive Common requirement profile of the PSC (II) • Central online portal on federal level (Federal Ministry of Economics and Technology): basic information to help service providers locate the correct PSC • National service providers should also take advantage of the PSC

  7. Points of single contact in the Services Directive Chosen Models: • Use of existing structures • Intermediate or high authorities (central model): Berlin, Brandenburg, Sachsen, Sachsen-Anhalt, Hessen, Rheinland-Pfalz • Chambers: Saarland, Thüringen, Hamburg, Mecklenburg-Vorpommern • Municipalities: Bremen • Cooperation models: Bayern, Baden-Württemberg, Nordrhein-Westfalen, Schleswig-Holstein, Niedersachsen

  8. Points of single contact in the Services Directive • Physical infrastructure • Good accessibility – not only by electronic means (193 PSCs in Germany) • German PSCs can be recognized by their common logo • EUGO logo used as endorsement

  9. Web-based information services concerning the implementation of the Services Directive Gateway to the PSCswww.point-of-single-contact.de (english) (GTAI) also achievable by the german gateway and additional domains Gateway to the PSCswww.einheitlicher-ansprechpartner-deutschland.de (german) (BMWi) also achievable by the BMWi-webpage, the english gateway and additional domains Gateway Art. 21 SD for the recipients of services www.portal21.de content: GTAI / BVLtechnical platform: GTAI consumers: BVL companies:GTAI = extension of existing services of the GTAI (German Business Portal) = basic service for interested people with links to the PSCs and other information services Links to national PSCs and information services of the „Länder“, Link to EUGO Links to national PSCs and information services of the „Länder“, Link to EUGO Links to services provided on the federal level, (e.g. Portal21, German Business Portal, einfach-gruenden, nexxt) Links to further information services legend: BMWi: Federal Ministry of Economics and Technology (www.bmwi.de) GTAI: Germany Trade and Invest (www.gtai.de) BVL: The Federal Office of Consumer Protection and Food Safety (www.bvl.bund.de) Services of the chambers Information services of other providers

  10. Gateway to the PSCs (english) • www.point-of-single-contact.de or • www.german-business-portal.info • Regional PSC achievable by the map of Germany •  Service Providers can easily find their competent PSC

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